Fantastic apartment that is a two minute walk to the main square, and you can catch an Uber or taxi literally right outside the front door. The apartment was large and had everything I needed, but the balcony was disappointing. It looked out on an abysmal interior rooftop area, so there was no view or anything. Just a place to sit and get fresh air/smoke, but don’t book it for the appeal of the balcony, like I did :( Check in was very efficient with perfect instructions and electronic entry. Please note - this is an old building, so there is no elevator and the apartment is on the second floor. Would highly recommend!!

On a lovely, lively pedestrianized street with handy shops and places to eat, in walking distance of shopping, a great park, and public transport, this apartment is in a perfect location for a city break. The apartment is on the second floor of a lovely building, with good security, and everything you need for a comfortable and convenient stay. My only very small complaint was that the blinds let in too much light early morning (and slightly broken). So, really happy with our stay in Fragola Apartments and can highly recommend. Loved Poland too, a beautiful country!

Great place with a great location. A little hard to find but, once you get there, it’s all easy and very friendly. Only downside is the apartment doesn’t have air conditioning so it got hot on warm days.

Great location. Spacious room with kitchen. Clean. Excellent Check in instructions and communication

A really lovely, modern, clean property in a great location. Shared with a small group of friends and was a perfect base for our trip.

Less than 10 mins to the market square. The beds were comfy. The place was clean. Location was fine, small shops close by for convenience items. Close to river and main airport bus stops.

Really great apartment, very central, very modern. Would stay here again. Fantastic service.

This is false advertising. They are renting hundreds of apartments from a central address. The place that you book is probably not at the address that the map suggests that it is and they have a very poor exuse as to why. They are hiding the bad reviews under the good reviews that are recieved for the few apartments that are actually where the map suggests. They should be made to make individual adverts and not hide under the guise of their reception desk. To add, the apartment that I had smelt of damp. The bathroom had no extractor fan or windown. Avoid and book somewhere more honest where you know exactly what you are booking. Hotels.com should ban this sort of thing.

Great apartment and excellent sauna. The check in process was really easy. A great stay and in walking distance to the old square and best restaurants

Great stay!

Amazing location!

Absolutely loved staying in this apartment! Perfect location, and was very clean and spacious! Really enjoyed my stay here would definitely return. Even provided tea/coffee and dishwasher tablets which I thought was a nice touch!

One of the best holiday apartments I’ve ever stayed in. Very cleverly laid out providing well designed accommodation, finished to a high standard and with everything you could need for a comfortable stay.

We had a wonderful stay at the apartment. It is very close to the old town square and is in walkable distance to the train station (7 minutes). The property was very nice and provided us the opportunity to cook our own meals (which we didn't) and both our son and us had our own suite which was perfect - two bathrooms were also included

Accomodation was not at the stated address. Our taxi dropped us at the reception address then we needed to walk across town to find our actual apartment. The apartment was out of the main old town area (5 min walk). Even though it was a nice standard we had anticipated staying at the advertised location. There was some water and tea/coffee but a small portion of milk as you find at many similar places would be good. I appreciate when a place offers customers good communication but I felt a little bombarded with emails and text messages. Maybe they could ease of hounding people when they are away. Finally the airport shuttle and tourist trips they offer were very expensive compared to alternatives available. We opted to book elsewhere and got a much better deal for both.

Wonderful apartment in a fabulous location. Easy access to the apartment via a code and instructions and picture made it easy to locate. The inside of the apartment was beautiful and very clean, beds were very comfortable and some nice added extras such as bottled water and tea, coffee, sugar and cleaning products. My only feedback would be that we would have liked access to more towels.

Th facility and the room were kept very nice, very clean, and very comfortable. The only thing I feel other visitors should know is that the address will vary depending on which area of the Fragola Apartments you stay in. The address I was provided was not accurate for the area of my apartment which caused confusion upon arrival and for my tour pickup point. My airport pickup driver, booked through the Fragola Apartments was amazing, very helpful, and I owe him my gratitude for helping me find the location and get in safely. The street of my apartment was closed off for a lot of construction. However, when I attempted to schedule airport drop off with Fragola, I did not get a response from them and ended up having to order an uber.

The apartments are not on the square as advertised on the map and by Hotels.com that is reception, the apartments are out of the square but only an 8min walk. The communication with the staff was excellent and they booked us a taxi to and from the airport which was very reasonable. There were 2 bedrooms and we asked for 2 singles in one room as it's 2 doubles, for the children and they did this for us, from our experience most hotels forget but we were really grateful they had remembered. The apartment was beautiful, I would love my house to look like that. It was very clean and there was water in the fridge, tea, coffee etc. too. My son said about the place that I'd excelled myself this time! If I go to Krakow again I would definitely stay there.

A wonderful apartment. Very clean and quiet location right by the main square and cathedral. Lots of shops, restaurants and bars very close by. Apartment is on the third floor accessed by stairs only... No lift. That was ok for me but my Mum struggled a bit. Communication from the apartment owners was brilliant and they very friendly and helpful. I would definitely stay here again

Great stay, clean & a super location to the town. Just struggled trying to get in the first time as it was dark & there’s three entrance doors so our only feedback would be is to make the process of accessing these doors with the codes slightly clearer.

Very nice

Very comfortable stay in this charming old building apartment. It was just outside of the hustle and bustle of the main district, but easily walkable for all of our sightseeing purposes. The ramen restaurant down the street, Kinki Noodles was a very delicious option.

The apartment is exactly as described. The bath and sauna were very much appreciated after a long day walking. Bed was a little firm for our liking but the apartment was very clean and the location between the Old Town and Jewish Quarter was perfect.

Strodamska 15 was a lovely, clean, charming, and safe accommodation. I want to live there! Beautiful apartment with all the necessary furnishings. Reception staff are so helpful.

Strodamska 15 was a lovely, clean, charming, and safe accommodation. I want to live there! Beautiful apartment with all the necessary furnishings. Reception staff are so helpful.

Very clean and spacious apartment. Beds were very comfortable and the bathrooms were large. A big plus was the washer in the unit. The kitchen was well appointed. The location was fantastic as it’s close to everything!! The staff was fantastic, everyone from the airport shuttle driver, security at the front door of apartment to the office staff. They were friendly, caring, professional and quickly responded to emails.

Absolutely stunning location. Great and helpful hosts. A truly wonderful experience

Beautiful apartment in a wonderful location. Cannot fault at all. Sauna was a fabulous bonus

Stayed here for a couple of nights and the apartment was exactly like the pics online (a rarity these days!). Really comfortable, well equipped, lovely shower with plenty of pressure. Whilst the apartment was easily walking distance to the old town it was still quiet enough to feel rested. Will definitely stay here again when we return to krakow.

Well maintained property. Very spacious and comfortable. 5 minute walk to the main square and near Planty Park.

We stayed at the Szpitalna 20 Street apartment. It was clean and updated with nice furnishings. The location was excellent! Communication was good for the most part. The only complaint I have is that both their central air conditioning and their portable one did not sufficiently cool the small room. In fact the portable one had a hose that I assume should be run outside since it blew very hot air out!! The unit blew cool air but did nothing to cool the hot air coming from the hose. Needless to say, our tiny room was very hot! It was 80 degrees outside. Aside from this issue, we loved the apartment!

Great stay at the apartment which was just a 5-10min walk to the main square. The apartment itself was well appointed although no utensils (knife, fork etc)so take some with you if you intend having breakfast etc whilst there. Otherwise a really good choice to stay rather than the normal hotel offering.