Islamabad Serena Hotel
Hotel in Islamabad
Hotel a 5 stelle
Motivi per prenotare
Esperienza di alto livelloUna delle proprietà più costose della zona
Include gli elementi essenzialiGiardino, Piscina, Cucina o angolo cottura e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questa hotel
Islamabad Serena Hotel
Hotel di lusso con 5 ristoranti e spa completamente attrezzata
In questo hotel sono disponibili 5 ristoranti, una spa completamente attrezzata e una piscina all'aperto. Non mancano gli extra a costo zero come la colazione a buffet gratuita e il Wi-Fi gratuito nelle aree comuni. Potrai contare anche su un parcheggio gratuito e una navetta gratuita da e per l'aeroporto. Altri servizi includono una palestra, 2 bar/caffetterie e uno snack bar.
Islamabad Serena Hotel offre 387 sistemazioni con aria condizionata, minibar e casseforti in camera. La TV a schermo piatto con canali via satellite. I bagni sono dotati di vasca o doccia, accappatoi, pantofole e set di cortesia gratuiti.
Le dotazioni sportive e ricreative di questo hotel comprendono una piscina all'aperto, una sauna e una palestra.
In questo hotel sono disponibili 5 ristoranti, una spa completamente attrezzata e una piscina all'aperto. Non mancano gli extra a costo zero come la colazione a buffet gratuita e il Wi-Fi gratuito nelle aree comuni. Potrai contare anche su un parcheggio gratuito e una navetta gratuita da e per l'aeroporto. Altri servizi includono una palestra, 2 bar/caffetterie e uno snack bar.
Islamabad Serena Hotel offre 387 sistemazioni con aria condizionata, minibar e casseforti in camera. La TV a schermo piatto con canali via satellite. I bagni sono dotati di vasca o doccia, accappatoi, pantofole e set di cortesia gratuiti.
Durante il tuo soggiorno puoi navigare su Internet utilizzando la connessione wireless e via cavo gratuita. Le dotazioni business comprendono scrivania, quotidiani gratuiti e telefono. Le camere sono provviste di acqua minerale gratuita e asciugacapelli. Couverture serale e pulizie tutti i giorni.
Le dotazioni sportive e ricreative di questo hotel comprendono una piscina all'aperto, una sauna e una palestra.
Le attività ricreative elencate di seguito sono disponibili in loco o nelle vicinanze. È possibile che siano a pagamento.
Servizi
Piscina
Aria condizionata
Cucina o angolo cottura
Internet/Wi-Fi
Parcheggio
Lavanderia
Idromassaggio o spa
Palestra o centro fitness
Giardino
Mappa di Islamabad
Camere disponibili
Deluxe Room, 1 Bedroom
1 Letto king size • 35 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Executive Club King
1 Letto king size • 36 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Junior Suite
1 Letto king size • 54 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Presidential Suite
1 Letto king size • 197 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Executive Suite
1 Letto king size • 60 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
2.0 / 5.0
Great service, impressive lobby and restaurants, rooms are dated and need renovation, felt like I was back in the 90s.
2.5 / 5.0
Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.
2.0 / 5.0
Terrible staff
5.0 / 5.0
Excellent facility, very courteous staff, excellent value for the money in prime location
5.0 / 5.0
Good staff and choice of food
5.0 / 5.0
Beautiful hotel
5.0 / 5.0
Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
5.0 / 5.0
The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
5.0 / 5.0
Serena is the Crown jewel of Islamabad. I don’t have enough words to describe what an incredible experience we had at the Sarena. Spent 2 nights with family on a vacation and would definitely come back.
5.0 / 5.0
Phenomenal
2.5 / 5.0
Superb hotel, maybe the likes of Pearl Continentral Malam Jabba can learn a thing or two from Serena's management.
2.5 / 5.0
Amazing. The only thing I would improve on are the mattresses which are v hard. But otherwise an incredible place! The buffet, gardens and spa are perfect.
5.0 / 5.0
Excellent overall experience!
5.0 / 5.0
Its everything wonderful stunning hospitality
2.5 / 5.0
Possibly the best hotel in Pakistan.
5.0 / 5.0
Would like to book that again!
5.0 / 5.0
This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
2.5 / 5.0
Great stay at the Serena. They have a lot of useful services at the hotel for a business trip, including an ATM, coffee shops and car service. They provided a complimentary local phone with internet and airport pick-up/drop-off. It has very good security and a connection to the Serena Business Complex. Would recommend.
5.0 / 5.0
Serena is good
2.0 / 5.0
The staff wasn’t friendly and the room wasn’t clean
5.0 / 5.0
floors should be cleaned better
carpet was beautiful but not well kept with stains
2.5 / 5.0
Amazing stay arrived a 5am staff were helpful and kind
5.0 / 5.0
All around excellent experience at the Serena. The staff are consistently helpful and friendly - from the security to front desk to housekeeping to gym and spa to restaurant staff. They go out of their way to make sure your stay is pleasant.
The rooms are excellent - I stayed in two different rooms across two stays and found them both to be comfortable, quiet, and spacious.
The gym is excellent, lots of equipment, spacious and with a nice view over the pool (unlike lots of hotel gyms stuck in the basement).
I will definitely stay here again on any return visit to Islamabad.
5.0 / 5.0
All around excellent experience at the Serena. The staff are consistently helpful and friendly - from the security to front desk to housekeeping to gym and spa to restaurant staff. They go out of their way to make sure your stay is pleasant.
The rooms are excellent - I stayed in two different rooms across two stays and found them both to be comfortable, quiet, and spacious.
The gym is excellent, lots of equipment, spacious and with a nice view over the pool (unlike lots of hotel gyms stuck in the basement).
I will definitely stay here again on any return visit to Islamabad.
5.0 / 5.0
Best place in Islamabad
1.0 / 5.0
Excellent and pro all staff.
5.0 / 5.0
Its a beautiful property and very 'Serene'
Food lagged a little from its beauty.
1.0 / 5.0
We have been staying at Serena ISB for the past 5 years. Our previous stay was terrible so the GM at the time promised better service, we have just completed our most recent stay and it was worse. We pay the premium for Serena as we travel with a terminal patient and want the safety and security Serena once brought. It is now just a free for all of people wanting to take selfies in the lobby and attending functions. There is no distinguishment between paying hotel guests and day visitors. Rooms are now run down, no display of etiquette and noise disruption starting as early as 5am on a Sunday morning without prior written warning from the hotel to guests. Was verbally assaulted with physical threats in the hotel lobby by a grown man yet no member of staff offered to help nor do they keep decorum and ask people to queue at reception. This is no longer a five star property and the new GM’s lack of concern for our troubles has urged us to never return and ensure our family and friends do the same. I have travelled the world and never encountered such unbothered staff, despite that special mention to Naeem, Niaz, Abdul Rehman, (a man from northern areas sorry forgot your name), Nassir and Khalid. It seems the people on the ground are painting the picture for the people above to take credit on.
3.0 / 5.0
The lobby and other common areas were good. Room was old and dated and not clean
5.0 / 5.0
Over all it was ok . Front desk staff need to be trained well about customer service . They were very slow . Room service was very slow they need to be reminded again and again to send bell boy to room or roll away bed in the room . Very frustrating . Shower head was dirty . Shower need to be cleaned properly .
5.0 / 5.0
Very comfortable stay.I was upgraded for club access lounge with beautiful views/serenity and good food choices available from 6:30 a.m. till 9:30 p.m.; also has in doom dining available for 24 hours. In all, highly recommend without any reservations
1.0 / 5.0
Check in process was not smooth. The entire check in process took nearly 45 minutes. When I walked into the room, it wasn't clean and there was a rotten and putrid smell coming from it. When I called front desk, I was informed that they don't have another room available. I wanted to leave the property right away but my luggage disappeared and was found an hour later. I checked out and left the property in less than 2 hours.
2.5 / 5.0
Superb.
5.0 / 5.0
Mr Bilal was amazing, managed the hotel the night we arrived and he set everything right.
2.0 / 5.0
Check in process is extremely slow, lack of efficiency.
3.0 / 5.0
Pros: friendly staff, clean, room amenities. Room size. Food quality
Cons: inconsistent dress code guidelines and selective application for breakfast area. My teenagers were not allowed to enter wearing golf shorts when others were allowed wearing shorts and bathroom slippers.
Though clean, rooms and furniture is showing age and need massive upgrade.
Our bathroom roof collapsed in middle of night with concrete blocks falling into the bathtub. Luckily no one was using it at the time. We were upgraded to suite.
Reception staff not well versed and check out took 30 mins. They tried to charge us again for the whole stay when it was already prepaid via Expedia. After calling Expedia, showing email of receipt and my bank statement they still won’t let go. Finally their superior had to be called and the issue was sorted out. Would opt for Marriott Islamabad next time.
5.0 / 5.0
Excellent! Not much around the hotel but loved my stay there.
1.5 / 5.0
Security.
1.5 / 5.0
Security.
2.5 / 5.0
Excellent hotel
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Islamabad?
Il prezzo medio per un affitto a Islamabad è 37 € per notte. Questo affitto è 167 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Islamabad Serena Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Islamabad Serena Hotel è disponibile una piscina. Buona nuotata!
Islamabad Serena Hotel accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Islamabad Serena Hotel?
Abbiamo trovato 9 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina o angolo cottura, internet/wi-fi e parcheggio.