It’s nice view a huge man made lake and ocean - But rooms A/C did not cool place down so we had to pay additional charge to move to hotel with A/C while still facing the heat in doors

The apartment had not been cleaned well - spiderwebs, spiders, ants, dirty toilets and sinks, dust under beds. The pots were all stained from overuse and needed replaced. There were also many stains on the furniture. We were not comfortable during our stay. We came on this trip to show our family Panama and this was not a good presentation. We would not stay again.

The apartment had not been cleaned well - spiderwebs, spiders, ants, dirty toilets and sinks, dust under beds. The pots were all stained from overuse and needed replaced. There were also many stains on the furniture. We were not comfortable during our stay. We came on this trip to show our family Panama and this was not a good presentation. We would not stay again.

The resort is not great on entertainment which is a shame. The personnel on the pther hand is very kind and responsive. We were unlucky that there was a political event in the resprt the night we arrived which meant tired staff (not their fault) poor quality of food and a bad experience overall. The hotel should do more planning and could have made up gor the bad experience thru other means the staff did apologize and made the best of our stay tho and on day 2 food and the hotel in general was back to expected standards. The hotel management could have offered something in exchange for a bad first day though which is why this is getting a poor rating.. staff wise and in other aspects without the bad day this wouls have gotten 4 points except inentertainment.. great place if you are taking kids though. Quite boring if you are after party and entertainment

this place is terrible! The customer service was the worst I have ever experienced. Took two hours to check in because the lady who handles that took Friday off so noone else knew what to do. They finally figured it out and gave me a set of keys pointed at a building and said its over there. Didnt walk me to the room or anything. Well, the key wouldnt okem the doors they said it would so I went all the way back to reception and they said oh well I guess its that building then and pointed to another and sent me on my way. Also, I sing the rental apps are a total RIP off. I paid $160 a night for just the room no meals or drinks and found the same thing on google on e theres for $75. DONT STAY AT THIS PLACE!!!!

this place is terrible! The customer service was the worst I have ever experienced. Took two hours to check in because the lady who handles that took Friday off so noone else knew what to do. They finally figured it out and gave me a set of keys pointed at a building and said it's over there. Didnt walk me to the room or anything. Well, the key wouldnt okem the doors they said it would so I went all the way back to reception and they said oh well I guess it's that building then and pointed to another and sent me on my way. Also, I sing the rental apps are a total RIP off. I paid $160 a night for just the room no meals or drinks and found the same thing on google on e theres for $75. DONT STAY AT THIS PLACE!!!!

It was a roomy, one-bedroom apartment in good condition and with all the amenities you would need for a quick trip (stove, sink, fridge, microwave, bbq grill). Nonetheless, be aware that I had some serious issues with my check-in. The staff claimed my reservation had been cancelled due to issues with my credit card, despute the fact that I had been charged upon reserving. They also claimed to have called me but couldn’t locate me, but I never received such a call. The apartment I got was not the one I was suposed to stay in, and it was available only due to issues with the main door (the lock apparently jams occasionally). The hotel was fully booked due to a big cycling event that started/finished in the hotel grounds that weekend (in which I actually took part) and I was expressly told that if the door didn’t open they could not offer any other solution for me. That was very infuriating and although my stay ended up being quite positive and I am satisfied with the apartment itself, I would think twice before booking with Playa Blanca Vacations again, as I was faced with the choice of calling friends to see if I could crash in their room or otherwise spend the night before the bike race sleeping in my car, despite having already paid for a night at an apartment.

It was a roomy, one-bedroom apartment in good condition and with all the amenities you would need for a quick trip (stove, sink, fridge, microwave, bbq grill).Nonetheless, be aware that I had some serious issues with my check-in. The staff claimed my reservation had been cancelled due to issues with my credit card, despute the fact that I had been charged upon reserving. They also claimed to have called me but couldn’t locate me, but I never received such a call. The apartment I got was not the one I was suposed to stay in, and it was available only due to issues with the main door (the lock apparently jams occasionally). The hotel was fully booked due to a big cycling event that started/finished in the hotel grounds that weekend (in which I actually took part) and I was expressly told that if the door didn’t open they could not offer any other solution for me. That was very infuriating and although my stay ended up being quite positive and I am satisfied with the apartment itself, I would think twice before booking with Playa Blanca Vacations again, as I was faced with the choice of calling friends to see if I could crash in their room or otherwise spend the night before the bike race sleeping in my car, despite having already paid for a night at an apartment.