Global Luxury Suites at Mountain View
Appartamento in Los Altos, CA
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Ottimo per gli animali domesticiPorta tutti i tuoi amici e familiari, anche quelli pelosi
Valore di fascia altaIl prezzo di questa proprietà è più alto della media della zona
A proposito di questa casa vacanza
Global Luxury Suites at Mountain View
Non ti mancherà niente qui e potrai sentirti proprio a casa tua. Perché? Ad esempio perché potrai approfittare di servizi e comfort come un frigorifero con congelatore, un forno, un piano cottura e una lavastoviglie. Vuoi iniziare a sognare la tua vacanza prima di arrivare? Ecco alcuni servizi che troverai a tua disposizione: set di cortesia firmati, biancheria da letto di alta qualità, un congelatore e asciugamani.
Servizi
Piscina
Aria condizionata
Animali domestici ammessi
Cucina o angolo cottura
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
Lavastoviglie
Idromassaggio o spa
TV
Giardino
Mappa di Los Altos, CA
Attrazioni nelle vicinanze
Camere disponibili
Luxury Apartment, 1 Bedroom
1 Letto queen size • 1 Sofà • 65 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Luxury Apartment, 2 Bedrooms
2 Letto queen size • 1 Sofà • 102 m²
Può ospitare 5
+
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Deluxe Apartment, 1 Bedroom
1 Letto queen size • 1 Sofà • 69 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
€€€€
Recensioni
5.0
We always stay here when in the area. Our only irritant was the latch app key system, always a pain, but once we got in we enjoyed it.
10.0
No spices. Limited cookware
3.0
The apartment is well sized, clean and comfortable and is well located in the centre of Silicon Valley. Unfortunately the apartment fronts onto the El Camino highway and is therefore really noisy between 7am and midnight. Fortunately it quietens down overnight so sleep is possible. In the evenings though it is difficult to hear the TV over the traffic noise.
Initial access is difficult as there are two garages and 6 different lifts each access a limited number of apartments - the lifts don't indicate which apartments they service, so if you are unlucky you may have to go up and down 6 lifts before you find the right one. You also need to download an access app to secure entry, so if boy have arrived from overseas and you don't have cell coverage then you are in trouble. It took us two hours to gain access to the apartment and that was only via the assistance of some residents.
There is secure underground garage parking which is great but access requires you to get out of the car use your app to access the control pad to then open the gate, regrettably by the time you get back to your car the gates have already started to close again - sometimes you can get in other times you have to repeat the process - if there are two of you then you can use your passenger to trigger the gate whilst you then drive through.
10.0
Cleaness!!
4.0
The property requires two apps to enter: the latch app and another one developed by the property. The instruction and code for the latch app never arrived - even after we contacted the property. My apartment uses latch and I have no issue receiving any related info except for this property. For the other app, there was always a "cannot connect to server" error message, preventing us to do anything. We ended up booking another hotel and since this payment was not refundable we basically wasted a few hundred dollars. Communication is way faster if you let Expedia customer service contact the property for you - we told the property about the check-in issue in the morning and there was no response until we contacted Expedia.
10.0
We enjoyed this trip at this apartment.
6.0
Clean and good location but no actual person to check in and the app that was provided few hours before your check in time was unreliable at times which was bit frustrating. Could not request extra towels since they did not have anyone on site.
2.0
Getting into the property was a nightmare. The Latch smartphone locks didn't work. Their system was down the first night and I waited 30 minutes for someone to call me back and manually enter me into the system. The elevators require the Latch app to work and the app requires wifi. Wifi doesn't work in parking garages, so I struggled the first 2 days with getting the elevators to work. Not worth the trouble.
10.0
I liked that it had washer and dryer in room.the room was very nice.
1.0
Room was ok. No onsite staff. All interaction was via phone or email. Communication was awful. Reply took hours. All communication took multiple contacts, never got the same answer, no one cared. Road noise was so excessive. Beds were crap. Electronic lock system never worked the first time and was excessively cumbersome. Minimal kitchen plates, cups. No supplies. Would not go back.
2.0
Agency didn’t work appropriately, they just didn’t give keys
1.0
Very noisy location, heavybtrafficvfromnEl Camino Real. Very cumbersome use of Latch app. Early check in did not work; cystomer support nit able to solve issues. Waited three and half hours to get access.
Clean apartment and comfortable beds.
2.0
One of the worst experiences but no one to blame because everything is done through two poorly set up apps. When we had stayed here a few years ago, it was not that simple, either, but at least there was a key waiting for us to enter the room once we figured out how to park the car in the garage. We were pleased with our stay and the amenities and the double suite we booked. It was like living in an apartment. The full-size kitchen was convenient, and it felt like we were staying in a home vs a hotel.
Unfortunately, I cannot review our current stay because we could not figure out how to even get through the gate to park the car. We could see our parking spot, but we had no idea how to get through the gate. The internet was a Catch 22 as we could not access the instructions without walking out of the garage, yet we needed the internet connection to attempt to open the gate using their new latch system. It was a comedy of errors!
Additionally, we did not know that picking up a key was no longer required. They should update this information and not send it as an attachment via email. We assumed the entire time that we would be picking up a key once we figured out the gate.
Nobody picked up the so-called 24-hour help line. By this time, it was close to midnight. Exhausted to the bone, we left and went to another hotel. Global refuses to refund us for this farce!
1.0
The communication and management were terrible. I was locked out 9pm in the night and no one is in front desk. I couldn't get into the property. I called service hotline, was told someone is coming to help me, nobody showed up. I was stay outside of the hotel for one and half hour. It was cold and horrible experience.service needs some serious improvement.
2.0
The communication and management were terrible. I was locked out 9pm in the night and no one is in front desk. I couldn't get into the property. I called service hotline, was told someone is coming to help me, nobody showed up. I was stay outside of the hotel for one and half hour. It was cold and horrible experience.
service needs some serious improvement.
2.0
Excellent place. Convenient location. Will used again.Mattress little bit too hard for my likeness. Overall, highly recommended
4.0
Excellent place. Convenient location. Will used again.
Mattress little bit too hard for my likeness. Overall, highly recommended
10.0
Well maintained, clean and a good location
5.0
The unit was very nice! It was extremely well-stocked with essentials, the decor/design was modern, and there was so much space. The check-in process was a little convoluted, but nothing too major. Included, secure parking was such a great bonus too!
10.0
The entire property was great. High end, luxury apartment, well outfitted and nicely decorated. Great location near restaurants and shopping.
Check-in procedure was difficult. Had to find an unlit box on the back wall of a dark garage. PAINT THE BOX OR LIGHT THE BOX!!!
5.0
The entire property was great. High end, luxury apartment, well outfitted and nicely decorated. Great location near restaurants and shopping. Check-in procedure was difficult. Had to find an unlit box on the back wall of a dark garage. PAINT THE BOX OR LIGHT THE BOX!!!
4.0
Building is on a very busy street but our unit was in the back so we had no noise issues. There is a mall across the street and several restaurants nearby. The unit was small but comfortable and far nicer than staying at a hotel. The pool heater was not working for our entire stay so we were not able to use the pool.
4.0
Building is on a very busy street but our unit was in the back so we had no noise issues. There is a mall across the street and several restaurants nearby. The unit was small but comfortable and far nicer than staying at a hotel. The pool heater was not working for our entire stay so we were not able to use the pool.
4.0
The space is good. Nice size kitchen, bathroom, walk in closet and storage cabinets. There are only enough plate ware and towels provided for 2 people. Bring extra. The mattress needs to be replaced. It sinks in, and there is not much support. The sheets are losing their elasticity. Not enough warm covers are provided for the kids to sleep on the sofa bed. That mattress needs replacing too. The shower walls still had hair from a previous person. The TV in the bedroom has a blown out speaker so the sound is muffled. The apartment served its purpose, but it needs some extra stuff.
5.0
Good location, great amenities large rooms, internet good great bathroom and washer dryer
5.0
Good location, great amenities large rooms, internet good great bathroom and washer dryer
4.0
Everything about the place were great except the bed in the master bedroom. It was way to soft and makes a lot of noise every time you turn or get on and off the bed.
2.0
Everything about the place were great except the bed in the master bedroom. It was way to soft and makes a lot of noise every time you turn or get on and off the bed.
4.0
Nice fully equipped new apartment. Much better option than a hotel during this pandemic. More cost effective for multiple people. Close to everything in the way of take out and groceries.
4.0
Nice fully equipped new apartment. Much better option than a hotel during this pandemic. More cost effective for multiple people. Close to everything in the way of take out and groceries.
5.0
Awesome place and equipment for this accommodation. Super recommend to stay here. it’s good for family and business trip.
4.0
Check in was bit of a hassle....so much to do, compared to hotel. ie. the rental agreement, and they said i needed to get them my vehicle info. for parking but the lady said, "I am not going to be at that property this weekend". Having to move your car to
"the street" which has no parking along that stretch, only because the key must be left
in the apartment and not in the lock box where you get it initially. This could all be easier and less confusing, but whatever. the place was clean and nice. I was however disappointed that the instructions said to "leave the place how you found it", yet they charge $125 for cleaning! I missed that little print, when viewing the listing! So instead of paying $240 plus tax, etc., I was charged $420. Quite a bit for just 2 nights, for my budget. But the Bay Area is over-priced across the board!!!, thanks to the tech monopolies that have destroyed our home town.
2.0
Check in was bit of a hassle....so much to do, compared to hotel. ie. the rental agreement, and they said i needed to get them my vehicle info. for parking but the lady said, "I am not going to be at that property this weekend". Having to move your car to "the street" which has no parking along that stretch, only because the key must be left in the apartment and not in the lock box where you get it initially. This could all be easier and less confusing, but whatever. the place was clean and nice. I was however disappointed that the instructions said to "leave the place how you found it", yet they charge $125 for cleaning! I missed that little print, when viewing the listing! So instead of paying $240 plus tax, etc., I was charged $420. Quite a bit for just 2 nights, for my budget. But the Bay Area is over-priced across the board!!!, thanks to the tech monopolies that have destroyed our home town.
5.0
Nice and clean. Comfortable. Would recommend especially if staying for a few days and you want a more home feel. Wouldn't recommend if you are looking for a hotel experience and the services that come with that.
2.0
The property is in a good location, very close to dining and shopping options. The apartment itself was great, light, airy, very clean, and had everything I needed.
The checkin procedure however was horrible. The lockbox didn't work because it was jammed. After spending an hour on the phone with someone (after an 11 hour flight) explaining to them that the lockbox couldn't be opened, they finally agreed to send someone to help me. 2 hours of waiting in the parking garage and someone came to help me.
Overall I had a nice stay but the checkin procedure definitely needs to be improved!
2.0
Hard to find door key, when check in.
When check out, have to return and left the key insude of room, then how can I use elavator?
By walk ....
1.0
Clean spacious apartment , my unit located literally next to major road so very noisy couldn’t sleep all night , abysmal poor customer service , extremely rude and unhelpful, didn’t have a parking spot although was allotted one , had to spend 30 min every night looking for street parking , spent a lot of time holding for customer service who basically said “ we will notify the appropriate department in the morning “ , property in California, customer service in Boston so if you have any issues good luck you are on your own . By day 4 they stopped calling back ,
1.0
Clean spacious apartment , my unit located literally next to major road so very noisy couldn’t sleep all night , abysmal poor customer service , extremely rude and unhelpful, didn’t have a parking spot although was allotted one , had to spend 30 min every night looking for street parking , spent a lot of time holding for customer service who basically said “ we will notify the appropriate department in the morning “ , property in California, customer service in Boston so if you have any issues good luck you are on your own . By day 4 they stopped calling back ,
5.0
Loved the large space and full equipped kitchen very large bedrooms and bathrooms carpark in Everest basement fantastic location everything you need close by and 10 mins to highway
4.0
Great spacious exec rental. Convenient location very clean
Domande frequenti
Quanto costa questo appartamento rispetto ad altri a Los Altos?
Il prezzo medio per un affitto a Los Altos è 172 € per notte. Questo affitto è 151 € sopra la media.
Il parcheggio è incluso in questo appartamento?
Sì, il parcheggio è elencato come un servizio per Global Luxury Suites at Mountain View. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo appartamento?
Sì, presso Global Luxury Suites at Mountain View è disponibile una piscina. Buona nuotata!
Global Luxury Suites at Mountain View accetta animali domestici?
Sì! Questo appartamento accetta animali domestici. Per ulteriori informazioni, si consiglia di contattare il fornitore di prenotazione in merito alle politiche sugli animali.
Quali servizi sono disponibili presso Global Luxury Suites at Mountain View?
Abbiamo trovato 12 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, animali domestici ammessi, cucina o angolo cottura e internet/wi-fi.