Property offered “free” shuttle from the airport but stated it was “extra charge” of 600 pesos because it was after 4pm. Asked for a pillow, was told it was “extra charge.” There was a dirty towel hanging inside the closet when we arrived. The ceiling near the door had some weird, mystery stains that did not look like water damage or stains. The faucet and showerhead was rusted. The water pressure was so low that i had to crouch down to reach the faucet and wash off shampoo from my hair. The breakfast was lacking and I had a dead insect, a mosquito in the middle of my breakfast plate. The staff was not approachable especially when we were ordering from their restaurant. We were not given utensils nor served water. We had to discover on our own that we had to get it ourselves. We were “upgraded” to the family room so that we can have 2 twin beds and the beds looked like kids beds. We were not offered a room refresh nor our room cleaned during our 4 day/3night stay. I do not recommend anyone stay at this hotel.

We enjoyed the stay very much.

Service was great! Nice room with a super bed :)

The room was very spacious and ideal for the family.

24hours water dispenser not available on site, slippery floor within the parameter of the pool….rubbersheet beside the pool must be in place

Staff is super super helpful, and friendly. The pool is a great way to spend a morning. Tricycle always ready to go. If you have a problem with the room they can switch you to another as long as it's reasonable. Robinson Mall or sm mall is 8mins and bay walk is about the same distance. Recommend going to karo restaurant for garlic mussels and rice super yummy. Anyways, would stay again.

WiFi connection not always good most of the time when online we lost connection many times definitely need approvement for tourists who rely on online service!!

Need improvement