Excellent location, facilities and service. Will be staying here again if I ever come back to Niseko. Was a wonderful hotel, with a beautiful view from my room.

The staff was extremely nice, the facilities were very clean, and it was a 5 minute walk from grand Hirafu

Friendly staff, impeccable standard of cleanliness.

Best spot ever!

We loved the Japanese hospitality! The folks that work there are awesome! The property was well thought out with ski storage and drying room, even a wax room! The onsen and laundry were nice surprises. Breakfast was delicious with lots of variety each day. We loved the toilet slippers and bidet. The beds and duvet were super comfortable! We felt like rockstars getting a lift to the hill everyday even though Grand Hirafu gondola is only a 5 minute walk. The hotel location is great! Thank you Hakuunso for making our vacation unforgettable! Betty, John, and Jackson

Highly Recommend Niseko Hakuunso. The staff are wonderful, friendly and really helpful. The property is clean, good sized rooms, has a calm quiet , relaxing atmosphere with awesome views from the dining area. It's perfectly located to the ski condola 250 m away although they provide a great shuttle service to save you walking each morning. 1 mins walk to the hire shops and 5 mins to the main street with restaurants. You couldn't get a more perfect location for such a reasonable price. Breakfast was great too that is provided. We will definitely be back here again

The Niseko Hakuunso was a very nice and quiet spot in a fun and lively area. It was a quick walk to everything we needed such as ski rentals, the gondola and food. We were very happy with our stay and accomodations and would love to come back.

Excellent trip to Niseko with great snow and a beautiful place to stay! Staff was super friendly (picked us up at the welcome center and let us check in early), breakfast was delicious, and the location was perfect! It was a perfect mix of east meets west — friendly to westerners but more traditional compared to other options in Niseko.

Great Authentic Japanese hotel....great rooms with size...facilities spotless.. Staff so friendly and helpful. Masahiro was fantastic!

Unbelievable hotel and staff; amazing stay!!!

This is a little undiscovered gem in Hirafu. Family hotel that first opened in 1960 and still run by the family. They were wonderful, so helpful with recommendations for local restaurants and events. Shuttle from hirafu welcome centre and up to the gondola in the morning for skiing. The onsen was beautiful and I was the only one in there on the 2 occasions I went. It’s very central 5/10 mins walk to town and up to the lifts/welcome centre. Thank you to all the staff at Niseko Akuunso!

Great ski storage, easy access to the mountain. Helpful staff.

Fantastic stay at Hakuunso. Great staff and nice rooms with a great location to the Gondola. Facilities all top notch, had amazing snow also.

I enjoyed my stay at this hotel. Its location was convenient as we were only a few minutes away from Rhythm, which is where we rented our gear and the lift to access the slopes. I'd also like to recognize the staff for their assistance. They were very helpful when making accommodations and very kind. We had to leave early in the morning before their breakfast buffet opened and the staff had come in early to pack us breakfast. I highly recommend this place.

Location is really great, few minutes walking distance to dining place and equipment rental shop as well as the ski area. And the staffs are very friendly and helpful.

Clean rooms, great location close to the slopes with on-site onsen.

- Good location ( less than 5 mins walk from hotel to gondola. 3 mins walk to the Main Street) - hotel provide shuttle to gondola and welcome center every 15 mins from 8-10am. - room size OK. New and clean - breakfast is good. A bit different food everyday. - lobby is beautiful and resting area with good view

Quiet, clean and the staffs was most helpful and courteous to me and my guest.

For the price, relative to other places in Niseko, this Hakuunso is a great value. You can walk to and from the gondola in 5 minutes. It is not a 5-star hotel, so don't expect similar amenities and service, but the on-site small onsen was a pleasant surprise. A centrally located, gas-fireplace would really add to the ambiance.

Wonderful family run hotel. Excellent location. Breakfast was great.

Staff are friendly, room is clean and the breakfast is delicious

The rooms had modern finishes and were very well kept. The location of the hotel was fantastic. The hotel was a slightly up hill walk to the Grand Hirafu Welcome center and a shuttle was available every morning. The hotel was also a 5-10 min walk from all the restaurants and bars located in the Grand Hirafu area. The staff was extremely accommodating and went above and beyond to help with the Ta-Q-Bin shipping service. I highly recommend this property and would definitely stay here again.

We love Hakuunso because it is very clean, very peaceful and simple. The staff were all very accommodating and friendly. All the rooms were just located in the ground floor so it is very accessible. There’s free coffee, tea and water and self-service laundry. The location is close to convenience stores, restaurants and ski shops. We had a very relaxing stay. We will definitely stay here again.

Large room, beautiful view of Mount Yotei, very friendly and supportive staff, very convenient shuttle to the slopes - we were very happy with our stay!

Loved the location. Their breakfast was a nice surprise. The staff was very friendly and attentive. Will definitely consider staying here again

Awesome place for a ski trip to Niseko. The location is excellent, just a few blocks from the Hirafu base and close to the action in Hirafu Center. The hotel is immaculate and the rooms and excellent. Breakfast is wonderful and the staff are amazing. Would stay there again in a minute!

We had a wonderful stay. The property is very pretty and the room is very spacious. Enjoy the breakfast and afternoon snacks. Staff are helpful and friendly. Location is perfect.

This property was very relaxing. Simple rooms but everything you’d need. Amenities charmingly Japanese but they knew their western market well. Breakfast options were plentiful and good; tea was a nice treat. Post dinner dessert was very hard to resist. Staff were just lovely.

This property was very relaxing. Simple rooms but everything you’d need. Amenities charmingly Japanese but they knew their western market well. Breakfast options were plentiful and good; tea was a nice treat. Post dinner dessert was very hard to resist. Staff were just lovely.

The hotel emailed me and asked whether I will need a ride from the Hirafu Welcome Center to the hotel. Our bus was supposed to arrive at 10 PM and I was happy to have arranged for this ride because I was traveling with a snowboard with very little knowledge of the local area. The bus arrived earlier than expected, at 932 PM. While everyone else on the bus waited for their rides in the freezing weather, our ride was there with the engine running. He welcomed us into a beautiful space with a high ceiling. They had thought of everything, the shoe closets, a "drying room" for our jackets and a board locker with a key. They had offered us slippers and a traditional robe to lounge in. The floor was so clean and gleaming--definitely cleaner than my house. The room had one bed and when I said there was a mistake, the gentlemen immediately went to work and converted the bed to two beds. The toilet was one of those complicated devices that had more buttons than a Texas Instrument. It always offered a warm seat in the middle of the night and squirted warm water after defecation. I had no idea I needed this luxurious toilet in my life until now. The floor was heated and the temperature inside the hotel was always perfect. Its free breakfast...wow. It had grilled fish, two types of soup, pastries, eggs, pork and so many other options, healthy options. Everything tasted fresh and so delicious. I will go back there just to eat the breakfast, with a grand view of Mount Yotei. In the morning.

A five star lodge with a 3 start price tag.

Hotel is new and clean. Big rooms. 3 mins walk to gondola base. Hotel staffs are polite and nice. They offered to pick up and send you to the welcome centre during check in and out, strongly recommend this hotel!