We had a family get together at the Pflugerville Tru by Hilton. Everything about our two night stay was excellent. The staff was very friendly and helpful, the hotel and rooms were clean and comfortable. The breakfast was excellent. The staff were especially helpful and friendly. The kids enjoyed the pool. Everything was wonderful,

Amazing location!

Great

This property is very clean, the staff was spectacular, and the area was great! Very walkable, and close to many shopping and dining options. I like Tru for their cleanliness, and honestly the lack of carpet...yes, the room is smaller, there isn't a lot on the walls as far as decoration, and some have called the lobbies, bland and dorm like...honestly, who cares when all are clean and in good working order? Personally I don't get a hotel room for the ambiance, I'm not looking for flash and elegance, when I'm passing through town. I want a nice, clean, place to spend the night and to know I'm not waking up in filth. If you're after the same, you cannot go wrong with this hotel!

This location is great.customer service was great shopping centers are close to this location overall this location is great.

Very impressed with the atmosphere and cleanliness of the hotel, the rooms, the pool area, and a huge variety of breakfast options included in the room reservation.

I want to start out saying that we have stayed at this hotel every year for the last 4 years and this stay this time was not the best. we rented 2 rooms. First of all the lady at the front desk needed an attitude check, she really did not have good customer service skills as she was speaking to my son like she was his friend from the street not as a professional, which was not appropriate to me. He ask the lady if they had any other pool sticks for the pool table as the 2 that was there was broken she had a rude answer for him, saying that if peoples kids wouldn't break them then they would have pool sticks to use for the pool table, (not ok answer). If the hotel is going to have a pool table in the lobby for guest to use then it should be maintained as well as anything else in the hotel. Next we stayed 2 days so after the first day we were not left any clean towels by housekeeping (even though they took the dirty ones that morning), also my sons room had a bad water leak in the bathroom sink, bathroom fan did not work, shower door did not close all the way so water was all over the floor when showering. Breakfast was just ok because there was not a lot of variety for an adult.(Breakfast in the past years has been a lot better). Bottom line is this hotel seems to not keep up with their building/room maintenance. Next year we will look for a different hotel to stay until TRU gets their maintenance/rooms up to par.

Our first room had water leaking from the AC unit all over the floor and had to be changed.

Excellence

Great location and comfortable room.

Great

The hotel was clean and staff kind and concern. The only thing I was unhappy with no microwave in the room. I requested a microwave when I made reservations. So therefore I was not pleased

Nice and clean

I love it 😍

Very friendly staff. Comfortable beds.

Very good

Overall excellent hotel highly recommended if you ever in Austin. My son had a blast especially playing pool.

This place was all and out wonderful. Staff super was nice and VERY helpful. Felt like a welcomed guest. Thank you for a great stay!

Very convenient everything is around there. Staffs are extremely good

Comfortable

This may be one of my top 3 fav hotels…and I stay in a lot of hotels for business! The gym is out of this world, love the little snack area in the lobby, and they always have fruit infused water available. The breakfast is great but on the weekends it’s crazy awesome with everything you could ever want! The customer service is excellent, beds are comfy and my pool game has gotten a lot better bc of the pool table in the common area! lol! Excellent hotel!!!

Nice and clean

Great value for the many amenities! Good location, too. Only 2.5 miles from the quant Main St. in Pflugerville. Located directly behind a Super Target and large retail strip. Our handicapped accessible room was spacious and thoughtful in its design. The lobby was hospitable with many seating options, coffee, tea, etc. The free breakfast was offerings were generous and goid, too. Would definitely choose Hilton’s TRU properties again.

Cute and neat. Breakfast menu needs expanding.

Everything about the stay was great. Very clean and organized. Customer service was on point. Much was accessible at your fingertips. Home away from home. Great area to access stores. Quiet exterior/interior atmosphere. Clean air quality. Spotted some mold near the ceiling. Communicated with the front Desk. Decided to stay in the same room due to only staying 2 nights. Not a huge deal.

Some of the gym equipment did not work. The eggs for breakfast was made with too much salt. Our room was great and the staff were very friendly.

From the moment we walked in, everyone was so kind and helpfull. The breakfast was an added bonus.

overall the property was nice and the rooms were comfortable. I didn’t like being near an outdoor exit door and having it slam shut many times after 9pm.

Everything was great and staff was super friendly! Check in guy made us feel like we where long time friends and was very knowledgeable. The only things I was not crazy about are the squeeze bottles for the soaps, the floor of the shower tended to be a little slick ( maybe textured floors for the showers) and maybe add a small microwave to the rooms. I had to send my hubby downstairs to nuke my fried rice since I had already changed for the night. Other than that breakfast was good and check out was easy! Will stay again!

Very cleaned and the staff was friendly when we came in.

When we first arrived they had just experienced a power outage and our room keys were not available. Someone has to escort me to my room to let me in. Then my husband had to get escorted to the room to be let in because he came in after I checked in. Upon arrival the toilet was clogged and we had to get maintained to unclog it. We left our room for our event the returned at 1am having to stop by front desk for room key instead of letting ourselves in through back door and going straight to our room. Again our toilet was clogged but we waited u til check out to inform the front desk because we were tired. The beds are very uncomfortable and only two flat pillows were on our bed.

It was a great place