Good breakfast menu and close to everything

Staff was very friendly, hotel facilities are very clean.

Like it near in the CITY

Good place clean friendly comfortable.

The staff seemed rude and that I was an inconvenience. The hotel also had a very strong smell as if they were spraying for something… it was ok, but I wouldn’t stay here again.

I love the cold water dispenser in every floor. Staff were very friendly and accommodating. Breakfast buffet was really good and love their coffee. I just wish they provided hand towel in the bathroom.

Good place very good breakfast

Good

We would have rated this property as 5 stars if our departure day was handled better. We had an early flight and had to leave the hotel at 6:30am. At 6:15am, we came to the breakfast room which open from 6:00am but there was no food available. We saw the cup of noodles on the counter and ask the lobby staff if we can take it to replace the breakfast & he said yes. However, when we checked out they asked us to pay 100 Peso for the cup of noodles, and I complained but they said it’s for sale. I told them my booking comes with breakfast and there was no food available, you not even say sorry or have any alternative plan but asking for paying extra? Paying 100peso was not my issue here, I gave tips to the staffs here 50 -100 peso whatever I’m happy with their services. I’m just not happy the way the lobby staffs handled think like that. To be fair, should we get refunded for the non- break fast provided on our last day? Also, for taxi, if you can arrange it for yourself, it could save you 100 peso. Our trip from the airport we paid directly to the taxi driver was only 300 peso, but for the ride from the hotel to the airport, booking via the hotel & paid directly to the hotel was 400 peso.

The elevator had a strange smell, the bidet did not work. Other than that the the service was great! There is no swimming pool for people looking for a swimming pool.

Good

The staff were great especially Eric from the breakfast station. The sink in our room was clogged. The beds are on wheels that it moves everytime I move. They don’t provide hand towels or wash cloths and no TOILETRIES available, except shampoo and soap.

You get what you pay. Room is old and outdated. Staff is nice

Clean, convenient, friendly

fair. When check in, ac unit are not yet turn on for both suite the rooms are hot and take a while to cool down.

Accessible to where you want to go.

The rooms we're dark, aircon not cooling enough. Hallway by the rooms very hot. 2 rooms had bathroom issues, flooding and bidet not working. Breakfast supposed to be buffet turned out to be ala carte and was just okay, edible if I may say. Staff we're nice though and the reception area was appealing.

This stay was great. Hotel is clean and in good condition.

Cold water in the shower. Very slow wifi when it works. No drinking water provided. Loud music across the street until 4am.. Breakfast had only rice 30 minutes after opening. Air conditioning hardly worked.

everyone is friendly and helpful. will respond fast to any issue . area is near the airport. we were able to get friendly with a local tricycle driver who gave us a friendly , cheaper recommendations on how to get around . . just give him a fair or generous tip breakfast is enough to fill u up until lunchtime..its buffet

The hotel staff was friendly and helpful. We stayed two nights. The room was ok. However when we entered the air in the room smelled stale and we needed to open the window. Rest was ok also some equipment such as the aircon seemed 20years old with its plastic turned yellow. Rest was ok

This property as mentioned by others is dated but very well kept for its age. The staff are amazing and so helpful. It is located next to a gentleman’s club but the hotel has 24 hour security and unless you explore what’s around you might not even notice. If you are stopping over for a few nights of rest on a budget this is definitely your spot. Good sleep, clean hotel, with excellent people and service. Don’t hesitate to book before your go to El Nido. Enjoy!

Pleasant staff. nice room. Breakfast choice could be a little better. Okay for one or two days

Had great customer service and was helpful in getting me to where I wanted to be

The staff was friendly and very helpful during my stay.

This hotel has seen better days and is in need of a bit of spritzing up. COVID may be the blame, along with the airport, which was previously just down the street, relocating to the other side of Puerto Princesa and essentially leaving this hotel on its own. Still a reasonable location if you rely on trikes for transportation. Located between 2 "Gentleman's Clubs", but no noticeable overspill from those establishments. We spent 8 nights here and our room was in the back (definitely request upper floor, rear of the hotel room) and it was quiet except for the 0430 crowing of roosters. T.I.P. (This Is Philippines) and you are going to find that almost anywhere. Breakfast was included but clearly made about the time the rooster crowed. Cold, rubbery eggs and some lunch meats or hot dogs. Not really worth getting out of bed. No hot water kettle in room (!!??) and when Filipina wife called desk to request one she was told that they had one. I showed my Western (White American) face at the desk less than an hour later and requested one and it was immediately delivered. Needed additional towels and a blanket, but dealt directly with housekeeping staff and was immediately taken care of. Had housekeeping every other day and room was well-cleaned. The 200 PHP ($4.00 USD) left on the bed certainly helped, and was appreciated. We live and travel all over the P.I. and other parts of Asia. This hotel is just "middle-of-the-road" and I wouldn't stay here again for a long stay.

Decent modern hotel - but old style, noisy aircon (regrettably common in Phil). Restaurant closed for covid - horrible, cold prepacked breakfast included.

Very reasonable priced. Clean. Big rooms. And I loved the available airport transportation at a good price.

The property has no hot water so no warm showers the floors are there in your feet will get there if you don't marry something it's just no property that looks great on orbits but when you go there it's not

They had like a convention going on,and people are going in and out talking out loud, the air condition is making noises,didn't get a towel,had to ask the next day,but the ladies in the front desk is polite and very nice ,they would always say,good morning sir or good evening sir.it was okay

Location & Affordable

No issues, except for no warm water to shower, no hot water to shave, and a scratchy-sounding TV with few channels.