The hotel staff, front desk processes, cleanliness, location and overall everything was actually very amazing. I travel quite a bit at 5* hotels, and this without a doubt, was amazing! Im returning next week.

Nothing but good thing to say. Amazing staff including concierge team with many fantastic recommendations

The W Rome is one of the best hotels we've stayed at in a long time. The service and attention to detail is what sets this place a part from other 5 star hotels. I'll start first with the location and the property itself. The location is perfect if you are looking for a hotel that is central but also off the beaten path and away from the touristy, very busy areas. We loved how close the W is to the Spanish steps, but far enough away so that when you come home after a long day of walking and sightseeing it's quiet and relaxing. Second, the property is absolutely stunning. The décor and the entire vibe of the hotel is modern, yet in keeping with the beautiful architecture that is Rome. Next, the breakfast every morning was just perfection. Everything is made fresh and some of the best breakfast options we had on our entire Italy trip. I still think about our breakfast that we had at W South Beach and I will be doing the same for a long time to come about the W Rome!! Lastly, I'd like to note the amazing attention to detail of the housekeeping and front door / concierge staff. Coming home every day to the best turn down service / extra water / treats for our anniversary was just the best and so appreciated after a long day of walking and touring the city. Next, every time we got in a taxi, the staff made sure the driver had the right address and coordinated all of that perfectly for us. Those "small details" are what set hotels a part. We will be back and can't wait!!

Beautiful hotel with excellent staff!

Great location Restaurant is very good with excellent service and super helpful staff We plan to go back

Amazing property with great service wonderful dining options, the best shower ever and walking distance to major shopping and sites

The customer service at the hotel was superb. Everyone super helpful and friendly and willing to go the extra mile.

The place is amazing. The room is very clean and very modern. The locations is very good as most of the attractions are walkable within easy reach. The brekafast is a plus. The personel is very welcome and ready to assist you with any request.