Excellent in suite kitchen facilities

When you walked into hotel, you had to proceed to the holiday inn side (attached) to check in. There was roadwork happening but it wasn't loud and needs to be done. Extremely nice room and pool

Staff was very friendly, rooms and lobby area were clean, and breakfast was pretty good for typical hotel accommodations

Mattress too soft

Newley built hotel, clean salt water pool, kitchen and stove inside the room, you can make easy food for yourself, the breakfast was complete, just the eggs is in one form, scrambled, other than that they included everything. Close to highway, I recommend.

Great stay. Upgrading to full kitchen rooms lose the continental breakfast

Nice and new property. Rooms were modern. The kitchenettes were great since they had a dishwasher. Just wish that housekeeping was more frequent (ie, daily) and thorough. Included breakfast would’ve been good.

The property is new and kept immaculately clean. The room has all the amenities you need for a weekend getaway, including a full kitchen and all required utensils. My son loved the pool too! We would definitely stay here again.

Great place .

The Candlewood Suites & Holiday Inn Express are “Dual properties”. They are in the same building which was very confusing pulling up because 1 side of the building says CS & the other side says HIE. Check in was in the same place at HIE. The downside is the Candlewood doesn’t include breakfast but our King suite had a full kitchen so would be great for work travel or LT stay.

Lovely young lady at the front desk ( from Kanata ) - she was excellent. We book on Expedia months in advance and selected the option to pay later at the hotel . We had a few hour drive and during that time I missed a call from them . They left a message stating that they couldn’t get my credit card to work that I put on Expedia ( it was a Visa Debit which was the reason) and they were trying to charge me for my first full night because they were sold out and if I didn’t call back by check in they would cancel my room . I was lucky that we stopped long enough to hear the message and was able to call but imagine getting there and they gave your room away because they couldn’t get a hold of you and you couldn’t be there by check in ? I also don’t like that they were charging it without permission… a phone call asking would have been courteous but if the option is to pay at the hotel ( whether it be on your arrival or whatever) then that’s how it should be, not threatening to give the room away on a phone call while you are travelling to your destination . Hotel was a good location, close to the rink and clean .

Very nice and clean

Clean and new.

It's an ok Suite-type room with Kitchenette. I much preferred the Holiday Inn that is in the same building. Staff was great and friendly and all was clean. Breakfast is better than it used to be but there is still room for improvement on that front.

it was amazing and i will definitely come back as well as recommend to friends and family

This is our "new" place to call home when in the Kingston area. We love the convenience of having a suite with kitchen facilities and all the necessary items one would need to prepare a meal. Right down to the dishwasher. This place was so quiet, no noise and was fairly busy the three nights we spent there. It is in an industrial/commercial area not really in walking distance to anything. We will definitely consider this place again when in the area.

The hotel is clean and modern with plenty of free parking. The location is excellent for us as we came to watch our granddaughter's ringette tournament and the hotel is minutes from the arena. Brittany Cormier was welcoming, helpful, friendly and accommodating - 10/10 for customer service as she made us feel at home. Our room is spacious and comfortable - 2 very comfortable queen size beds and a kitchenette. We like the coffee machine in the lobby. There is a plaza close by with plenty of restaurants though if you have some dietary restrictions or simply prefer to make your own meals, you can easily do so in the kitchenette - pots, pans, dishes, bowls, cutlery available, and the full-size fridge will store your groceries. We are very happy we booked this hotel, nothing really to complain about.

Friendly staff , clean rooms,I will definitely be back.

I like everything about this hotel! Like the swimming pool, and the pool’s hr was starting at 6am till 11:00pm. Which you can go for a swim before your breakfast and after your dinner. Love it!!!!!!!!

Very clean big room

Over all the place was very good!

Excellent. Will stay again.

Newer hotel with good amenities. No bar in the hotel which was a turn off though

Enjoyed the stay & have a good sleep

Room was spacious and clean. Bed a little to soft for us. Hotel was in a light industrial area but close to the highway

Overall good

We stayed for two nights. We enjoyed our stay and definitely would stay again. The room was comfortable and quiet, the staff were very friendly. Breakfast had a great selection. Our only complaint would be that the area to get your food was very crowded very quickly.

New and clean. Nothing special. Far from down town and lots of construction in area.

Price

It’s a new build. Beds are amazing.

Great stay. Nothing bad to say. Will be making this our go to place when in Kingston

Good value