Good hotel near La Cantaras beach. The staff were excellent

Nice

Made very welcome at reception when booking in after only booking the room a few hours earlier for an unexpected treat for an early birthday surprise All staff very attentive and very welcoming The roof terrace bar is very classy and very clean had a lovely view of the sunset in front of us Very Comfy bed and pillows adequate size room and without doubt a brilliant location for las canteras beach and the Santa catalina bus station The only reason we have marked down the hotel is because the air conditioning didn’t work ( set at 28.5 and unbearably hot in the night ) and there was no instructions of any kind to even attempt to override it , for woke reason our telephone also wasn’t working but as soon as we informed the front desk they kindly arranged a fan to be sent up immediately

Great hotel, brilliant location, amazing stay. Highly recommended.

They didnt clean our rooms. AC didnt work so rooms were very hot.

This hotel was in a good area and was clean. Unfortunately the pool in the photos was non-existent, there was no air conditioning or fans - only a thermostat showing how hot the room was ( 29C most afternoons), the roof bar was noisy and once it closed you could hear all the furniture being dragged across the roof, the balcony door did not lock among other problems. The front desk was unfriendly. We had a tour based at the Isabella Hotel a few blocks away - their front desk was welcoming and very helpful. Suggest look for other hotels in the same area.

We had a great time, the service was impeccable and the receptionists (Pablo, Paula, Didi) were welcoming and helpful. We got some good restaurants recommendations from them and the food was delicious. 100% recommend

Amazing location a stones throw from the beach & city. As a new build there were a few teething problems, the hotel is not finished & I would strongly recommend the hotel informing guests of this pre booking as we encountered a few issues which if we simply had of known even if it was related to us on arrival by reception would have made it a much more pleasurable stay. Staff were amazing, friendly & helpful. I can see the hotel will be lovely once finished & would defo stay again.