It was fine

Perfect

Perfect😉

Charging RM40 for cleaning fees whereas the place is not clean at all. There are hair on the drain, the toilet bowl cover is dusty and there are roaches running around kitchen area. WiFi is not working at all. Complaint to the PIC and no response from her.

Charging RM40 for cleaning fees whereas the place is not clean at all. There are hair on the drain, the toilet bowl cover is dusty and there are roaches running around kitchen area. WiFi is not working at all. Complaint to the PIC and no response from her.

- during check in need to standy by minimum rm 200 for the deposit and rm 30 for cleaning fee- already informed the staff that we need the towel. He mentioned that he will provide the towel and is still in the laundry. Waited till check out didn’t received any towel - springy bed, kinda hurt my back - need to buy own soap since they only provide shampoo, toothbrush and toothpaste- informed staff to checkout early but they just ignore and need to come back just to check out and get your deposit back- overall 3/5 since i just like the swimming pool and the view from the room.

- during check in need to standy by minimum rm 200 for the deposit and rm 30 for cleaning fee- already informed the staff that we need the towel. He mentioned that he will provide the towel and is still in the laundry. Waited till check out didn’t received any towel - springy bed, kinda hurt my back - need to buy own soap since they only provide shampoo, toothbrush and toothpaste- informed staff to checkout early but they just ignore and need to come back just to check out and get your deposit back- overall 3/5 since i just like the swimming pool and the view from the room.

- during check in need to standy by minimum rm 200 for the deposit and rm 30 for cleaning fee - already informed the staff that we need the towel. He mentioned that he will provide the towel and is still in the laundry. Waited till check out didn’t received any towel - springy bed, kinda hurt my back - need to buy own soap since they only provide shampoo, toothbrush and toothpaste - informed staff to checkout early but they just ignore and need to come back just to check out and get your deposit back - overall 3/5 since i just like the swimming pool and the view from the room.

Overall average feeling. Kitchen sink was not even cleaned. Overall cleanliness is poor.

Not recommend to stay here ! No Free parking but it mentioned have free parking ! Extra charges for cleaning fee once check in ~ Did not mention cleary while booking! Have to read well the policy before you make booking. Dirty in room, air- con will off itself ! Bad felt.

Not recommend to stay here ! No Free parking but it mentioned have free parking ! Extra charges for cleaning fee once check in ~ Did not mention cleary while booking! Have to read well the policy before you make booking. Dirty in room, air- con will off itself ! Bad felt.

Good

Nice place to stay and have a view of menara Kuala Lumpur

good

Nice suite overall. Mattress was a bit springy for me but my other guest liked it. Clean hotel but some ant type bugs crawling around food counters. They got into our bread so don’t leave anything out. Location was great close to everything. Pool was ok. Lower level and didn’t have any chairs for seating which was annoying. Overall I’d give it 4/5

Fantastic location, 15 Minutes walking distance to KLCC, 5 minutes walking distance to Quill City Mall, near public transport which is Monorail (can change different public transport to go other shopping malls, Pavilions, Midvalley and One Utama. O-Bike is nearby, can rent and ride bicycle go anywhere you like. The room is clean and comfy, the facilities of the apartment are great especially the pool area which is so amazing. Staffs are friendly too. Highly recommend.

Great location, within walking distance of KLCC, Bukit Nanas monorail station and MATIC. Checking in and out was a hassle trying to contact owners to let you in and return keys and security passes. Apartment was self contained, mostly clean and very basically furnished by IKEA. Lacking some basic necessities like dish washing liquid, tea towel, and plug for the sink making it difficult to wash the dishes you use. Television only tuned in to Malaysian stations making it pointless if you can't understand the local language! Apartment quite noisy with traffic noise and local mosques in the morning. Swimming pool was ok, a bit cloudy with very little seating.

Great location, within walking distance of KLCC, Bukit Nanas monorail station and MATIC. Checking in and out was a hassle trying to contact owners to let you in and return keys and security passes. Apartment was self contained, mostly clean and very basically furnished by IKEA. Lacking some basic necessities like dish washing liquid, tea towel, and plug for the sink making it difficult to wash the dishes you use. Television only tuned in to Malaysian stations making it pointless if you cant understand the local language! Apartment quite noisy with traffic noise and local mosques in the morning. Swimming pool was ok, a bit cloudy with very little seating.

I was used my money to pay parking. No parking provided. Rm 27. Plus room rate... expansive.

The springs of the mattress will hurt your back. The sofa is dirty and old. The pan is not suit for the cooker. The tableware is too less. The TV is analog. The price is almost same with Vortex Suite Residence, but the quality difference is huge.

We had major problems when checking in but these were due to hotels.com not the suite owner. We were relocated to another suite in a different building for one night which was very inconvenient, but when we finally did get to the mercu suite we were very happy with the quality and comfort of the suite.

Upon check in have to wait for your staff for about 15minutes . Have phone your staff that would like to extend the check out until 2.00p.m. but not able to help and your staff told us to check out exactly 12.00p.m. Not even a chance for us to extend to 1400hours as our flight is 7.00p.m. Have to put our luggage at your office . Your staff not helpful especially the filipino staff . Television not function and cannot access to Astro channel

Upon check in have to wait for your staff for about 15minutes . Have phone your staff that would like to extend the check out until 2.00p.m. but not able to help and your staff told us to check out exactly 12.00p.m. Not even a chance for us to extend to 1400hours asour flight is 7.00p.m. Have to put our luggage at your office .Your staff not helpful especially the filipino staff . Television not function and cannot access to Astro channel

There is a nearby construction. I am a happy passersby.

There is a nearby construction. I am a happy passersby.

It was very convenient and comfortable. Close to local markets and in the center of the city. There could be more local restaurants around, but a quick taxi ride and your feasting