Staff were amazing, everyone from reception, restaurant and staff just walking by were friendly. They made the stay special.

Very efficient and friendly front desk staff.

The best thing about this hotel is its wonderful central location. Close to everything, including great public transportation options! It’s on the bus line, steps away from the Potsdamer Plaza Bahnhof (trains) and well-served by taxis and Ubers! Wonderful property!

Great location, room size is large, and AC cools down the room sufficiently!

Really liked the location (walk to Brandenburg Gate, couple minutes to train station for U Bahn, S Bahn and main train lines), walkable to to main tourist sites as well. Rooms were clean, comfortable (good air conditioning) and quiet though the design of the bathroom was not ideal to get in and out of shower or bath, but we managed okay and the shower and bath had plenty hot water etc. Staff all professional and friendly and breakfast (which for us was included) was very good. Main criticism would be the dining options as the restaurant was very very expensive and the only other alternative was a hot dog type place which did not appeal. They should have a more middle range option. Also limited tea/coffee in room and no milk - we bought some from the little cafe opposite the entrance - there is a small fridge in our room. Overall we had a great stay and would come back again.

Found nasty spots on our blanket. It was pretty awful experience and couldn’t sleep the first night as they only brought a new blanket and didn’t change the sheets. Also the front desk didn’t make any apologies.

Nice, clean, hotel that is convenient to a lot of good restaurants and things to do. Will definitely be back.

The staff are amazing here. We were made welcome from the first moment. Excellent breakfast, room and location. Highly recommend staying here when visiting Berlin