Very well kept property with highly friendly and professional staff

Great property with highly dedicated and professional staff. Very motivated and friendly.

Fantastic facility, lovely hotel and staff, everything one needs for business trip

The radisson was pretty comfortable- it looked pretty new and fresh and well kept. The breakfast buffet was actually excellent- surprising selection and quality (would highly recommend getting it included in your room rate as it is much more economical) but extremely limited room service menu (e.g. 2 burgers and 4 entrees), I couldn't seem to get my A/C to work-it was cooling during the day but consistently woke up to a hot room around 3am? If you don't want room service or buffet, only other option is the very expensive/fancy steakhouse or the bar. I had a chicken quesadilla at the bar, it came with no cheese and chicken soaked in soy sauce but Innocent and Peter noticed my concerns and had them remake it properly so kudos to them. Also it took them 20 minutes to check me out (despite having already paid for the room and left a card for incidentals) and then when my uber got delayed they told me they had a taxi outside (for 4x more) so as it was getting late I cancelled my uber and prepaid only to find the taxi was not outside and actually 10 minutes away, which was frustrating particularly since the whole process should have been 3 minutes and not 30 which really matter for those early morning flights.

Better looking inside than outside !!!!!!!!!!!!!!!

Clean rooms,Good breakfast, good security and friendly staff

Always great to stay here, especially in the Club Lounge

Nice hotel. The bathrooms were super comfortable and it was super easy to relax. I would definitely stay there again.

The issue of charging 60$ for early Check in. The room service/dining was lacking and the smart buttons on the telephone were not functional and part of the card entry system on the door just fell off!

The issue of charging 60$ for early Check in. The room service/dining was lacking and the smart buttons on the telephone were not functional and part of the card entry system on the door just fell off!

Excellent hotel but you pay for it. We paid almost double than what we did at the Boma. The hotel is very chic. Great food and service. Luxury in one word but was a big much for a transit night. It would have been worth it if we stayed longer.

Very nice hotel. Kind of in the middle of no where. Nothing in area really walkable though we tried. Great room service menu. Very friendly staff.

Staff extremely helpful, regardless of the time, smooth check in / out procedure. Good location .

Unfortunately one of the most unpleasant stays at any hotel in Nairobi, during my stay there was not hot water (at one stage there was no water) available. The staff were extremely unhelpful and made promises that they new they could not keep, in addition there was no communication from the management team. As a Partner of the Africa Alliance Group (many of our staff and management stay at the hotel) i have instructed our travel agent not to book any member in your hotel again. When checking out I was offered a 20% discount, but due to the fact that we booked via a hotel booking site it could not apply to me. The treatment and communication was extremely unprofessional and reflects very poorly on both Kenya and the Radisson Group.

The hotel itself was absolutely fine and what you would expect for a Radisson. The staff are charming and helpful. The issue was that for three days there was a mix of no hot water and no water as their water pipe had broken, ultimately leading to me and everyone else having to be moved elsewhere. They did without question but it was obviously a bit of a pain.

There was no water and no communication regarding the status of the water upon check-in by reception. First morning there was a trickle of water, but cold water only! Second morning the guest had to boil a kettle to shave. This is unacceptable for a 5* hotel!! No option given to move to another hotel & we had pre-paid for accommodation - no compensation given - very disappointing!!

There was no water and no communication regarding the status of the water upon check-in by reception. First morning there was a trickle of water, but cold water only! Second morning the guest had to boil a kettle to shave. This is unacceptable for a 5* hotel!! No option given to move to another hotel & we had pre-paid for accommodation - no compensation given - very disappointing!!

Absolutely superb hotel. Room is luxurious and comfortable, food excellent, and the staff are just amazing. Nothing is too much trouble. It was a genuine pleasure to stay at this fantastic hotel.

The property is safe and has great amenities. The property has spa, restaurants and meeting space.

Beautiful hotel with great city views. Very safe, clean, and convenient.

Great facility. Very polite, efficient and professional staff

Standard Radisson Blu which provides a good quality experience, even though a little cookie cutter, but dependable. Very heavy security, almost like being in a secure camp.

Good hotel in upper hill area of Nairobi

Looking pool side is better than road side

Good hotel in upper hill area of Nairobi

Beautiful hotel, friendly staff, excellent food, great price. Also, extreme safety measures taken when approaching the hotel, makes one feel secure. Couldn't ask for anything better.

Beautiful hotel, friendly staff, excellent food, great price. Also, extreme safety measures taken when approaching the hotel, makes one feel secure. Couldn't ask for anything better.

Great hotel and convenient location for NBO and Wilson airports. Staff were amazing, really helpful with all my endless tourist questions. The front desk helped change some cash which was a big help. Room was big and spotless. We ordered room service as we arrived late, the food came quickly and was really tasty. Would definitely stay again, thank you Radisson Nairobi.

Nice and clean business Hotel with friendly staff. Food is average, nothing great, and a little overpriced.

The staff is very professiona, facilities are very clean and modern. Good food. Good location for a business meeting or for a drink with a friend.

Amazing hotel with great service.

Good overall hotel, but service a little slow. Pool small and recreation facilities insignificant. Room was good. Room service and cleaning good.