Nice stay in a cosy hotl extremely well located. No concierge at 6.30 am to get a taxi to airport, very surprising.

opulently decorated, though rooms are indeed very dark which gets annoying (esp in bathroom as impossible to do makeup etc). incredibly annoying, overly complicated, lighting switch setup in room, via multitude of knobs and switches though half are mislabelled or do nothing. only small towel each & just x1 nespresso pod per person per day and NO MILK! and were beyond shocked to be told we should go and buy our own milk (once managed to negotiate with reception staff to have some delivered to room the next morning at an agreed time… we waited for one hour before giving up and heading out (an hour later than planned)). staff were very unhelpful and mostly gave impression they would rather be anywhere else. unsuccessfully tried x3 times to go to cocktail bar. 1st time was shortly after arrival, though it was empty and didn’t fancy idea of a drink with staff looming over us in dead bar, 2nd time was after we’d been out all day and wanted quick nightcap before heading to bed but were told we’d have to pay cover charge per person even though we were guests and half the bar was empty & 3rd time we were told they were closed even though it was within their apparent open hours and staff were still milling about. given we were out all day, it was fine as a base to return to each night (and in all fairness the bed was super comfy). but the whole place has vibes of a hotel that was once 5star but is either on way under or just severe penny pinching and now more like 3.5 star.

Great location, friendly staff. But I arrived the hotel in the early morning but was told the earliest check in time is 1pm, also I can’t have breakfast buffet provided by hotel since I’m not the hotel guest yet even though I can pay for the breakfast. Not very considerate policy for hotel guest whose flight is early morning.

Perfect 5 star experience in the best neighborhood, highly recommend !

Convenient location, many view sites nearby, facilities are excellent

Good property in good location.

Everything was great! Super conveniently located right near the subway station only one stop from Seoul station, right near Myeongdong and the Namdaemun Market. The hotel staff are incredibly helpful and they clean the room beautifully every day as well and the amenities are great, the rooms themselves are super comfortable. Would definitely recommend to anyone traveling to Seoul!

Always a pleasure to stay

Staff at the hotel went above and beyond to ensure that we had a pleasant stay.

Wonderful place to stay! Great location, facilities, and staff. I would recommend for sure!

Very unique hotel. Enjoyable stay. Walking distance to main city highlights.

The hotel is very well placed for walking yo Namdaemun market and lotte dept stores.. It is also a 30 sec walk to a subway line which connects very well throughout the city.. The neighbourhood is safe and quiet at night and there are many choices for food and drink nearby.. The room was well appointed and clean.. Special mention about the congierge s aff and particular Peter at reception.. They were very helpful assisting us with all our luggage and arranging taxi to airport.. We will definitely return next time we stay in seoul

I can't express enough how wonderful the experience was. From the moment I stepped through the doors, the staff was incredibly warm and welcoming. The check-in was seamless, and they even upgraded my room at no extra cost. The room itself was pristine—spacious, fashionable, and equipped with every amenity you might need. The bed was extremely comfortable, ensuring a peaceful night's sleep. I was particularly impressed by the attention to detail, from the complimentary snacks to the high-end toiletries in the bathroom. What truly distinguished this hotel was the exceptional service. Every staff member I met went out of their way to ensure my stay was flawless. They were always on hand to provide recommendations, help with reservations, or simply offer a friendly smile. The location was excellent, conveniently close to local attractions, dining options, and transport links. I'm definitely planning to stay here again on my next visit and would highly recommend this hotel to anyone seeking a comfortable, stylish, and unforgettable stay!

Excellent

For this part of town, excellent hotel. Felt classy and the staff were all super friendly and helped us with recommendations.

Amazing hotel. Excellent location. Breakfast was excellent. Quiet , extremely clean room.

It’s a bit far from the major shopping area but the underground is just a few steps away.

nicely decorated room and lobby. breakfast was very goos

Decorations were pleasantly quaint

This hotel posts pictures of a beautiful library with a piano and a charming atmosphere of a sophisticated old time environment. However, the library is off limits to most guests. They don't tell you this on the listing. We booked this hotel specifically because we liked the charming pictures and wanted to take photos in the library. Instead we were turned away, not even allowed to see what the room looked like, and told that the piano had been removed a few years ago. Don't entice people to stay by showing them things and then not making them available and then treating them like dirt. What possible advantage is there to the hotel to not allow a guest to even see this room which was most likely empty. Just really bad customer service.

Beautiful hotel, friendly staff, convenient location to go around…

The facility is really good and the staff are excellent. The quality of the Lounge service is wonderful.

Excellent

good

The hotel employees will not help you with your bags. We had to find our room and take our bags up to the room ourselves! They will not help you get a taxi! Asking questions about where to eat or visit was answered with “ many places outside”. They had us sign a paper that we are not allowed to bring any food of any kind up to our room or we will be charged for it. The service in this hotel is the worst service that we have received in any country we have ever stayed!! DO NOT STAY in Le Escape in Seoul Korea!!! Unless you want to be treated like a piece of crap!!! For the price of this hotel we wonder why the service is so BAD!!!

Great hotel with convenient location

No laundry service in this so-called 5 star hotel, the laundry service was a map to a coin operated laundry 10 min away. Paid extra for breakfast for two, but had to discuss with the restaurant who thought I only had for one person. Had to check out very early due to an early flight and asked in reception if it was possible to check out in the evening and leave the keys in the room, they told me this was not possible and I had to come by the reception in the morning, my colleague on the other hand was told that it was no problem to just check out via the smart screen in the room and leave the keys.

It was a great stay at Escape hotel. Luxury hotel !! Everything is nearby. Best place to stay in Seoul ! It’s the center and close to big stores and restaurants. Front dest staff very helpful. Jerry helpful and warm staff .

Great hotel and good location. Would come back anytime.

Very beautiful room; spacious; convenient to attractions in town

Amazing old style hotel with lots of charm. Beautiful library and bar. Room was big but not a great design but nice feel to it. No draws. I would take out the bench in the entrance way and replace it with a dresser. The front desk was very helpful and spoke good English. Really a cool place in an excellent location.

I am glad that I chose this property for my first visit to Seoul. It’s away from the hustle and bustle of Myeongdong shopping street, yet close enough to walk to everything in the area. There is a metro station outside the hotel and the airport bus is just a 2 minute walk. The room was luxurious, quiet and kept very clean and organized by the housekeeping. I would definitely return to this hotel the next time I am in Seoul.