Everything was perfect but the communication needed to be better they told that check out was at 1 on Saturday but I ended paying for that night I don’t know why

Very nice people

Nice place to stay in. Good breakfast. Clean and spacious. Just check each bedrooms split AC system and make sure they are properly cooling before unpacking. So you can ask for another villa if the AC is not working properly. We had to move one of the mattresses into another room because one room's AC was not cooling. It was late at night so it was easier to move the mattress than having to gather all our belongings and moving again. We will definitely stay here again in the future.

The front desk girls were very nice and the entrance to the property was locked at all times which made me feel safe. The breakfast was acceptable for a hotel breakfast. Someone had a party while during our stay and it didn't end until almost dawn. Otherwise, the rooms were nice and convenient for a family of 4.

Loved this property. We usually stay in Matehuala but this will be our new stopping place.

Need improvement on the every day breakfast, and comunication

What a nice place to stay. During Covid, they take precautions such as breakfast delivery (scheduled). It is clean and comfortable.

What a nice place to stay. During Covid, they take precautions such as breakfast delivery (scheduled). It is clean and comfortable.

Nice location easy commute to shopping and entertainment, gated property qith 24hr security. 24hr convenience store right outside of grounds would stay again.

I really like the amenities they have at the place. This is not the first time I stay there, so have other relatives of mine, and we all recommend it for your trip no matter if it’s for work or for pleasure.

I really like the amenities they have at the place. This is not the first time I stay there, so have other relatives of mine, and we all recommend it for your trip no matter if it’s for work or for pleasure.

El lugar está súper tranquilo y con todo lo que necesitas para relajarte. La comunicación, amabilidad y atención del personal fue excelente.

El lugar está súper tranquilo y con todo lo que necesitas para relajarte. La comunicación, amabilidad y atención del personal fue excelente.

Check-in with Miriam (I hope I spelled her name right) was great. She was so friendly and helpful - nice personality. The villa was spacious, super clean, and the perfect place to be after a long day on the road with our pets. Room service was wonderful and they were friendly and smiling even though it was the end of their day. The menu options were good and the tortas were the best I have ever had. Check-out the next morning was easy and the woman was very friendly and helpful. The only problem we had was only one car allowed inside the gate so we had to leave our car and trailer parked on the street. It was near their security office and there are cameras but we were a little worried. We will definitely stay here again.

Such a great place to stay, both short- and long-term. The villas are huge and quiet. Having traveled in Mexico for the past year, I'm well aware of the problems with water pressure in hotels, but no such issues here. This place is also dog friendly and you get your pet deposit back when you check out -- unless your puppy has destroyed something, of course! Super nice, friendly staff too that went above and beyond. I would definitely come back here and stay in the future.

Such a great place to stay, both short- and long-term. The villas are huge and quiet. Having traveled in Mexico for the past year, Im well aware of the problems with water pressure in hotels, but no such issues here. This place is also dog friendly and you get your pet deposit back when you check out -- unless your puppy has destroyed something, of course!Super nice, friendly staff too that went above and beyond. I would definitely come back here and stay in the future.

Excellent choice for work trips. Parking is easy, WiFi works, and breakfast is included.

Excellent choice for work trips. Parking is easy, WiFi works, and breakfast is included.

Me encanto, el tamaño del departamento donde me quede era bueno, todo muy limpio y el staff siempre atento, la cama cómoda, si van en familia las areas verdes muy grandes para jugar, alberca de buen tamaño, un lugar donde puedes relajarte!

The Redwood Villas is an awesome place to stay, each Villa is completely equipped for your stay, cleanliness is excellent, a very good continental breakfast, etc. I will come back to Redwood Villas every time I travel to SLP.

Very unique in its difficulty to find. Unique in that it seems to have been built as a Condo Project and is perfect for an extended stay. Very comfortable once inside and the drive gates swing closed. The best thing of all is the breakfast. Huge piles of well done food for the Vegan and the non vegan. Super friendly buffet staff. The food and variety all EXCELLENT ! ! ! Definitely staying here for a month next year. BRAVO!!!

Very unique in it's difficulty to find. Unique in that it seems to have been built as a Condo Project and is perfect for an extended stay. Very comfortable once inside and the drive gates swing closed. The best thing of all is the breakfast. Huge piles of well done food for the Vegan and the non vegan. Super friendly buffet staff. The food and variety all EXCELLENT ! ! ! Definitely staying here for a month next year. BRAVO!!!

Safe secure parking. Pet friendly with a large grassy area. Very nice evening meals for purchase. Complementary breakfast. Will stay again.

Safe secure parking. Pet friendly with a large grassy area. Very nice evening meals for purchase. Complementary breakfast. Will stay again.

Clean, good furnishings including three TVs nice breakfast

no limpian bien no cambian camas no llenana de papel de bańo un servicio pesimo

It smelled strongly like sewage. The entire suite. It was nice and spacious. Management has little concern for theit guests. They allow other guests to put loud music late hours outside their rooms.

one word, OUTSTANDING.

one word, OUTSTANDING.

Stayed with my family of 6 and we had everything needed during our stay. The location is gated and safe. Overall the place was excellent. We will definitely return.

It was hard to find but once we got there everything was great. Would definitely stay again. One suggestion, they need to put a phone number on the website so you can call and get more directions. Also when you get there go to the first gate and you’ll get help on how to get into the compound. It is very safe!!

It was hard to find but once we got there everything was great. Would definitely stay again. One suggestion, they need to put a phone number on the website so you can call and get more directions. Also when you get there go to the first gate and you’ll get help on how to get into the compound. It is very safe!!