The Ritz-Carlton, Shenzhen
4.6
Eccezionale(486 recensioni)Hotel in Hong Kong
Hotel a 5 stelle
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Include gli elementi essenzialiGiardino, Piscina, Aria condizionata e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questa hotel
The Ritz-Carlton, Shenzhen
Hotel di lusso in zona Futian, con collegamento al centro congressi e 3 ristoranti
In questo hotel sono disponibili 3 ristoranti, una spa completamente attrezzata e una piscina all'aperto. Non mancano gli extra a costo zero come il Wi-Fi gratuito nelle aree comuni e un parcheggio gratuito. Altri servizi includono una discoteca, 2 bar/lounge e una palestra aperta giorno e notte.
Il servizio di pulizie è disponibile su richiesta.
The Ritz-Carlton, Shenzhen offre 280 sistemazioni con aria condizionata, accessibili da corridoi esterni e con docking station per iPod e lettori DVD in camera. Le sistemazioni offrono salotto separato. I letti sono preparati con biancheria da letto di alta qualità. È disponibile un'ampia scelta di cuscini. TV via satellite. I bagni comprendono vasca e doccia separate con soffione a pioggia, accappatoi, pantofole e set di cortesia gratuiti.
Sono presenti 2 vasche idromassaggio e una piscina all'aperto. I servizi ricreativi comprendono anche una sauna e una palestra aperta giorno e notte.
In questo hotel sono disponibili 3 ristoranti, una spa completamente attrezzata e una piscina all'aperto. Non mancano gli extra a costo zero come il Wi-Fi gratuito nelle aree comuni e un parcheggio gratuito. Altri servizi includono una discoteca, 2 bar/lounge e una palestra aperta giorno e notte.
Il servizio di pulizie è disponibile su richiesta.
The Ritz-Carlton, Shenzhen offre 280 sistemazioni con aria condizionata, accessibili da corridoi esterni e con docking station per iPod e lettori DVD in camera. Le sistemazioni offrono salotto separato. I letti sono preparati con biancheria da letto di alta qualità. È disponibile un'ampia scelta di cuscini. TV via satellite. I bagni comprendono vasca e doccia separate con soffione a pioggia, accappatoi, pantofole e set di cortesia gratuiti.
Gli ospiti posso approfittare dell'accesso gratuito a Internet, in modalità wireless con una velocità di più di 25 Mbps e via cavo. Le dotazioni business comprendono scrivania, quotidiani gratuiti e telefono. Le camere sono provviste di minibar e casseforti in camera. Couverture serale e pulizie tutti i giorni. Su richiesta è disponibile inoltre: cambio delle lenzuola. Le pulizie vengono eseguite servizio di pulizie su richiesta.
Sono presenti 2 vasche idromassaggio e una piscina all'aperto. I servizi ricreativi comprendono anche una sauna e una palestra aperta giorno e notte.
Per utilizzare la piscina si richiede la supervisione di un adulto per i minori di 18 anni. La palestra e la vasca idromassaggio non sono fruibili agli ospiti al di sotto di 18 anni.
Le attività ricreative elencate di seguito sono disponibili in loco o nelle vicinanze. È possibile che siano a pagamento.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
Idromassaggio o spa
TV
Giardino
Mappa di Hong Kong
Camere disponibili
Club Deluxe King Bed Room
1 Letto king size • 50 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Deluxe King Bed Room
1 Letto king size • 50 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Premier Suite
1 Letto king size • 104 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Premier King Bed Room
1 Letto king size • 55 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Club Premier King Bed Room
1 Letto king size • 55 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
€€€€
Recensioni
4.6
Eccezionale(486 recensioni)4.6
Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
4.6
disappointed room was not ready arrived 14:20 pm had to wait an hour over, lobby cafe very small and non-atmosphere feels uncomfortable carpet in the room needs cleaning has visible spots / as usual in China Internet traffic restricted that will become in future maybe the reason why i will stop visiting China can’t work without properly functioning internet
4.6
Club floor service was great
4.6
N/a
4.6
It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good!
From Ms Lau.C
4.6
I was told that the room that I had booked was taken but I was given an upper grade room with the same price so it turned out to be just fine.
4.6
Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained.
My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C.
Very spacious room and bedroom.
I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.
4.6
Excellent service
4.6
excellent service at the club level lounge
great hotel service and amenities
lounge opens from 06:30 to 22:00 with food and beverage and snacks all day long!
4.6
Great customer services, welcoming staff
Veneer of vanity counter has peeled off. The hotel will benefit from some touch up
4.6
Great service, property and facilities a bit dated.
4.6
We had a lovely stay. Will come back again.
4.6
Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.
4.6
We got an upgrade to the club floor for the premier corner room which we booked was not available even at 5pm. It’s a lovely hotel in good location but the facilities is a bit dated and not maintained properly. Restaurant is not big enough for an upscale hotel like this. It cannot accommodate all the guests who came down for breakfast. We had to wait about 15 minutes before we could get a table. Staff are friendly and helpful.
4.6
Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
4.6
The package includes lunch and dinner, it provides lounge access instead with snacks and desserts. It’s tricky and I feel cheated. The blame falls on both Expedia and Ritz Carlton.
4.6
old style hotel
4.6
Service is outstanding and location is excellent.
4.6
Wonderful staffs, nice spa, next to great eating shopping mall
4.6
The staff are extremely nice
4.6
Staff is extremely helpful. They go out of their way to make you feel special.
4.6
The staffs are friendly and the service is excellent
4.6
The service was truly exemplary from all staff. They often went out of their way to help despite any language barriers
4.6
I was disappointed that my room was old and furniture were rift. The guy who took my luggage into the room went away and found me another room but it was not much better. The worst came when I tried to book a cab service to HK airport. The reservation was clear and the prices were agreed upon. On the next day, the concierge tried to increase the price to 4 times higher but I refused. I had to find another way to go to HK airport myself at the last minute!
4.6
Spacious room/ very big bathroom; Great breakfast; Professional/ polite staffs; Good location; Hotel & room facilities satisfactory; Clean and quite doorway & room partition; Shopping center & resturants nearby.
4.6
Overall nice experience
4.6
This hotel is definitely not a Ritz Carlton. When compared to the one in Hong Kong, this feels more like a four star hotel. Room is not clean. Will definitely stay somewhere else next time.
4.6
Good
4.6
Its location is very convenient. Excellent service. I also got a free upgrade.
4.6
Services so nice
4.6
Location and ease of access
4.6
The staff here were so friendly and helpfull. The moment I got out of our car my young daughter needed to use the bathroom and there were three ladies that helped take her to the bathroom while my wife parked the car in the hotel basement.
4.6
We had an in red second staycation at the Ritz. The staff are phenomenal and the service and welcoming atmosphere are unmatched. We were so comfortable in our beautiful room, and we love the location.
4.6
We had an in red second staycation at the Ritz. The staff are phenomenal and the service and welcoming atmosphere are unmatched. We were so comfortable in our beautiful room, and we love the location.
4.6
We are spending 3 nights every 2 months or so just to experience a level of service that is simply exceptional. Every member of staff from check in to the cleaner understands how to treat guests. We now stay in the Club area where the meals offered are good quality and nothing is too much for them. We spend time around the pool doing work where it is is quiet and the small touches like bottles of water sun screen cream are available for free. If we could afford we would stay longer and more often. The gym is well equipped and again water is available for free. I used the sauna and whirlpool area which is also freely available for guests.
4.6
We are spending 3 nights every 2 months or so just to experience a level of service that is simply exceptional. Every member of staff from check in to the cleaner understands how to treat guests. We now stay in the Club area where the meals offered are good quality and nothing is too much for them. We spend time around the pool doing work where it is is quiet and the small touches like bottles of water sun screen cream are available for free. If we could afford we would stay longer and more often. The gym is well equipped and again water is available for free. I used the sauna and whirlpool area which is also freely available for guests.
4.6
Pretty good stay, but I honestly expected a bit more from this place. I went for my birthday, and while I didn’t expect anything out of the ordinary, I was a bit disappointed that this went unnoticed.
Pros: Amazing pool, well-appointed room, gorgeous views
Cons: Bar was unable to figure out how to make me a martini on the rocks. I gave up and left. Dilapidated facade. A bit dated.
Overall, it was a nice stay, but the price wasn’t justified. I think there are plenty of other options that are just as nice at a much more reasonable price.
4.6
Pretty good stay, but I honestly expected a bit more from this place. I went for my birthday, and while I didn’t expect anything out of the ordinary, I was a bit disappointed that this went unnoticed. Pros: Amazing pool, well-appointed room, gorgeous views Cons: Bar was unable to figure out how to make me a martini on the rocks. I gave up and left. Dilapidated facade. A bit dated. Overall, it was a nice stay, but the price wasn’t justified. I think there are plenty of other options that are just as nice at a much more reasonable price.
4.6
It was a perfect getaway for our anniversary weekend. The service and staff were incredible from before our arrival, setting up a lovely surprise in the room, and throughout our stay, every staff member knew us, and said happy anniversary. The room was so comfortable, the views great, the location ideal, and the food was delicious.
4.6
The maintenance of the hotel room is not satisfactory
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Hong Kong?
Il prezzo medio per un affitto a Hong Kong è 37 € per notte. Questo affitto è 163 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per The Ritz-Carlton, Shenzhen. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso The Ritz-Carlton, Shenzhen è disponibile una piscina. Buona nuotata!
The Ritz-Carlton, Shenzhen accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso The Ritz-Carlton, Shenzhen?
Abbiamo trovato 9 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, parcheggio e lavanderia.
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