Great clean facilities! Would recommend better staff attitudes in the evenings.

I spent one night at this property. The lobby and check-in staff were quite nice so I had high hopes. My opinion quickly changed on the way to my room as the hallway carpet was stained and littered with debris. My room had an overwhelming musty smell and the carpet was very dirty and stained. I wore socks the entire time I was there and by morning the bottoms were brown. It’s too bad because the room was very well appointed and would have been really comfortable if it didn’t smell and the carpet was clean.

We booked a suite, king with 2 queens. Traveling with our kids. Checked into our room and instantly noticed a horrid smell. Upon checking out the room we found lots and lots of mold. My husband is a plumber and noticed sewer gases as the toilet was sealed incorrectly to the floor. Floors were dirty(hair, crumbs and toenail clippings)! Wall paper peeling off due to moisture. Sheets dirty and stained. I clean for a living and try not to pick things apart, however I couldn’t ignore all the little things. We asked to be moved but they were booked. The next morning we asked again to be moved. They offered a room we could t fit in with 2 kids. No discount, no solution. We will Never book with this company again!! I will be contacting the health department and corporate!

The first room we got smelled bad we had to switch rooms the lady at the desk moved us with no questions the second room was cleaner but for a Hilton I never questioned walking around bare foot and there was crap in shower door corners not that clean the pool needs attention I was not going to go it the way it looked I’m sad that I have to make this post but it’s all about the truth for future people staying here

Very friendly and accommodating.

I had a great experience

Staff was not considerate of my children and the room stinks like old water build up and cigarette smoke

The stay was pretty good. Definitely dog friendly which is a plus for our family. We had to switch rooms because of a strong mildew odor. They were quick to accommodate us, unfortunately the 2nd room was only slightly better. It was right under the original room 439 & 339 so it seems there was a leak somewhere on that side of the building. Other than that, breakfast was decent and the staff was great.

Difficult to access this property from interstate and local roads, but that's certainly not the fault of the hotel...

I always try to stay at home2suites.. friendly staff, clean, wonderful breakfast

Property is clean, spacious rooms and easy check in 24hr desk. Breakfast was not good.

Nice

The hall ways were hot, but the rooms were nice and chilled. We were also able to check in 40 minutes early, and breakfast was decent.

It was a good stay, room was clean but the carpet was wet. Not sure if it was because how cold it was in the room from the air conditioning or if they cleaned the carpet prior to our stay. Very close to or destination.

While staying there, an expensive piece of property went missing while we were at the beach. It was clear that house keeping had been in our room due to made beds and new towels. The property was there when we left but gone when we returned. We don't believe anyone took it due to it being a dental/medical thing, but we believe it accidentally ended up in the laundry or trash when house keeping cleaned. We spoke to the manager, and she refused to take any responsibility or even be open to the fact an accident could have occurred. She would rather argue with us. Absolutely horrible customer service. The actual employees who worked the front desk were super nice. It was just the manager. She was horrible. Also, the beds were super uncomfortable and dirty rags from cleaning were left in our bathroom. There was a clump of hair on the floor. Other than that, the room was pretty clean. The breakfast sucked. We only ate it once out of the three days we stayed.

The Staff was very friendly! The property looked great, and the room was huge and very clean!

It was nice & convenient .

Had to be moved to 3 different rooms because one of the beds were broke and the next room people above us was very noisy and then one of the employees lied about not hearing the noise. The manager has yet to reach out to me.

Clean and inviting rooms. Nice public areas.

Good place to stay. Not fancy but clean. The rooms could be made up more often. We only had maid service twice over the course of 7 days.

I arrived, checked in and upon entering my room with the key i was just given, i found someone else already there!! Staff gave me a key to an occupied room! I then waiting over 45 minutes for another room and it smelled like a sour rug. The tub had black mold and the bathroom sink was clogged. Not to mention that i paid a month in advance for a king bed suite but now had a double beds suite. Not ideal for a romantic getaway. And i didn't feel safe considering the staff allowing access to occupied rooms previously. I brought this up to a manager and not so much as an apology for anything! Never again

The suite was spacious and well equipped. The kitchen area has a full-size refrigerator a dishwasher, and a table that seats three. The bed was comfortable. The bathroom was large, with good water pressure. I've always liked the breakfasts at Home2. There have pre-made little omelettes and egg bowls with bacon and veggies. They always have make your own waffles. Negatives: the window shade in the main room was missing. There was a semi-shear blind, which was insufficient since the room was on the ground floor with people regularly walking from the parking lot to the door by the elevator. The floors were clean, but made a sticky noise as we walked on them.

We didn’t feel safe in the area and the room’s carpet had more stain s than we could count. There was hair hanging from the bathroom vent and all the valve were reversed in the bathroom as well.

Road side room was extremely loud. We did not sleep well, hearing every car scream down the interstate. And... like every where now, the smell of marijuana is sickening.

Great place!

Sheets smelled horrible. I’m not sure if they were even washed.

Excellent property great front desk, staff, and a very spacious room

It was a nice hotel. We enjoyed the free breakfast

When we arrived our room was 80 degrees, the bed side table was dirty, the carpet had not been vacuumed and the bed spread had stains all over it. On our way out I stopped at the front desk and told them. They said they would clean it right away. When we came back the only thing done was a new comforter. They did clean anything else. Luckily I bring my own comforter everywhere I go. We frequently visit family in Summerville and will cross this hotel off our list for $300 a night. Ridiculous

Nice hotel

just what we needed after a long drive!

I stay at Hilton several times a year. has always been my favorite, just when I take my family with me to an activity in my community, we had a terrible night, the air conditioning didn't work properly (and I know what I'm talking about, I'm a professional plumber and I work with HVAc) there weren't enough towels in the bathroom . that was very annoying