Loved the cleanliness of the hotel, staff were great and room was super comfortable

Good middle point between Vanderbilt University and the bars on Broadway. A little over a mile walk to those bars, $10 Uber ride back. Our room was perfect for our needs. Our window faced the east so we had to deal with the morning sun rise. Although they provide room darkening curtains, the sun still casted light at the top. Breakfast was good. Only two egg choices every day, scrambled and an egg white omelet that was shaped like a taco. Meat options changed daily. Sausage, turkey sausage, chicken sausage, andouille, and bacon were rotated. Must say, the blonde hair lady who continuously restocked & cleaned the food area was phenomenal!!! She was warm, friendly, and helpful to everyone she encountered. They are lucky to have such a dedicated employee.

The bed was extremely uncomfortable. The toilet leaked continuously on the floor. I was also charged a 110.00 fee no one mentioned, which I will be calling . My wife is in the hospital and having to pay right at 300.00 a night for a run down sucky room just doesn't sit right.

If you're looking for a place to stay residence in West End Vanderbilt is terrific, the staff is great and they serve a hot breakfast every morning. I found the parking fee (daily) a bit high and it's not that close to walking distance to some attractions, you will NEED a car to get a around but the hotel, worth staying in.

The breakfast was awesome

Great spot. About 25 minute walk to music row. Very quiet area and safe to walk at night. Clean rooms. Free breakfast in the morning was great. They even had gluten free muffins and bagels!

This property is shabby at best. The lobby is ugly and dated. Check-in did not recognize us as Bonvoy members. By far, we had the worst mattress we have ever slept on; I will describe it as lump hard soft with crater in the middle. Enough said? I would never recommend this property.

Seedy, shabby lobby. Check-in not good. Worst mattress ever slept on. Will never recommend this property.

Super economical and conveniently located option. Stayed for a week for a bachelorette party and the kitchenette was a MUST! The breakfast was simple but good and the staff were always friendly. The location is perfect, across from The Cookout and a block from Hattie B’s and a group of amazing bars and restaurants. Loved the through access in/out of Springhill Suites. The area felt very safe too.

Overall stay was nice & enjoyable other than smoke alarms going off for no reason one night at 1:15 a.m.

Polite staff and clean rooms

5 star experience from check in to check out

Very nice hotel, relatively inexpensive compared to the rest of downtown Nashville. Short ride to major downtown activities and quiet area at night. If you want to be right in the middle of downtown this is not the hotel, but if you want nice, affordable with a few walking options this hotel was perfect

No tv for 2 nights

Very spacious suite. Very clean room and bathroom. Living room was an excellent place. Will stay at the hotel again

Rooms were not ready at checkin time. Waited almost 2hrs for the rooms.

Great place to stay with a family. Kitchen is great to have.

As promised , parking was additional 40 dollars and very tight garage. I’m glad I didn’t drive my full size truck .

Clean, lovely friendly staff, perfect area

Breakfast was a bit hit and miss all good but coffee station needs a rethink as a few times it was barely warm.

Room was very clean and spacious. Good breakfast. The beds made my back ache when I woke up though. Beware of the parking fee.

We loved the breakfast options and the employees were fabulous!

Good accommodation given the price. Walkable to city centre. My only criticism is the breakfast. Good for 2 days but after that no variety. Don't offer fresh bread. Omelettes ans scrample eggs tasteless. As for the usa version of sausage....

Clean facility with friendly staff

This is a great spot...not as close to the music/bars end of Broadway as I thought. However, it is a cheap uber ride to that end of town, or a restorative walk (about 1.1 miles). It's about the same distance to Vanderbilt in case you need to go there too. There are some great restaurants close by and it's a 8 minute walk to Music Row. Staff is super helpful and friendly. It's convenient having a kitchen in the room. We instacarted some groceries...

Clean, spacious rooms. Friendly front desk staff. Central location.

Within walking distance to Broadway and areas

Very friendly genuine reception staff, except for a gentleman at reception a bit later around 11pm or midnight who does not make any eye contact with you as you walk in and does NOT GREET. I had to initiate it and when I asked "How are you?"..the guy just replies "Good" withput saying thank you or asking me back how I was. I thought he was having a bad day or evening but the next day it was the same thing again. So on the thurd day I just greeted him and did not ask him how he was. Nice breakfast. The lady responsible for breakfast is extremely polite and always has a smile. My only issue is on Day 1, I noticed there were stains on the bedsheet. Now that might have also been a pre-existing stain but they still should be looking out for this before using it and discard stained ones. In any case I reported it just before having breakfast to front desk the next day and a well-suited front desk super polite gentleman apologized and attended to it immediately. When I went upstairs after breakfast the sgeets had already been changed. There ard also stai x on their couch in the living room but I did not report that. Anyway some things are excusable and some are not. I like to be reasonable and not too demanding. I just want good basic hygiene. Period. Good location. A bit of a long walk (25mins) to downtown/Broadway but a nice walk nevertheless. I would recommend but just keep an eye on bedsheets.

Property was clean, quiet and close to downtown, would definitely stay again.

Quiet, clean, friendly staff. Dated in room decor.

The two hotels are joined by a parking ramp but not easily accessible from where you can park. We opted to risk being pn the street right outside the front door and used the side entrance for our dog. Room was decent, larger than expected with full fridge and kitchenette.

It's tiny bit far from Broadway but if walking isn't an issue for you, then walking there shouldn't be too bad. Ubers/Lyft to Broadway were always well under $10. We were hoping to use the BCycle service to get around but it turns out they don't have helmets, so opted against. The breakfast in the hotel was excellent - eggs, sausages, potatoes, cereal waffles, baked, goods and they typical continental stuff. Staff were great, room was good, no complaints! A nice hotel with a great value to be close enough to the action.