Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village

Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.

My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!

Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.

Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.

Lovely staff and excellent Onsen at this ryokan. The meals were fantastic too.

This property is beautifully maintained and operated. The staff goes above and beyond to assist in explaining what is offered at their facility and the surrounding area. The location is ideal to explore the town and Monkey Park. It is also close to public transportion. They offer shuttle service to and from the train station which is very helpful.

Top marks for this beautiful place. Highly recommended to add this into your Japan trip. Stay 2 days, minimum. Enjoy the hospitality from their wonderful staff and soak in the Onsen throughout the village. Truly beautiful, relaxing, and also the meals were incredible. Traditional fare, come hungry and be prepared to ask questions.

Top marks for this beautiful place. Highly recommended to add this into your Japan trip. Stay 2 days, minimum. Enjoy the hospitality from their wonderful staff and soak in the Onsen throughout the village. Truly beautiful, relaxing, and also the meals were incredible. Traditional fare, come hungry and be prepared to ask questions.

This was a fantastic true japanese experience. Staff were so obliging and the food excellent. Cannot fault it.

Great hosts, speaks English well and very informative

Great hosts, speaks English well and very informative

Amazing property. The ryokan style rooms were clean and had everything we needed with a private bathroom but no shower in the room. The staff was amazing - friendly and very helpful. We needed help figuring out part of our itinerary and they got us the taxi we needed and even offered to shuttle us in their van from the train station. The service was amazing but so was the food. Well worth the price for the dinner and breakfast. Thank you so so much!

Amazing property. The ryokan style rooms were clean and had everything we needed with a private bathroom but no shower in the room. The staff was amazing - friendly and very helpful. We needed help figuring out part of our itinerary and they got us the taxi we needed and even offered to shuttle us in their van from the train station. The service was amazing but so was the food. Well worth the price for the dinner and breakfast. Thank you so so much!

This Ryokan was an incredible experience - the host was extremely friendly and accommodating. It is in a great area with a lot of onsens around, or your own onsen on the top floor of the Ryokan. The host will take you to the snow monkey trail and pick you up/drop off at the station. Highly recommend this place is you’re looking for a Ryokan experience!!

This Ryokan was an incredible experience - the host was extremely friendly and accommodating. It is in a great area with a lot of onsens around, or your own onsen on the top floor of the Ryokan. The host will take you to the snow monkey trail and pick you up/drop off at the station. Highly recommend this place is you’re looking for a Ryokan experience!!

Marvelous experience, very traditional,excellent bathing experience.

Loved the unique experience! Very friendly staff! Definitely worth the trip

We loved this hotel experience. It was our first time staying at a Ryokan and it really offered us what felt like an authentically Japanese cultural experience. The welcome and orientation process by English speaking staff made us feel very comfortable right away; we were escorted to our room and treated to tea and a locally made pastry; the traditions of the local onsen were explained, including how to wear the yakuta and how to access the public baths, as well as the bath on the top floor of this hotel. The breakfast in the morning was stunningly beautiful -- I wish we had reserved dinner too! And there is a free shuttle to the train station in the morning if you need it. The hotel also offers a shuttle to the Snow Monkey Park. Shibu Onsen is a beautiful little town, truly a gem, in my view.

Best onsen in the city. Mountain views are breathtaking.

Enjoyed tremendously the rooftop level onsen which was both indoor and outdoor. No need to venture out in cold to public onsens! Extremely friendly and responsive staff.

Very welcoming and professional staff. Relaxing stay with excellent half board option.

Amazing little inn. Staff were excellent, very helpful & friendly. Hot springs were excellent both in the hotel and the old ones we had access to in the lovely town of Shibu. Inn had shuttle to train station & to Snow Monkey park. Best hotel/inn on our entire trip to Japan.

Nice hotel with great staff hospitality. Really enjoy the stat especially the free 9 public bath which is a good experience for non-Japanese like me.

Stay in the ryokan is very good way to experience the Japanese way, both in living and in eating. Staff is most helpful and friendly.

Stay in the ryokan is very good way to experience the Japanese way, both in living and in eating. Staff is most helpful and friendly.

Excellent stay. Amazing dinner and breakfast included, extremelly professional service. Perfect value for money.

Most friendly and helpful stuff, delicious breakfast and dinner with many courses, in great location. The rooftop onsen in the ryokan is available all night and has also an outdoor tub - will come back for sure

Located at the edge of a quaint and small town, this hotel took us by surprise, in a good way. We booked a traditional room with half board. I would definitely recommend you book this. The dinner and breakfast was absolutely delicious. They served kaiseki (traditional japanese dinner) and had about 10 different dishes, so although the servings seems small, it will get you full. Same with the breakfast. The room is simple but charming, old but very clean and the futons were very comfortable. They have a shared bath on the top floor and their own indoor and outdoor onsen. You also get a key to access the 9 onsens of Shibu Onsen which I would highly recommend you try. And on top of that, the staff is incredibly friendly and helpful (they also speak very good english). They helped us figure out a schedule for our departure to Kyoto the next day and offered to drive us early to the station so we can catch our train. I would visit Shibu Onsen just to stay at this hotel again.

A truly authentic traditional Japanese ryokan (inn) and onsen (hot spring bath) experience. Great room in Japanese tatami style with sliding doors. As it was still Spring during the day there was a "kotatsu" in the room - a low table with integrated electric blanket to keep your lower body toasty. Then in the evening while you're at dinner someone will set out the futon. The room has a personal toilet but for bathing you use the shared bathroom on the top (6th) floor. Customer service was always eager & polite. Suminoyu got in touch to find out my train's arrival & arranged pickup by minibus. Suminoyu also provide a shuttle to the train station when checking out. Transport to Jigokudani Monkey Park is also provided but only one way & in the morning. That said it is only a 30 minute trek by foot back to Suminoyu. As one of the participating Ryokans a guest here has automatic access to the 9 traditional Onsens around Shiba. Despite limited English, Suminoyu staff helped explain how to do the 9 Onsen experience & provided a key, yukata and towel. Upon request you can get a special printed cloth on which you use the official stamps from each onsen & a stamp from the local shrine. It is said if you complete all 9 baths & the shrine you will have good health and good luck. Dinner & breakfast is "kaiseki", the equivalent of haute cuisine. Many small dishes of multiple flavours presented beautifully. Chopsticks only & your palate might be challenged.

A truly authentic traditional Japanese ryokan (inn) and onsen (hot spring bath) experience. Great room in Japanese tatami style with sliding doors. As it was still Spring during the day there was a kotatsu in the room - a low table with integrated electric blanket to keep your lower body toasty. Then in the evening while youre at dinner someone will set out the futon. The room has a personal toilet but for bathing you use the shared bathroom on the top (6th) floor. Customer service was always eager & polite. Suminoyu got in touch to find out my trains arrival & arranged pickup by minibus. Suminoyu also provide a shuttle to the train station when checking out. Transport to Jigokudani Monkey Park is also provided but only one way & in the morning. That said it is only a 30 minute trek by foot back to Suminoyu. As one of the participating Ryokans a guest here has automatic access to the 9 traditional Onsens around Shiba. Despite limited English, Suminoyu staff helped explain how to do the 9 Onsen experience & provided a key, yukata and towel. Upon request you can get a special printed cloth on which you use the official stamps from each onsen & a stamp from the local shrine. It is said if you complete all 9 baths & the shrine you will have good health and good luck.Dinner & breakfast is kaiseki, the equivalent of haute cuisine. Many small dishes of multiple flavours presented beautifully. Chopsticks only & your palate might be challenged.

A truly authentic traditional Japanese ryokan (inn) and onsen (hot spring bath) experience. Great room in Japanese tatami style with sliding doors. As it was still Spring during the day there was a kotatsu in the room - a low table with integrated electric blanket to keep your lower body toasty. Then in the evening while youre at dinner someone will set out the futon. The room has a personal toilet but for bathing you use the shared bathroom on the top (6th) floor. Customer service was always eager & polite. Suminoyu got in touch to find out my trains arrival & arranged pickup by minibus. Suminoyu also provide a shuttle to the train station when checking out. Transport to Jigokudani Monkey Park is also provided but only one way & in the morning. That said it is only a 30 minute trek by foot back to Suminoyu. As one of the participating Ryokans a guest here has automatic access to the 9 traditional Onsens around Shiba. Despite limited English, Suminoyu staff helped explain how to do the 9 Onsen experience & provided a key, yukata and towel. Upon request you can get a special printed cloth on which you use the official stamps from each onsen & a stamp from the local shrine. It is said if you complete all 9 baths & the shrine you will have good health and good luck.Dinner & breakfast is kaiseki, the equivalent of haute cuisine. Many small dishes of multiple flavours presented beautifully. Chopsticks only & your palate might be challenged.