The hotel is very stylish and staff is amiable. Nice hotel to stay.

Perfect for a relaxing weekend. Excellent secluded location, wonderful Zen style facility, and a young, well trained attentive staff. The quality of hotel guests are also excellent.

Perfect for a relaxing weekend. Excellent secluded location, wonderful Zen style facility, and a young, well trained attentive staff. The quality of hotel guests are also excellent.

The receptionists are very helpful and considerate. They provide you all the necessary info you will need during your stay. Also, they guided you to your rooms in person in case you get lost! Food served in the hotel is a lot better than other hotels in Sanya. It was a pleasant stay overall.

Overall this hotel was a disappointment. I really like Park Hyatt (espcially for their Le Labo product), and that was probably one of the only highlights of the trip...and maybe the wine which was decent. This hotel is quite large and spread across many buildings with very confusing hallways and little sinage to get around. In addition, the hallways are extremely hot with no air flow. My check-in process was not 5 star quality and when I got to my room the air con was not working. It took at least an hour to resolve by the time I called and got somoene to come and fix it. Not very fun for a hot summer night. The overall design of the hotel is nice, but it definiely caters toward local tourists and will be a disappointment for anyone used to the standards and overall experience of the amazing hotels and beaches in Thailand/Bali. The beach area for the Park Hyatt is private which is nice, but they will not let you walk very far on the beach and swimming is restricted to certain areas. Overall, I was looking for a relaxing weekend away and I left feeling even more stressed and frustrated.