The hotel was very clean and I like free drink and comfortable bed. Thanks.

Clean, welcoming hotel with tidy rooms, friendly staff

The Ibis hotel is welcoming, clean, and convenient. The staff are helpful and effective, the rooms clean and comfortable. Parking is easy.

My friend and I have had two nights in this clean comfortable hotel. The staff are friendly and efficient. The parking is convenient and right next to the hotel. The rooms are compact but clean and convenient.

Good stay for the value, staff pleasant and helpful

Ok

This booking was made for a business stay by the company for a colleague. On arrival our employee was refused entry by a gent on reception because he did not have the card the booking was made with. We have booked rooms on many occasions and never had this issue, I believe the policy is to supply a card for anyone staying in the room. The guy on reception then told our employee "just forget it your room is cancelled". we had to book into the Premier Inn

The hotel is very welcoming, the staff really helpful and friendly, the parking is easy and near the hotel, the room is clean and comfortable if a little small. The hotel is good value for money.

Perfect working stay. Very clean and comfortable. Really good shower and very good breakfast. Will return.

Value for money

The location is good for business stay on the A6/A46 going from Leicester to Nottingham. It will avoid the morning rush hour traffic for you and getting on the motorway won't be a problem (if required). The room has basic facilities, but is nice and clean. You get what you pay for really. There is an ASDA mini store across the road at the Shell Garage, Coffee and Tea is available near the reception. Staff are helpful. Hence my 5 star rating

Great hotel, great staff and service! Seriously comfy beds, clean room and bathroom, great power shower and great EV charging set-up. But I would give the breakfast a miss

We only stayed for one night as we were flying early the next morning. Beds were comfy, TV was nice and big. Only gripe is there is no drink making facilities in the room, free coffee and tea is available near reception, just be nice to have the ability to make a drink in your room. As the hotel is called ibis budget, it's not going to be a premier in or holiday express, for the price we payed, we can't complain

Dear Manager, I hope this email finds you well. I am writing to express my disappointment with the recent experience my girlfriend and I had at your Ibis Budget Hotel in Leicester. During our stay, we encountered multiple issues that made our stay uncomfortable. Firstly, upon settling into our room, we discovered the presence of five large mosquitoes, which disrupted our sleep and caused considerable discomfort. Subsequently, when we requested a room change, we were provided with a new room, only to find a spider in the new accommodation. Unfortunately, this situation was distressing for my girlfriend, and we felt compelled to leave the hotel without staying the night. I understand that unforeseen circumstances can arise, but encountering insects in both rooms was unacceptable and significantly impacted our experience at your hotel. As a result, I kindly request a refund for the night we were unable to stay due to these circumstances. I appreciate your attention to this matter and look forward to resolving this issue promptly. Thank you for your understanding. Warm regards, [Your Name]

We used the hotel for somewhere to stay between 3 days at the download festival and the staff were very accommodating and friendly despite how tired and muddy we were. We had a slight issue with our booking and we have never seen more friendly or understanding staff at a hotel. They sorted the issue out fast and the stay was great.

Checking in easy very friendly staff could not do enough for us we arrived very tired after moving out of our home and on the way relocating to Lincolnshire from Leicestershire . The one night stay at this lovely hotel gave us the chance to rest and relax thank you

great stay

Good service

It was ok should be free parking not satisfied

I would have given 5stars but at the moment there was no breakfast as the bar was being refurbished .

The hotel was fine but very disappointed that there were no breakfast facilities due to refurbishment of kitchen.which we didn’t realise until after we booked.Not made clear on the website. We then had to go to a Premier Inn for breakfast before driving home. If I had realised I would have gone elsewhere.

I was a bit worried after reading some of the reviews, the staff were very friendly and welcoming, it was spotlessly clean but oh my the bed was indeed awful and that would be my only complaint about the stay. It was nice to have a window in the room which could open and it was very quiet

Good, quite & clean

Good

Charged for parking

I will never stop here again. Parking fee (£3.00) is hidden in the small print of listing. You can only get a tea or coffee from reception area (no facilities in room). Bed was like sleeping on a plank and the pillows looked large but were filled with hollofibre and crushed down to around 15mm thick when you put your head on them so if you sleep on your side, you end up with a stiff neck. Room has ensuite but no hairdryer for when you get out of the shower.

For budget it is okay but uncomfortable pillows and no mirrors near power points. Good if you want very basic. Staff were lovely though

Cheap and cheerful with no issues apart from a vey hard uncomfortable bed.

Average good

The rooms are too small for 2 occupants, was made to pay a parking fee upon arrival which l think should be included on the booking fee, however they are quite clean and the staff

Reosnable, clean & nice staff

It was ok. No kettle in the room so had to go to communal area to make hot drink. No normal coffee available, only decaf. Bed mattress not very comfortable. Didn't know we had to pay for parking until after we had booked.