The room was spacious and clean, with comfortable beds. I noted an odd number of spoons and forks. The bathroom, albeit clean was rather tired and dated. There was paint that was cracked on the wall was non repaired damage to the sink and shower. There was also a lack of steam extractor fan that had obviously previously led to fire alarms if the bathroom door was left open.

Loved the size of our room.. Spacious Staff very pleasant.. need a new ironing board cover though

The hosts were wonderful and there was a nice walking trail along the water just outside the front door

Clean and staff were very polite

Beautiful room with full requirements needed, highly recommend

Overall a nice spot to stay, centrally located in town. Had everything we needed, people are check in were nice and friendly.

Highly overpriced, not clean apartment/hotel? with very helpful stuff. The room - [ ] No table although it is an apartment with kitchen, so if you want to eat food, either you stand around microwave or? - [ ] No water tap in kitchen, so cleaning the dishes in bathroom maybe? - [ ] No cupboard to keep your clothes, only 4 clothes hanger provided and you can hang your clothes where you find a place for hangers - [ ] As there is no cupboard the ironing board stands next to the door. - [ ] No safety lock on door, not sure if the door is locked or not. The bathroom - [ ] Mold everywhere. As staff explained it is not mold only the crack covered by silicone but it is not, it is black mold in the shower and around the whole bathroom. - [ ] No extraction but there is a sign in bathroom to close the door while showering to avoid false fire alarm. - [ ] The mirror is on the window which has a view of the street. In case you switch on the light, from the street anyone can see what you do in bathroom. - [ ] The shower door opens as a 20 years old car without maintenance, so everyone will know when you start showering. People - [ ] When I told these concerns, they kindly offered me another room however when I looked at it, the same issue was there. They also offered refund if I want to leave so I guess this is not the first time when someone complained but they handled it well!

Lovely helpful staff, great location and comfortable accommodation.

The staff were really friendly, the room was quite and clean, and the private outdoor spa pool was amazing to soak in. Good value for money over the Christmas break

A small but comfortable unit and which had everything we wanted and a lakeside view as well.

Loved the size of our room, it was huge.

Room was very nice and clean stayed in the executive room so spacious, lake view cafe in there so nice as we had brunch before heading off. Will definitely stay agai thanks so much

We were happy with our room and the view. It was clean and has been refurbished. It was one of the smaller rooms but suited us well.The cafe has a gorgeous view of the lake, good food and coffee.Staff and cleaning staff very lovely

Good location right beside the lake. We enjoyed early morning walks along the footpath next to the lake. Followed by breakfast at the adjoined cafe

Great location and view of lake. Rooms were spacious. Hot tub very nice

I was given a choice of 2 rooms one that stunk of cigarette smoke, had black mould around the window and had single glazing so very noisy OR 1 that had double glazed window but the bathroom was single glazed so given it's on the main road into Taupo this was very noisy. I had to then pay an additional 150 that I don't have to stay in a non smelly or noisy room.

Love the cafe by lake

Great place to stay, comfortable beds and sky tv. Nice big deck and spa.

Great view and enjoyed the spa after a days skiing

Bathroom old and tied, toilet seat needed replacing

The room was nice, staff friendly and had everything you expect. Would stay again

All good

Had a great stay here at The cove, amazing breakfast at the cove cafe great views and friendly helpful staff..highly recommend for a relaxing wknd away.. Thermal pool on deck was the Best👌

They need to upgrade their bathroom

Was a nice stay, the room was clean and the hotel was very tidy and fancy. My only concern was that the bed we had was very uncomfortable, apart from that the place was awesome, i would definitely consider staying here again

Good location tidy rooms and well priced. Good access to lake front walkway.

Great place to stay

The bathroom window and mirror had a lot of mould around it. At night a type of generator or machine was going on n off n initially started like a gun shot. This continued thru the night. The fridge was very noisy. A lot of road noise even though there is double glazing. We could also hear the people next door or above us, going to the toilet during the night. Perhaps the owners should try sleeping in that room apt 18

Location is great

Spacious and clean room. Enjoyed our stay there

Loved everything about the cove an the service was so good , will be back again for sure

Spacious room with excellent facilities