I enjoyed the location and view. The staff were very helpful. It was very private.

Yes very good stay

1st time I have ever been to a hotel where rooms aren't cleaned daily. Upon enquiring we were told room only gets cleaned once a week. Rubbish we dispose of ourselves in the shute near the elevator. And we have to ring everytime we needed anything missing or nearly finished. For eg. Toilet paper, towels, tea coffee nor refurbished. Fans in the room felt like it was going to take off and very wobbly. The door on the balcony does not close fully ankd you cannot lock it. Buffet was very limited for a 4 star hotel and I mean we have been to several hotels in so many years in Australia and overseas.

Excellent place to stay with outstanding customer service

Dining breakfast not up to scratch,

I recently stayed at the Mantra Pandanus Hotel and had an exceptional experience. The check-in was seamless, and the staff were friendly and professional. My room was spacious, clean, and offered a breathtaking city view. The bed was incredibly comfortable, ensuring a restful sleep. The amenities around the Mantra Pandanus Hotel truly set it apart. Located in a vibrant part of the city, the hotel is surrounded by a plethora of facilities. Just steps away, you'll find shops, restaurants, and lively cafes that cater to every culinary taste. What truly stood out was the impeccable service. Every staff member was courteous and attentive, making my stay unforgettable. I highly recommend the Mantra Pandanus Hotel for a luxurious and memorable stay.

The Matra Pandanas in Darwin was great. The room was spacious, comfortable and clean. Price was good and location excellent.

Great place to stay in the city. Great staff. Very pleasant.

Easy checking. Clean and comfortable room.

All the above.

The property is situated in a good position in Darwin. The property is well maintaned. The staff are always well mannered and very helpfull.

The room did not get cleaned, the hotel is old and rooms are very small, i would not stay at this hotel again

Liked the room, it was very well laid out except the carpet was patched and worn in some areas of the room. Restaurant advertised bacon / egg muffin with coffee on the blackboard in the lobby. When we ordered this we were told this is for only weekdays only, why then not remove the blackboard on a weekend.

Property ok

Very Friendly Staff!

Staff were happy to assist with any of our enquiries. Walking distance from most facilities and attractions in the city. Disappointed with the on site restaurant not open on weekend for dinner. For a six night stay room was not serviced once. Pool was close for maintenance which was very disappointing when the temperature was 35 degrees everyday. No compendium in the room to assist with hotel and local area information.

Great stay in Cairns

I didn’t like the test fire drill that was annoying

Easy and quick check in

No restaurant on weekend, meal provided very average

The check in process was terrible. Took forever, had to park my car in a bus parking area, then had to conduct a u turn in amongst traffic and go around the block to find the hotel parking. Staff forgot to give me code for parki g and my room number. Our room however was great as is the location of the hotel

Nice and tidy motel nice and quiet.

Staff were friendly, professional and very helpful. The property is situated in a really convenient spot and they have a restaurant downstairs which is very convenient as well

Very central location. Friendly staff and good sized room. Hotel is (around the corner from Woolworths) close to the courts and Parliament. Furniture was modern, practical, clean and up to date. The cafe downstairs is well run and the staff knew my order with a day or so. Other guests were friendly when we interacted.?

The room had everything i needed for a short stay. My only suggestion was maybe they could have added a larger cup for the tea and coffere.

It was good having so much space more like a flat than a room. I thought housekeeping should have come around more frequently to empty the bins as cooking for yourself you generate a fair bit of rubbish. The room was cool on arrival. The window was dirty. Close to shops and right in the heart of the cbd. Friendly cafe in the complex.

The part of my stay was average but after talking with Senior management my stay was fantastic, got what i paid for

Was a great place to stay. Disappointed that the pool was being upgraded and nothing on website to tell us it was unavailable before booking it would be out. Booked a room with a king bed, but bed was clearly a queen. Small things I know but overall would stay there again.

I always stay here when in town - there is only one thing that annoys me, the charge of $200 deposit. I have already paid for my room in advance - so why am I being charged another $200 that doesnt get recredited to my credit card until the end of the month? Its not like i could be stealing anything from the fridge - there is no minibar just a little box of milk. Any room service could be immediately booked against a card. It just seems a bit dishonest of a hotel to hotel to needlessly hold onto $200 from literally hundreds and hundreds of customers a month. What guest is going to check their credit card payments the next month to make sure the refund has arrived. Its really treating guests disrespectfully, telling every guest they are a potential thief snd may checkout with a bedside lamp in their luggage. Surely the hotel has insurance for actual theft? A very bad guest experience being asked for this money, especially after already having paid in advance, and being a regular guest!

Clean and very spacious room.

Aircon didn’t work in the first room which took a lot of convincing to the front desk but by 9.30pm they realised it wasn’t working by this time we had sweated enough. Then was downgraded with the next room. We have used mantra pandanas for the last ten years and also are members of the Accor group as we are Darwinites that work and live remote. Sunday 26/10/2023 will be the last time we set foot inside that building ever again it’s been turned into a glorified workers camp.

We checked in late around 9.30pm, and checked out before 10.00am. So our stay was very short, but once we found the hotel and car park, it’s was good. Great access to car park and our room 👍