The Cotton Sail is on the river and offers great views and you can walk to all of the shopping and dining spots rather quickly. But watch those cobblestones, bricks, and rocks on the pathways while you shop. They are ankle twisters if you miss and step off or in-between them. The hotel itself was just okay. Floors in the room had wall paint splatters from renovations and were dirty with dust and hair, disgusting really. The silver lining: the bed and linens were very comfortable and clean. The bathroom was clean minus the floor, but it looked a bit dark and grimy. Be advised, there are no microwaves or mini refrigerators in the king bed rooms; at least those things weren't in the room I had. The staff was excellent. The valet service was top notch. All in all, I rate this hotel a solid four out of five stars. Why not grade the hotel less, one might ask because this is a review concerning the hotel....My solid answer is this: the staff was and is amazing. Maybe the cleaning staff needs better training or there just needs to be more hires for that position. Also..... visitors should be aware that the streets below get crazy loud. You will hear the music, the people, cars, boat horns, everything! So if you want a quiet stay, this may not be the place for you. But if you're used to city living and love the energy of city life, give the Cotton Sail a try. I don't know if I would choose the hotel for another stay. However, I definitely would go back to Savannah.

Charming hotel, nice staff and location.

No refrigerator (needed to cool insulin- had to use ice all day/nite), no microware, $45/day valet parking- no free parking, and no breakfast- at extra cost.

Great place to spent a few days

Beautiful room with balcony overlooking the river. Very clean; quiet; staff was very helpful.

Great staff and location.

The only thing I will say that I liked about the property was the location - it was a great spot, convenient to attractions, trolley, and restaurants. Other then that, it was a huge disappointment from the time we pulled up to the valet parking until the time we left. There are no bellman at this "supposed" luxury boutique hotel. So, here are 2 women in their 60's taking their own luggage out of the car, and dragging it to the room. The restaurant had no regular coffee on Monday, and also no bread except white bread. The room was acceptable, but that is all I can say about it for the price that we paid. It definitely could use some remodeling. We could not get the safe to work, called maintenance, they supposedly fixed it, but it still wouldn't work. Had to call them back again until they were finally able to get it to work for us. There are no refrigerators, even if you ask for one, and the floors definitely need to be refinished. At check out, I called down and asked if someone could help the two of us with our luggage, and was politely told No, we do not have bellman. I asked if perhaps one of the valets could assist us if possible. She said she would check and see, and if so send him to our room. He did come, kudos to him, and took our luggage down to the car for us. I am retired, and no longer have any Hilton status. I used to be minimum Gold when I worked, and was always treated with utmost respect and received wonderful service at Hilton. Not here.

Great location & service.