The property is great

We had a great three day stay and experience. Calming and very relaxing with views of the beach from nice comfortable chairs.

Beautiful place!

Wonderful stay, the only complaint is that the light was somewhat low in the bathroom even with all the lights on. The facility was beautiful! We went across the street to the park and went on a Segway tour. Very fun and easy to ride. Everything was clean and nice

This is the best place for staying at the beach. The rooms were clean and comfortable, the balcony was just right for reading and coffee, the food at the restaurants was good, the service was friendly.

It was a good night

Mother Nature is the only allure of this property. Funky room smell, dirty carpets, I cleaned up more of my bar table than the staff and an overall lack of concern when these items were pointed out means I won’t stay here again. The area itself is great!

The private and beautiful beach is the standout feature of this location. The hotel could use some TLC (paint and a deep clean more regularly) and improved cleanliness but also, in their defense, I think it would be hard to keep up with the families that come here and that seem allow their kids to do whatever they please (walk in covered in sand, dripping wet, spilling colorful drinks, etc.). The environment (beach, bayou, park) is WONDERFUL and therefore location cannot be beat. Perhaps, we expect an antiquated perception of a nicer experience at a Hilton property, but we were disappointed in the bar drinks, and customer service from check-in. We were given a different room than we paid for, but decided not to bring it up just because we got the impression the check-in staff would not be willing to help. Pillows were very uncomfortable. Bed was comfortable. View was PERFECT! So, it is a mixed bag. If you want good views, a private beach, a pool option, a hotel instead of VRBO or rental condo, this is the best option in the area. Many of the condos have similar cleanliness issues as this Hilton due to the number of families that rent the condos out. I just hope Hilton sinks some money into staff training, a facelift, and regular deep cleaning to improve the overall experience.

My boyfriend and I had a great time!

Attentive Staff! Customer Service was excellent!

Great service, beautiful location, plenty of amenities.

Great location. Nice size room, but the beds were not comfortable at all and the AC barely cooled the room. The breakfast buffet was good.

Will return again! Love this property.

Great stay

Family trip with the wife, kids, and in-laws! Trip was perfect. This is our 3rd time staying here and plan on coming back.

Over all great stay would do again

Parking … good luck. People park wherever they want and ignore signs. The balcony lock didn’t work, and even though we had the do no disturb sign on the door, an employee let herself in around 845.. I was like hello.. there are people in here. The staff overall was great.

We had an amazing time here! We were able to check in a couple hours early which was great. Having all of the restaurants on the property was the best part. Service was great all around. No complaints whatsoever! We will be back.

location is great , the beach , the pool area and the lake nearby make this a great deastination

Overall, we were pleased with our stay. The price point was on the higher end in my opinion; however, the location is beyond compare in Alabama. The beach is not crowded. Other hotels are a fair distance away. The pier is a short walk down the beach. Guests have the entire state park full of walking trails across the street to explore. We took advantage of the beach chair/ umbrella service with Ike’s, and it was great!! The pool was lovely, but we are beach goers and stayed on the beach. There were a few jellyfish, but definitely manageable. We saw porpoises and dolphins in the mornings!!! 😍 The water was lovely! Our room was clean and well furnished. I appreciated the communal balconies on the ocean side for lake view stays to enjoy. I deduced one star for the mattress. If this is a tempur-pedic…it certainly did not feel like a memory foam mattress to me.

Beautiful property and beach. Not crowded. We ate at each of the restaraunts at the property and every meal was wonderful!

Great visit as always

Really enjoyed this property. We will be back.

Very nice hotel with a gorgeous pool and view of the ocean! We enjoyed our stay and will definitely stay at this resort again.

Very relaxing and friendly atmosphere. Children loved the experience.

Everything was so relaxing & smooth. We got an upgrade & the beach view was the highlight. The breakfast buffet at Foodcraft, I highly recommend!!

Very nice place to stay, close to the beach and pool very clean

Absolutely amazing little trip. The convenience of breakfast/lunch/dinner right at the Lodge made it a stress free little getaway. Beach was clean and easily accessible. A little pricey but worth every penny. Will definitely stay here again.

This property is stunning with a pristine beach and a quiet atmosphere. Dining at The Perch was amazing and we loved grabbing a quick bite or beverage at the Dragonfly pool bar. We will definitely be returning.

Parking is so far away!! You are charged daily to park at this hotel. Our hotel room was on the ground floor and at the very end. It was such a long walk. The carpet in the hallway smelled terrible and appeared stained. So much noise at night. We went during peak season and it was $500 a night for a basic hotel room with no microwave or toaster. We booked here for a tournament at Gulf State Park Pavilion thinking it would be within walking distance with our awning, chairs etc and it was not. So on top of paying to park at the hotel we also had to pay to park at the gulf state park pavilion. Save your money and stay elsewhere on the beach.

The service from front desk was amazing. The pool and beach were very nice.The pool needed a good cleaning smelled terrible. There was way more people in pool that people staying at hotel go figure? The parking was rediculous along walk to car. Valet was expensive and not friendly at all I’d rather walk.

Beach