Like the good-natured and accomodating hotel staff, the central location, room size, and comfortable bed. Should ensure that basic amenities like toilet paper, soap, hot water, and operational faucets are provided.

Conveniently located hotel with good security and pleasant and helpful staff. Room spacious but basic, clean with good showers and simple kitchenette. 24 hour food service and well equiped bar.

Conveniently located hotel with good security and pleasant and helpful staff. Room spacious but basic, clean with good showers and simple kitchenette. 24 hour food service and well equiped bar.

Hotel is short walk from CBD. Staff was helpful. Room was comfortable.

Central location, easy check-in and thanks to the staff for noticing my airport transfer was late and taking the initiative in contacting them on my behalf

Basic accom, clean with everything needed. Good for a night or two.

This hotel needs a good overhaul and clean. The staff are nice. Not much in the local area for tourists

Basic with large rooms, good showers and very friendly staff

Basic with large rooms, good showers and very friendly staff

The beds were very comfortable and the food at the restaurant was very good.

I stayed here for one night after my Intrepid tour. Pros: - bed comfortable, big room, hot shower Cons: - tv lost its signal often - I found that the food was average at restaurant for dinner (pizza had no flavor) - wi-fi sometimes worked well, but not reliable - I asked at reception for hairdrier, there was none - I asked for toilet paper since there was hardly any left in the room. They said they would send someone up but the person never showed up - I booked a transfer to the airport for the following morning. The transfer was on time; however, for the price I paid (25$ USD), I would have expected a better service. The driver had its music running loudly in the car, window rolled down even though it was cold, and made a stop at a gas station on the way to the airport. He should have thought to refuel before taking me. In conclusion, this hotel was ok for one night but I don't think I would stay there again.

I stayed here for one night after my Intrepid tour.Pros:- bed comfortable, big room, hot shower Cons:- tv lost its signal often- I found that the food was average at restaurant for dinner (pizza had no flavor)- wi-fi sometimes worked well, but not reliable- I asked at reception for hairdrier, there was none- I asked for toilet paper since there was hardly any left in the room. They said they would send someone up but the person never showed up- I booked a transfer to the airport for the following morning. The transfer was on time; however, for the price I paid (25$ USD), I would have expected a better service. The driver had its music running loudly in the car, window rolled down even though it was cold, and made a stop at a gas station on the way to the airport. He should have thought to refuel before taking me. In conclusion, this hotel was ok for one night but I dont think I would stay there again.

The property was in a noisy location. You could hear roosters outside. However the hotel was clean, the staff was friendly and the restaurant was very convenient.

This was a nice, clean, safe hotel. The food in the restaurant was inexpensive and very good! As was the beer. They don’t accept American $1 bills though, no bank in Kenya will accept them so the staff can’t. $5 and up only. Rooms are big! Shower was good, no hair dryers though, not even at the front counter.

This was a nice, clean, safe hotel. The food in the restaurant was inexpensive and very good! As was the beer. They don’t accept American $1 bills though, no bank in Kenya will accept them so the staff can’t. $5 and up only. Rooms are big! Shower was good, no hair dryers though, not even at the front counter.

These folks are absolutely wonderful - so helpful! The rooms are spacious and airy, the facilities perfectly adequate.

I stay here occasionally when in Nairobi. A fair price, comfortable but not fancy - standard mid-range Kenya hotel. Mostly a quiet area, 20 minute walk to central business district or university. Note that it's best to take a taxi if coming back after dark from town, since you'll have to pass by a park that can get sketchy at night time. (The hotel is not near the park.)

I stay here occasionally when in Nairobi. A fair price, comfortable but not fancy - standard mid-range Kenya hotel. Mostly a quiet area, 20 minute walk to central business district or university. Note that its best to take a taxi if coming back after dark from town, since youll have to pass by a park that can get sketchy at night time. (The hotel is not near the park.)

I am so incredibly thankful for Kenya Comfort suites. The staff were incredibly accommodating. Due to the unfortunate unsafety and lack of compassion at the Aden Bay City hotel, our driver took us to the amazing Kenya Comfort. At midnight, they were so welcoming. The staff took care of us in every compacity. Breakfast was amazing. With a variety of local cuisine. I highly recommend Kenya Comfort Hotel and suites.

A good hotel to stay at after a 30 hour journey.Good beers and menu ok.

Wonderful place to stay very friendly

Wonderful place to stay very friendly

Good location, helpful staff, urban adventures helpful

The hotel was part of the Intrepid Travel safari package and one night was included in the package. As we arrived in Nairobi one day earlier, we decided to stay the additional night there. Not a good decision. Good things about the hotel: -Friendly reception staff; -On our request, the hotel arranged a pick up from the international airport for reasonable U$20; -Good water pressure and hot water in the shower; - rooms are large; -20-30 mins walk to the Nairobi city centre. Negative things: -Loud music until 22:00 from the nearby or downstairs bar; -very small bathroom with a not safety secured window facing the public corridor. I wouldn’t give the bathroom even 2 stars; -Old, worn out furniture, bedsheets, pillows, towels.... -A kitchenette- old pots and cutlery, though plates and cups are decent. -a view from the window - to a very poor people’s housing behind the 5m height hotel’s fence/wall.

I stayed here for two-nights ahead of departing on an overland trip around East Africa. The staff were friendly and afforded a warm welcome, whilst the check-in process was efficient. My bedroom was clean, although the bathroom hadn’t been kept in the same condition. Overall, this is a safe hotel to use as a base whilst staying in Nairobi and will often ‘do a job.’

I stayed here for two-nights ahead of departing on an overland trip around East Africa.The staff were friendly and afforded a warm welcome, whilst the check-in process was efficient. My bedroom was clean, although the bathroom hadn’t been kept in the same condition.Overall, this is a safe hotel to use as a base whilst staying in Nairobi and will often ‘do a job.’

The room was nice and big but there were quite a few issues. The bathroom was incredibly small and there was no way to keep the water in the shower. It spilled out into the bathroom floor. The sink faucets did not work properly. The noise from the shanty town below our room was significant. It kept us awake until the wee hours of the morning. The breakfasts were nice. The staff were friendly and aimed to please. The WiFi worked most of the time. The bed was comfortable.

Overpriced hotel with poor bathroom, no shower mat, no shampoo or conditioner, and nowhere to hang towels. Bed was comfy and living area roomy. Swimming pool warm and clean. Breakfast “buffet” was sparse with only two fresh fruits. Location is away from city center and not convenient to stores. You could do better.

Restaurant was great and the staff was lovely and helpful! The rooms are a good size but need some work, especially the bathrooms. Wifi also needs some improving around the hotel.