Great location, very helpful staff

Very nice boutique hotel centrally located in old Town. Excellent staff who were very helpful. Nice breakfast. Plenty of restaurants around.

Excellent accommodations! Very nice staff who were extremely hospitable. The only issue I had was the parking situation. They state there is parking available but it’s street parking which is available to everyone, not just the hotel. This is a major issue and they need to change this on their services on the App.

The Alcanea hotel is a most unique property. It is decorated in a way that emphasizes the 500 year old fortress it is a part of. The bed was amazingly comfortable, with lovely bedding. It is situated perfectly with wonderful views, and great walks. The breakfasts were delicious! We enjoyed the Cretan foods. The staff are very kind! Eva always had time to chat and give us ideas of where to go and what to do. Georgia served us breakfast every morning. We enjoyed her very much. Our cleaning lady, was also a gem! We will plan to go back again! Enjoyed every minute!!

The check-in with Eva was excellent! She is friendly and very knowledgeable about the area and restaurant recommendations. We dined at all of the suggested places with a harbor view. The historical sites, shops and restaurants were all walkable.

Loved the hotel! Excellent location on the quiet end of the Ventian port. Beautiful view over the bay. Feels like staying in a small castle, beautiful decor with modern twist. Staff so friendly, offers many of their personal favorites for restaurants and bars. Breakfast is fabulous! Best eggs I have ever had (Chef said the secret is in the fresh olive lol…), 5 stars and can’t wait to visit again. Thank you

We absolutely loved the Alcanea Boutique Hotel! It is located toward the end of the harbor in Old Town, a perfect location from which to explore the charming area. Our hosts, Nikos and Eva, were most welcoming. Our room was nothing short of spectacular--spacious and beautifully decorated. Comfy bed, wonderful shower, amazing view. The breakfast, too, was outstanding. There really aren't enough stars to indicate how wonderful this place is. Needless to say, the Alcanea is highly recommended!

Staying inside a 500 year old historical building is an experience of its own! High 4-5 meter ceilings, beautiful views. Furnished with taste, and you get normal Wi-Fi and modern comfort including AC. Eva and Petros were very welcoming and eager to please, even at low season they were just a call away. Breakfast served at the table in an outdoor cafe. Beware there is no lift here if you have problems with steps. Free parking within a few minutes walk.

Very charming old house overlooking the port. We had a very spacious room. Would come back anytime. Delicious breakfast served outside.

Our room was charming and wonderful with high ceilings and a balcony with a great view. Eva was very sweet and attentive. The location is perfect being just at the end of the harbor so it’s easy to walk to all the great sights but not right in the middle of the noisy parts. Breakfast was good. The only bad thing was parking. GPS navigation sent us to dead end streets. Eva had emailed me instructions on where to park but my cell phone died so were using my husbands. We called and she recommended one spot but the lot was full so we ended up parking at another spot which was a 10 minute walk away. Not a big deal but hard to do lugging our luggage.

This is a good location to be in for the historic district. And the inn is quiet which was great. Also they included a delicious breakfast and the service was very good. However, our room was crazy small and the sheets on the bed were like newspaper. The air conditioning worked well so that was helpful. But the mattress was not good and they really should use better/softer bedding. The bathroom was quite nice and I liked their shampoos and soaps. But there was a bad smell in the room — not sure what it was. I would not stay here again but I also did not like the historic district as it is full of tourists and tourist restaurants with terrible and expensive food. (The breakfast at hotel was excellent)

Very cool hotel with amazing staff. Very clean.

Highly recommended!!! My family and I stayed here one night, en route to our destination. The staff is amazing! Very helpful! Alecia greeted us upon arrival - super friendly, engaging, and welcoming. Eva, was very accommodating in helping us with our luggage, taxi. Thank you Eva for your warm welcoming hospitality!The hotel is very nice and clean. In an area where you can walk to everything! Parking is an issue, especially with our late arrival. Would definitely stay here again!

Very nice and friendly staff. accomodations were great!

Perfect. We loved everything including the gorgeous, large room, the helpful, kind staff, and the incredible breakfast. Will definitely stay here again!

We had a wonderful stay. Alicia and Eva and the entire staff went above and beyond to look after us. Thank you!

Amazing manager, incredible location, beautiful building and room with all necessary amenities and more

Huge room, very comfortable and clean. Fantastic location, views, lots of dining options. Delicious breakfast. Eva is very friendly and welcoming, she cannot do enough for you. We had an issue with a cancelled tour and she was very helpful in organising another one for us. She turned a disappointing day into a good one. Thoroughly recommend staying here.

Alcanea Boutique Hotel was amazing! Our room was so spacious and nice and the hotel lobby is so beautiful. Loved the welcome drink upon arrival too! Such a nice touch. My husband and I stayed here with our 2 boys 9 and 13 and they loved this hotel also.

A 500 year old building does have its limits but the Alcanea is well worth the effort. The staff went above and beyond to make us comfortable. The breakfast was tasty and served with a smile. The bed was comfortable and the room was quiet. The only minor complaint is the hot water was very patchy and the stairs are very steep. That isn’t surprising with the age of the building. A perfect place from which to explore Chania.

This hotel is in one of the most historic buildings in Chania and in perhaps the best location in Chania opposite the lighthouse on the old harbour. It feels like you are stepping back in time but the excellent service from the hotel team is very much 21st century.

This hotel is in one of the most historic buildings in Chania and in perhaps the best location in Chania opposite the lighthouse on the old harbour. It feels like you are stepping back in time but the excellent service from the hotel team is very much 21st century.

The staff are very helpful. The location of the hotel is perfect. All in all a great experience.

We loved this hotel. Our room was large and spacious and had a little balcony with an amazing view overlooking the port area. The included breakfast was so good, and offered many options. Also the fact that the building is over 500 years old makes it very unique.

Wonderful views and great location. Good breakfast and very helpful receptionist. Room was huge, which was great.

A fantastic building in a fantastic location. Expertly restored, great amenities. We stayed on the top floor - the view of the Venetian Harbor from the balcony Is very hard to beat anywhere in the world for this price. Breakfasts are sumptuous. Aliki and Eva answered promptly all of our questions and we had a lot. Don’t worry that you can’t drive up to the hotel door: we rented a car and were always able to find a parking spot nearby.

Wonderful location, great service, very helpful. Eva was fantastic with everything we needed

We stayed in room VI, upstairs. Several flights (so take note if thats not for you), but absolutely worth it. The room was spacious, bright, and has a nice bathroom (except...if you are tall you will need to sit sideways on the toilet). Eva checked us in and took care of us. She couldn't have been nicer or more helful. Also, the breakfast was lovely, outside in their courtyard-like area facing the water.

Property was fine except could hear people walking up stairs and floor above us.

Beautiful old solid high ceilings heritage listed Hotel ..... with fully updated and very comfortable rooms. Located overlooking Old Port Chania ....great views ! Restaurant attached ... suggest try all the traditional Greek choices ! But the best is your lovely hosts .... so friendly and helpful .... with huge smiles 😊 Greg Middleton

Old beautifully renovated building, nice surrounding view, extremely friendly stuff and diverse abundant breakfast by the sea in the middle of old town.

A beautiful place with excellent view in the Old Port of Chania.