Comfortable stay but nothing fancy. Difficult to find way in from front door as reception is at back of building. We had booked a twin room but were given a double - luckily the receptionist found us one. Only small bar of soap is provided in bathroom. Glad we hadn’t booked breakfast as it looked very basic. No staff, just help yourself. On the plus side, the small kitchen has everything you need and it was good to have a separate bedroom and living area. Airport bus stop is a few minutes walk away.

The hotel was very clean and comfortable. But I was never given the access code for the front door so found myself looked outside in the first night until someone came back to the hotel. I thought I would ask reception the next morning but then reception was closed for the day, so again I was locked out until someone came through the front doors and then they told me the code.

Property is very convenient, clean, quiet and comfortable. The only problem was determining whether we had prepaid breakfast included in our booking. We were initially told we had breakfast but at checkout was told we did not and had to pay for breakfasts. If known in advance, we would have opted out and had coffee and pastries nearby for 1/3 the cost

Clean room and good, convenient location for the centre, about a 10 minute walk from the Grand Plage. Only criticism is that it would have been nice to have had a change of towels halfway through our stay. We were there 10 nights.

Very friendly staff, good facilities and a great location of the hotel in a beautiful city!

Everything was perfect! Nothing to complain.

This is a residence. The hotel is average at best. Because it’s a residence the staff is not around all the time - specific times. And when I asked for a towel they wanted to charge me. So it’s not a real hotel. Would have rather stayed next door or at a real hotel. The residence was clean and quiet and that’s it.

The property is well located and within walking distance of local shops. But parking is a problem with a fee of 12 euros a day plus taxes. The apartment is well divided with good spaces. The kitchen is well equipped and eating in is real possibility. The furniture is mediocre and somewhat old. I liked the whole experience at this residence.

Amazing location, staff is very welcoming, the appartment is very clean and well furnished / equiped Just next to the main beach, very convenient

Amazing location, staff is very welcoming, the appartment is very clean and well furnished / equiped Just next to the main beach, very convenient

Hotel check in staff were amazing and very helpful, room was good, bathroom was new and very clean. The lounge was a little dirty, we had our 1 year old with us so only noticed as she was crawling around.

Hotel check in staff were amazing and very helpful, room was good, bathroom was new and very clean. The lounge was a little dirty, we had our 1 year old with us so only noticed as she was crawling around.

Good location, Not as spacious as it seems on the picture but clean and comfortable

Good location, Not as spacious as it seems on the picture but clean and comfortable

Nice hotel, close to everything, they event leave the keys for the guests in a secure box for peoples who late check in :)

excellent

excellent

Great location. Within walking distance of everything. However, bedding was not comfortable. Also, wifi was not free. The staff was very nice but more information would be useful regarding bins (guests are expected to take their rubbish out before checking out but sorting system not clearly explained), wifi, cleaning expectation, etc... A good option for a family with young children.

Location is great and clean up to date rooms

The hotel is in the nice location with different room options. Enjoyed staying there.

The property is well located in Biarritz and close to amenities. However the room was located near the lift and breakfast area so it was noisy at times. Also the sofa bed did not look that clean. However the kitchen area and bathroom were both fine.

Great location for visiting Biarritz. Onsite parking is great. About a 20 minute walk to the centre. Very friendly staff. Would recommend.

From check in to check out everything at this hotel was perfect. Service was amazing,room was clean and a good size and all attractions were within walking distance. We had an amazing stay. Nothing was to much trouble for the young lady at reception. Thanks.

Biarritz even in the rain and off season is a fabulous destination. Enjoyed the bar Coupole (super burgers), the market and surroundings. The Aparthotel was warm, clean and comfortable and only 5 minutes walk from the Grande Plage. I will be back.

Biarritz even in the rain and off season is a fabulous destination. Enjoyed the bar Coupole (super burgers), the market and surroundings. The Aparthotel was warm, clean and comfortable and only 5 minutes walk from the Grande Plage.I will be back.

We visited in January 2019 whilst en-route from UK to Costa Blanca. Having an apartment with cooking facilities etc., suited our requirements with secure car parking en-site, and also being pet friendly. Situated in the town centre, everything was within an easy walk. Local shops were 2 minutes walk. Would certainly stay again if we repeat the journey. Pricing in January was superb.

Good location, helpful staff. Would repeat if the price doesnt change

Had a great time in 'Biarritz. Accommodation good, clean well situated. We have stayed at Pierre Vacences several times before in various areas and they are usually really well equipped for cooking, unfortunately this property was not as well equipped as other properties, however we really enjoyed using the wellness suite and the sun terrace too was great. Balcony not worth having, we had an apartment which is supposed to sleep 4, balcony had 1 chair and no room for anymore so only 1 at a time could sit out. Only other issue was that we booked and paid for an appartment for 6 via hotel.com, but were only given an appartment for 4 which was not as spacious as we wanted as we were there for 2 weeks. Not sure if this is an issue with Pierre Vacences or hotel.com. When we queried this at reception we were just told ' well you have an apartment for 4 and there are only 2 of you. The point was we had paid more for a larger room. We could have chosen to book the smaller appartment and paid less! Again, not sure where the fault lies but has caused me to think again about using hotel.com. We have had 2 hiccups with bookings now.

Had a great time in Biarritz. Accommodation good, clean well situated. We have stayed at Pierre Vacences several times before in various areas and they are usually really well equipped for cooking, unfortunately this property was not as well equipped as other properties, however we really enjoyed using the wellness suite and the sun terrace too was great. Balcony not worth having, we had an apartment which is supposed to sleep 4, balcony had 1 chair and no room for anymore so only 1 at a time could sit out. Only other issue was that we booked and paid for an appartment for 6 via hotel.com, but were only given an appartment for 4 which was not as spacious as we wanted as we were there for 2 weeks. Not sure if this is an issue with Pierre Vacences or hotel.com. When we queried this at reception we were just told well you have an apartment for 4 and there are only 2 of you. The point was we had paid more for a larger room. We could have chosen to book the smaller appartment and paid less! Again, not sure where the fault lies but has caused me to think again about using hotel.com. We have had 2 hiccups with bookings now.

Superb little apartment. Spotlessly clean. Ideal for two for a few nights. Lovely staff. Could not ask for more from the accommodation or the location!

This was a great experience staying in an apartment-hotel. We got a free upgrade to a balcony garden view, which was nice because the construction on the main street didn't bother us at all. The Rue Reine Victoria leads straight down to the beach, but it felt like the neighborhood was just outside the main tourist drag, which was great for us to have a bit of peace and quiet after a long day in the town! As it is an apartment, there is a bit of self-housekeeping that needs to be done, different to a regular hotel, but it is very minimal. We would definitely stay here again!