The rooms were clean and spaciuos

The hotel staff was amazing! Special thank you to front desk staff- Brendan- fabulous service! Every member of the hotel staff was friendly and professional. Keep up the great job. Thank you again!

Great stay. Loved the room. Food was good

The rooms were spotless and the staff was so kind. Breakfast was pretty good all four days. The pool was big enough to play with the kids and the hot tub was the perfect temp.

Great location, quiet, clean, and convenient!

Everything was good except the heater was noisy when it turned on.

I needed a self care night to my self. Thank you it was fabulous!

Wonderful suite with all the amenities I needed.

My check-in was very smooth. I had chosen to stay at this hotel for business. I returned late night after a banquet I was a little surprised that the commercial toilet in my room backed up putting an inch plus of water across the entire floor. It even soaked into the carpet in my bedroom. I quickly shut the water off from the valve. I then called down to the front desk a couple of times to reach someone. I informed him that the toilet had backed up and I needed some assistance. He became instantly annoyed, stated that this was not his problem, and he wasn't interested in hearing it. I asked if I could at least get a plunger and a mop? I was informed that he would be willing to bring me a plunger but there was only one mop in the hotel and I wasn't going to get it. A few minutes later when he delivered the plunger he didn't want to enter and look at the bathroom. I finally insisted because I wanted him to see that it was not obviously clogged and how much water was involved. He still wouldn't go into the bathroom. Once he got to the bedroom door he could see the amount of water coming out of the bathroom floor into the bedroom. He stated that his only concern was that much water could flood down into the unit beneath me. He left and

Nice quiet place, room was great for the price, employees were great. Close to food and shops. Would definitely stay again.

Crystal at the front desk was the nicest, friendliest person. She was so helpful and kind! Couch in our room felt like the back was cracking and furniture pretty dirty. Need new pillows too. Not a terrible room but could use some updates.

Honestly way over priced for what you get, hotel is in desperate need of an update.

Nice hotel but not very soundproof. Lots of noise in the hallway and above.

Traveled as a family of 5 for sports. Staff was friendly and helpful. The room had some obvious signs it wasn’t cleaned well. Breakfast was just “ok”. The kids enjoyed the waffles. The pool was also a hit with the kiddos and the hubby and I relaxed in the hot tub then we grabbed snacks from the snack area. Pricy but convenient to take back to our room! I would stay here again.

Quiet, friendly, safe and comfortable.

Our stay was great!

I booked for a suite 2 queen bed and i was given suite 1 queen, the hotel was totally booked and they told me nothing they can do, not other hotel had rooms! Very disapointed

We had our sons Groomsdinner at one of the conference rooms that was open to the courtyard where they have a basketball hoop and bean bags. It was great that we could let the kids go outside to run off some energy while the adults visited. The wedding party stayed at the hotel as well. We liked that there was a full kitchen in all the rooms along with a full refrigerator and dishwasher!

It was very nice to have a suite and extra room!

Everyone was very friendly and the place was very clean. The only frustrating thing, which the property could not control, was that the luggage carts were always gone, and for hours at a stretch. The staff said some people take them tobtheir room the night before they check out to ensure they have one. I guess the only way to solve that would be a check-out system.

Decent place and big room!

My husband and I stayed with our 4 year old. Lots of space in the room to move around and play. Swimming pool, basketball, grills, board games and lawn games. Breakfast did not seem to be consistent with offerings. For example...some days the oatmeal and waffles had a lot of toppings and some days there was little or nothing. Staff were all pleasant and helpful

Our stay was very comfortable and quiet. The rooms we had were very spacious and breakfast was delicious! Staff was extremely accommodating and friendly.

The property over the surface looked clean, but while in the room, the furniture was old and the walls had stains…lamps had dust and webs. Not clean at all. Shower door was busted and the bathroom overall was dirty.

Overall our stay went fine. The room was a nice size and the beds were relatively comfortable. The room wasn’t super clean- lots of dirty finger prints on the door frames and a slightly funky smell. The pool worked fine for our needs. Biggest complaint is that our room was at the end of the hall which was next to an exit to outside and that door was highly trafficked most of the night and unfortunately it slammed every time it closed. This made for a tough night sleep for my family next to that really noisy door.

clean, quiet, friendly, comfortable and convenient!

The room was spacious, bed was comfortable. It was clean and the front desk staff was kind and welcoming. My only thing was that the breakfast was not great at all and the staff there were slow to refill things. The two ladies were literally outside on a smoke break right in the middle of breakfast and the milk and coffee had run out. Thought that was rude in our opinion. My husband went outside to get them. Anyway, other than that it was a good stay.

Wonderful experience

Staff and service was great! Blow dryer started making a strange sound and then started smoking. Toilet handle got stuck often so it wouldn’t flush. I informed the front desk and they took care of it. Shower had a ring of hair which my husband and son assumed was mine. However, I hadn’t even been in the shower.

Wonderful rooms, excellent lobby, and amenities! Loved our stay!

Noisy. not clean, would not answer phones, the area around is sketchy.

We stayed for one night at this hotel while in town attending a service for a family member that had recently passed. After long day of travel from South Dakota, we arrived at the hotel after 10pm for our stay and immediately greeted by a friendly young lady who was very helpful and kind. Once we got to the room, we opened the door and immediately noticed a strange odor so turned on the fan in hopes it would help. (We both agreed the smell was similar to what could be that of a floor being mopped with dirty water but never were we able to place where it was coming from or what it was.) Due to the late hour of our arrival, we were too tired to call down to the desk to complain. We simply crawled into bed to rest up for the service we were attending in town the following day. We kept the fan on all night to circulate the air and in all honesty, we both slept great! The kitchen, bathroom and living room appeared to be clean. The bed was comfortable. However, we were never able to circulate the odor out of the room. When we checked out the next morning, we forgot to mention the odor to the front desk in our haste - but once again the staff was very friendly and the lobby, hallways, restroom next to the lobby were all neat and tidy. Despite the strange odor we experienced, we would give Homewood Suites another opportunity to host our stay. It was close to everything we needed - and the friendly smiling staff was enough to overlook what we believe to be an isolated incidence.