Thoroughly unique, very pleasant experience. Beautifully presented with high quality decor, comfortable bed and a superb, modern en-suite. We wondered what the Continental Breakfast would offer and it was very, very good. Not just a bowl of cereal. Lots of choice including fresh fruit, yoghurts, croissants and a charcuterie board of meats and cheeses. The entry system into the building works well and is easily accessed and means that you can let yourself in at any time after 3pm without having to fix a time with the staff. We met our host at breakfast and she was friendly, courteous and very accommodating. We would certainly consider staying again and recommend it to others.

The hotel was generally dirty. The stair carpet was stained and grubby. Our bedroom was tiny and carpet covered in stains. The bathroom was very small so was the shower and shower also needed a good clean as there was black mould or hair in the shower tray.

Budget accommodation but at 4* price, (£145/night inc continental breakfast but no on-site parking.) Property location very good, close to quay, food outlets and shopping. But very quiet at night which is important. Check in by codes sent by email caught me out as I'd never heard of this method. So unpersonal - expected someone to be there during check-in time 3-5pm. Had been allocated room 8 with a partial sea view. Given the disabled room 1, with absolutely no view. People just outside room window during the day. A great let down. Considering the price had expected luxury accommodation that matched the on-line pictures. It didn't. Little things that could easily be put right - nowhere in the bathroom (wetroom) to put anything. Two people, only 1 easy chair - (can't see TV from bed.) Ran out of marmalade. BUT fridge in room was excellent. Could do better.

Lovely B&B in ideal position. Rooms were clean and nicely decorated. Alexandra was very friendly and helpful.

Had a great stay

Great central location. Cute little room, not a great view but only negative. Will be back

Helpful, when I locked myself out & in providing oat milk alternative for breakfast, and friendly. Nice public area to sit at reception. Location could not be more central.

Our brief stay at “The Quay” was amazing. Last minute booking for two adults, only one room available (room 6) which was on the top floor equipped with full size well made wooden bunk beds. What a giggle I had climbing up on the top bunk! The room was well equipped with an en suite shower room, tea and coffee making facilities including a good selection of teas, coffees and even hot chocolate. Completely biscuits too! The room had a large tv, hair dryer, hand and body towels, shower gels, shampoo/comditioner etc etc. in the morning, the continental breakfast was great with a good selection of cereals, toast, fresh fruit, meats & cheeses etc. The accommodation is ideally situated on the quayside literally moments from town with a large long and short stay car park directly opposite (£8.50 for 24hrs in the long stay when we visited). This accommodation offers exceptional value for money, self check in and a wonderful host at breakfast, right in the heart of Wells-next-the-sea We will definitely be back.