The staff were really great, daily housekeeping was very useful, Buffet breakfast was good and we really enjoyed our stay. Highly recommended for all.

The hotel was in top condition, it was clean and our room was arranged in a luxurious and welcoming manner. The staffs were also very friendly and pro active in prompting us on our needs, they provided great service through showing hospitality. Ali(our chauffeur to the hotel on the first day we arrived) was a great staff, would help us with any difficulties we faced.

Nice hotel , spacious and comfortable bed. Suite with private pool. Room can fit 4-6 people. The toilet is big with bathtub and shower head.

Room was huge, bathroom mouldy. Breakfast terrible.

Excellent hotel overall. We have complementary taxi for airport to hotel and hotel to airport (arrangement made in advance). Nice breakfast at the Japanese restaurant. I come with 2 adults and 2 kids (10 yr old and 3 yr old). The room is very spacious for my family.

I stayed with my friends for 3 nights, but it was an amazing experience. All staff are very kind and helped us. Hotel services are also great. For example: - Free airport transportation - Beautiful pool - Indonesian breakfast. (I like a noodle.) - If you reserve a sweet room, you can use the hotel lounge and get free drink, including alcohol beverages. - Rent a bike I'm sure we will stay this hotel next time :)

We stayed in Suites and the room is big However, facilities are quite old and shower is not strong enough Staff are nice and pleasant. The roof top swimming pool though beautiful, is not good for swimming as only has 0.95 meter depth For the swimming pool near restaurant, I have not tried and do not like to swim with people eating nearby. Breakfast is bad, not many choices, tastes not good and refill is too slow Yet, the room price is really low. If you just need to stay for a while, it is s good choice. If you want to have more comfortable choice with good swimming pool, better to find another

We stayed in Suites and the room is bigHowever, facilities are quite old and shower is not strong enoughStaff are nice and pleasant. The roof top swimming pool though beautiful, is not good for swimming as only has 0.95 meter depth For the swimming pool near restaurant, I have not tried and do not like to swimwith people eating nearby.Breakfast is bad, not many choices, tastes not good and refill is too slowYet, the room price is really low. If you just need to stay for a while, it is s good choice. If you want to have more comfortable choice with good swimming pool, better to find another

Worthwhile stay. Cost effective for my family. Stayed here 2 days as we were flying out early the next day and close to the airport.

Worthwhile stay. Cost effective for my family. Stayed here 2 days as we were flying out early the next day and close to the airport.

Hotel was clean, rooms were very modern. Loved the layout of the sweet

The staff are friendly and helpful. The taxi driver Kadek is helpful, kind and punctual. The room is very comfortable. However the stone bathtub looks old and filthy. We dare not use it!

The staff are friendly and helpful. The taxi driver Kadek is helpful, kind and punctual. The room is very comfortable.However the stone bathtub looks old and filthy. We dare not use it!

The staff are friendly and helpful. The taxi driver Kadek is helpful, kind and punctual. The room is very comfortable.However the stone bathtub looks old and filthy. We dare not use it!

The staff were very nice and helpful, the buffet and resturants were also nice with good food, the room was quite comfortable and very spacious, had all the needed extras.

Very bad experience with the room cleanliness. Fur on the sofa, pillow case doesn’t look clean, chocked sink, there are still soap remains on the soap table top. If you like staying in a kampung, this is a great place cause there is air conditioning.

Very bad experience with the room cleanliness. Fur on the sofa, pillow case doesn’t look clean, chocked sink, there are still soap remains on the soap table top.If you like staying in a kampung, this is a great place cause there is air conditioning.

really great service. delicious food.

really great service. delicious food.

Lovely staff and a great hotel. Thoroughly enjoyed our stay.

Spacious room and very huge bed, microwave, mineral water dispensing machine, coffee make machine. The disappointing point is that , the room is full of mold smell. Very strong smell. And bathroom is a bit smelly if opened shower cap! Hotel provide free shuttle to Kuta beachwalk, jimbaran beach, duty free shop T gallery . Must book one day in advance

My room was amazing and I had very nice stay here. The staff was helpful and the hotel is located in an accessible area from which you can get to Uluwatu, Nusa Dua, the airport or Seminyak and places further north. I was here during rainy season, and it was windy at the beach so I never went to the beach club, but I imagine that is nice and it would be cool to go to some of the seafood restaurants.

Amazing holiday

The Watermark Hotel and Spa in Jimbaran Bay is a nice quiet hotel. Mainly Japanese guest means that it attracts a decent and respectful type of clientele. We had a club suite room which was both spacious and well appointed, the full size chilled water cooler and Nespresso coffee pod machine were nice touches within the room. It also gives you access to the club room level 4 Breakfast buffet was both well setout and had good selections for all, including our two children 10 and 8. Egg station meant they would cook to order whatever you were after there. The pools (2) were both clean and maintained well and we spent most of our days on the rooftop pool relaxing on the many sun beds or cabanas enjoying the weather. Views from here to Jimbaran Bay meant you could see the sun setting over the ocean. Hotel amenities included buggy on demand to Jimbaran Bay Beach and back, shuttle to Kuta at set times and back and only a 20 minute drive to Kuta in a taxi was approximately 40-50k in Rupia which is $4-5 dollars. Many good restaurants just around the hotel for Babi Guling, Beef Ribs and all your traditional meals. We ate in the hotel restaurant for both lunch and dinner and food was of the standard we expected and portions were good. Overall the Watermark Hotel and Spa Jimbaran Bay was a good hotel and as a family who is well traveled we enjoyed it. Special mentions to Donny and Yogi as two staff who were standouts amongst the many obliging and capable staff in the hotel.

Was very happy with our stay. Rooms and facility's were fantastic. Food good. Only down side I wish the staff spoke a little more English but other than that was worth the cost.

Bathrooms needed a good clean by the shower area in particular. Shower hose not as functional as it was only 'rain shower head. We had to use bath hose. Hotel overall needed a revamp, was looking like it needed an uplift. Hotel food was ok, there was not that many options, more Jap inspired meals as opposed to easy quick tasty selections. Staff though friendly, didnt seem to be able to provide ideas on good tourist spots. Even when mention going to a spot, didnt seem to recommend or otherwise offer better places etc. Room service was fast for any request and staff were friendly. Beds were very comfortable, maybe pillows not so. Coffee machines in rooms was a good extra in the room.