Room 4066 the bathroom sink was so clogged up that it took about 30 min for water to drain. Had to brush teeth using the tub.

This was our second visit to Suncadia Hotel, but our first time experiencing it during the summer. Our family had an amazing time at the pools, and our son was thrilled to try a BMX trail for the very first time. The Farm’s playground was also a big hit. We loved exploring the walking trails, dining at the restaurants, enjoying live music, making s’mores, and taking in the stunning hotel views. Overall, we can’t wait to return to this incredible hotel and soak in the mountain atmosphere, just an hour and a half away from Seattle.

The room was very nice. Had a couple issues in it, curtains would not close all the way. We were there for a wedding but yet got charged a $50 per night amenities fee in which we use none of the amenities.

A nice play to stay and good food. Enjoyed the facilities and peace and quiet. Check in was at 4 and and room wasn't ready until 20 past 4. Pretty frustrating. Then got to the room and there was someone else's food left in the freezer! Anyways overall good but check in not going well is certainly a way to start things off rough.

My room was not ready until 4:30 pm.

Lovely property - would recommend the Inn if traveling with spouse/significant other vs a family as it was much quieter there. Pool/amenities were great, and restaurants had good food options. Only complaint was that housekeeping did not clean our room during our two night stay as other reviewers mentioned, and we were unable to get a late checkout.

The resort has everything you would want to have with pools dining and other activities all easily accessible through well maintained walking paths.

Room need more cleaning

I like it!

Easy access to pools and great view

We came for the pools and resort activities, pools are fun with a few water slides. Mina or maybe Nina checked us in and was very kind/helpful upon arrival. The room was toasty at 80 degrees when we arrived despite the 73* outside, maintenance came quickly and said the thermostat had been acting up but should cool. 74 degrees was the lowest the room got overnight, too warm for my liking. In addition we called up front at 5am to ask for additional towels, Mr on the phone said housekeeping would be up at 7am, fast forward 7:45 front desk gal clarifies there is no housekeeping until 9am we cannot get towels ahead of their arrival. Also no microwaves despite tea bags to steep, front desk said no other microwaves on property to use. Lots of construction around the property meant driving around cones and unfortunanely off road onto mounds as the caution cones were hit and dragged by other vehicles meandering the maze of detours. Oh well, the pool and grounds are nice but the property is dated and lacking in the cleaning department.

We love the Suncadia resort and community. However the Inn needs a refresh and some basic upkeep. The walls are scratched, dented and the wood finish on the furniture is worn. The bed was not very uncomfortable and moved a lot when the other person moved even a little. The footprint of the rooms and fireplace is great just time for renovation.

Great service

Condo was great, quiet and just across from the main lodge for easy access to dining and a pool. A lot of great walking and biking paths for active families. Easy biking into Roslyn too. Not a wide variety of dining options so stop at the grocery store and take advantage of the kitchen or BBQ behind the condo building.

We loved the s’mores every night and was great tradition to start with the family.

Front desk staff was really friendly and efficient

Liked: Suncadia is a gorgeous property. The pine forest surrounding it and the views from the large windows in the dining area and lounges are exquisite. Walkability on the property is excellent, the spa enjoyable, and my grandson enjoyed the pool. I needed the time to rest and recharge. Mission accomplished. I found speed limits odd driving into and out of the resort. Randomly they changed between 19mph, 15mph, 20mph, and 25mp. I was told that slow speed was so cars would be able to stop for animals crossing the road. We didn't site any, but we were definitely on our toes and able to stop if need be. Nothing we didn't like. What's not to like in the midst of a beautiful pine forest? Happy guest!

Understaffed, dirty, old.

Beautiful scenery and friendly staff

Perfect place for a family.

Beautiful property.

The views are excellent, the staffs were very welcoming and create a vibrant atmosphere. However they are understaffed and our rooms were not cleaned even once during our 2 night 3 days stay. They were just able to give out a resort credit to compensate it.

This place is amazing ! But service isnt . If you try to call front desk or anyone else from your room forget about it they dont answer but still a great place

The whole resort is beautiful with so much to do. Enjoyed dinner at the restaurant and a visit to the winery. The Lodge has all the amenities and conveniences. Also is located very near to the beautiful Cle Elum Lake.

Has a good time!

The Inn is much better than the lodge. More quiet, less busy. The lodge felt like a convention center. Long hallways to get to the rooms. They offered us a room there as an upgrade, but chose to go back to the Inn instead.

Booked last minute via Hotels.com and the property stated they had multiple rooms available. About 30 mins after booking and paying in full (non-refundable) the property called and informed us that they were overbooked and did not have any rooms at the same price point available. We had the option to pay for an upgrade but this was unacceptable. After some discussion, the property relocated us to an off-site accommodation. This would normally not be an issue but there was not a EV charger at this other accommodation (the resort did have a charging station but would not be able to shuttle us back if we left the car to charge overnight). Yes, the level chargers available would require an overnight charge due to the late hour).

Our three night stay at the inn was good, great bed and relaxing, but everything was just a little lacking. Felt like they weren’t ready for us — the room wasn’t well stocked, had a dirty glass in the closet and the fridge, in room phone didn’t work (we fixed it ourselves), not enough bath towels for two, there isn’t setup for any type of morning service so you’re on your own for coffee, hot water for tea, or anything. No signage to let you know about the shuttle or breakfast and cafe options at the lodge. Overheard and experienced a lot of chatter about things being either exclusive for members or busy with conference goers.

The views of the mountains and river were amazing.

We loved everything!

This area is beyond beautiful! We were beyond greatful for an early check in as we were there for a wedding! When we arrived to our room we looked out the windows and discovered that the curtain rod was damaged/dangling and blood on the window sill. I simply went down the hall and asked to borrow a rag and cleaner to clean the blood up myself. We then reported the dmaged curtain to the desk and the maintenance man attempted to fix it but didnt have the part (Using the coffee table as a step stool is fin but at least wipe it down after). When going to close the curtain for the evening there was a bright green booger on the sheer curtain. Went to shower and saw something on the curtain and discovered again more blood. Went to use the coffee machine and passed with the amount of dust on top. Later i went to turn the desk lamp on to discover thag it was unplugged, no biggie i just plugged it back in, and then turned it on to a burnt out bulb. The hallways you can tell there was previously art of some sort hanging, debris in the light fixtures, and just a funky smell. Also, around 9:30 am one of the staff members entered my room without knocking or announcing. They claimed that they thought we had checked and didnt even get an apology. They did attempt to make it right and offered a $100.00 voucher and comped a couple of drinks but that doesnt compensate for the blood/boogers/dust/room entry and paying upwards of $500 for one night.

Very enjoyable