I absolutely loved this property and will stay here again. I was here 17 nights and because of the length was in a business apartment that was fully loaded. That being said, hosue keeping came by 4 days a week at random time but always when I was in my underwear with my head phones on. Lol, I dodnt mond, but Im sure I scared them enough. A do not disturb sign, specific cleaning times everyday at 11am or just coming on Monday like it said in the welcome pamphlet. I had enough towels and sheets for a week easy. Again, loved the hotel, the room, the check in staff, but that was a little annoying.

Great hotel and nice rooms. Convenient parking 2 blocks away. Close to the tourist attractions.

Booked two suites (based on pics), first one was 1:1, but second suite (called loft) was a disaster: dark, two floor with steep staircase and low ceiling where normal sized people hit their head, furnitures very old (not even sellable on flea markets). Luckily we could change it on standard room (but for prize of suite). Did get vouchers for the bar as kind of compensation. The bar: no guests, bar tender was guy from reception, ingredients for mocktails were not available. We (3 people) did get Bar peanuts ( one shot Glas full). Instead of light bar music the only noise came from an old refrigerator. The comfortable suite was basically ok. Windows are very old, noise from the street not avoidable. On the other side is a Supermarkt, deliveries started at 4 in the morning. Hotel is in an ancient building which is illuminated from the outside. Quite romantic but as curtains did not cover all of the windows, it was not dark at all. Located at the entrance of the old town. This was comfortable, parking lot 300m away with very fair prices (around 30€ for two days). Hotel staff was supportive and friendly even after the long discussions and the complaints from our side. But hotel was not worth for this price. Also standard room was more than old fashioned with a certain special smell.

Everything was of excellent quality and the staff were super friendly and helpful. The location is very good. Fairy quiet but very close to the centre with a good supermarket opposite.

We stayed here for 4 days in May-June 2023. First time ever in Ghent and Belgium. The place is nicely located. You can walk to the boating in the canal, eating places of all sorts, bus, tram, St Michael's church, St. Bavo's etc etc.The staff was very helpful providing us a few extra services we needed. Almost did not want to leave the place! Will definitely return if we come to Ghent again

It was amazing, but breakfast could be better.

Shampoo in shower empty. The room was not in the location I thought I had booked. The room was super quiet though!

This hotel has seen better days. It looks and feels run down. The white towels are all light grey. Even the more modern annex building down the street is weird. The bathroom isn't enclosed. The walls don’t up to the ceiling. So you have to open the window, even if it's cold outside, to avoid steaming up the bedroom. The mirror in the bathroom is installed so high, I could only see my forehead. The shower, while large, did not have good drainage so you inevitably flood the floor, which was painted poured concrete and got treacherously slippery. When checking in and out, the front desk was unmanned with a sign saying they would return shortly which turned out to be a while. If you have them storing your luggage, do so at your own risk as you have to put it in their small closet yourself. They take no responsibility for it. When I asked for a receipt at check out the woman seemed baffled and asked me what I wanted to see on the receipt.

Stay was very pleasant. Only disappointment was that the hotel bar was poorly stocked. Apart from running out of certain beers, It had limited choice of drinks and was missing many of the popular late night drinks after dinner like Baileys and Ti Maria as examples.

Wonderful stay , enjoyed the time there.

Good location for discovering ghent,all staff were helpful and friendly, rooms were clean and comfortable,did not have breakfast, thought it a little overpriced, but apart from that i would recommend this hotel and would stay again if in ghent

Having liked the traditional look of the hotel, and booked a room with 'garden view', we were disappointed to find ourselves in a modern concrete apartment block with an outlook on to a brick wall and a bed with a few dead grasses in it!

Perfect location

Good hotel, staff was helpful and responsive. Wi-Fi in the secondary garden location is basically non-existent. Several days the towels stocked in the bathroom were found to have stains and needed to be replaced.

Great location, beautiful hotel. Room was small, tight to keep two small back-packs and two carry roll on luggage in the room, and being two people. The door key card only worked one swipe, then we had to go to reception and reset it every time we came back to the room. Luckily reception was staffed all the time.

Hi, We reserved 2 single beds but we were given a room with queen bed with 2 seperate blankets. There was no hot water to take shower. I took shower on NYE with cold water. The person on front desk brought an open and half used bottle of Champagne to our room with a spoon hanging on bottle neck (to keep the bubbles inside probably?!) I think he found half used bottle in other guests rooms when they checked out. Of course we didn’t drink it but I found that offer rather offensive. Thanks and regards, Alia

Hi, We reserved 2 single beds but we were given a room with queen bed with 2 seperate blankets.There was no hot water to take shower. I took shower on NYE with cold water. The person on front desk brought an open and half used bottle of Champagne to our room with a spoon hanging on bottle neck (to keep the bubbles inside probably?!) I think he found half used bottle in other guests rooms when they checked out. Of course we didn’t drink it but I found that offer rather offensive.Thanks and regards,Alia

It was an amazing place to stay the staff were fantastic

It was an amazing place to stay the staff were fantastic

Location is perfect for visiting medieval Gent. Just a blocks walk to that famous photo of the river. Hotel is clean and retains some of the buildings historic features. Would definitely stay there again.

Very nice people . But they should have a safe wardrobe service. My luggage was stollen! Hopefully thanks to a great concourse of circumstances, and the wise attitude of the receptionist the police identified the thief, and unbelievably, I got my luggage back the day after! Apart from that, great stay and very nice receptionist.

Excelllent stay, very helpfull staff speaking NL/FR/EN. Event during covid and renovation work in the hotel they do their best to make your stay as perfect as they possibily can. If I come back to Ghent, it will be in this hotel !

Nice and Clean, good location, good customer service.

Nice and Clean, good location, good customer service.

Room was fine... very clean and comfortable. Only thing I didn’t like was we were not in main hotel and had to lug a large suitcase up 2 flights of precarious outdoor steps. No lift!!! I would have expected a lift in a 4 star hotel.

Room was fine... very clean and comfortable. Only thing I didn’t like was we were not in main hotel and had to lug a large suitcase up 2 flights of precarious outdoor steps. No lift!!! I would have expected a lift in a 4 star hotel.

Our room was in the outside annexe which was across the street. Had no connection with the hotel at all so we did not use any hotel facilities. The annexe had a very loud generator noise which was on permanently outside and disturbed our sleep. Not a great facility in winter as felt like an apartment block that opened directly outside. The room itself was nice and modern but it was more like a self catering apartment. Lack of connection to the hotel was a shame. Receptionist at the end did not even ask if we enjoy our stay. Did not feel part of the hotel.

I dont think that this hotel should be marketed at 4 star. The stay was okay, but I could only describe the room as basic

I don't think that this hotel should be marketed at 4 star. The stay was okay, but I could only describe the room as 'basic'

Rooms were rather large. Same with bathroom. The employees at the front desk were very nice.

Service was outstanding. Wonderful breakfast choices. Hotel was neat and clean.Loved the atomosphere. One problem,shower water from open shower ran all over the outer floor. Very slippery. Enjoyed our stay.

Hotel was just not my cup of tea. Checked in, and then we found out that our room was actually down the street in another building. The safety of the neighborhood is questionable. Was also disappointed in the bathroom facilities. The bathroom had the necessities, but the set up was strange, as the wall did not fully connect to the ceiling, so you could hear everything if you were sharing a room with anyone, lol. Not much privacy. The toilet was also incredibly close to the wall, so if you were tall, i'd imagine you'd have some problems lol. Overall, it has everything you need, but I don't think I would ever stay there again, unless in a pinch.