Our stay in the main first class however the room temperature was 20c given the outside was between 29-33c it as too warm Great choice of hotel with super Sky bat and female DJ PLAYING COOL VIBES AT SUNSET ON saturday

Very good hotel, walking distance to the beach, close to bars area, very clean and new. Hotel pool only opens until 4 and bar area opens after 4. The temperature of the pool is between 20-22°C so a little bit cold. Staff very helpful and friendly.

excellent property, clean, beautiful rooms, excellent service ans staff

Lump hotel is a lovely hotel very clean & very quiet staff were exceptional & the roof top terrace is amazing Beach shops and restaurants all right near the hotel but being a city always busy busy

This hotel really surprised us, from the

Hotel lobby nice, staff quite friendly, rooms fine! BUT ... whilst I appreciate that this it out of the control of the hotel, you have to consider the guests experience. Full building site directly in front of the hotel ... so noisy, breaking up concrete at 6am is not good when you on on holiday (also very dusty from the construction). Right next door to the hotel was a huge open air concert... deafening sound all evening, well into midnight. Queues of noisy people getting tickets the next morning. It was so bad, we had booked three rooms, and after two nights, all of us had virtually no sleep, we had to leave and find somewhere else to stay. No refund offered so a very expensive mistake. Again whilst I appreciate that this is out of the control of the hotel ... it ruined our holiday so as you can expect we are really upset. Roof top bar doesn't open until 4pm, and pool disappointing. Paper cups in the rooms. Sea view is of shipping containers. To summarise ... one of the poorest located hotels I have been to.

Location, location, location! The location was great but contraction work is ongoing around the facility and isn't pleasning. Breakfast options can be improved, and minor detail, there is no *pool* in the facility.

My Hotel of choice when in Las Palmas. Modern and beautiful rooms, friendly staff and nice breakfast. Thanks!

My Hotel of choice when in Las Palmas. Modern and beautiful rooms, friendly staff and nice breakfast. Thanks!

Great hotel with good amenities and nice rooftop bar!

Great hotel with good amenities and nice rooftop bar!

Bad experience

The rooftop bar employees treated me with disrespect

A new hotel with nice rooms, big bathroom and so comfortable bed. Very clean and nicely maintained. Friendly staff everywhere, front desk/breakfast/bar. Good location close to the Calderas beach, some traffic and harbour noise in the rooms facing the ocean. Can definitely recommend!

Centrally located to beach and restaurants. Staff was very accommodating and professional! Hotel was clean and well maintained.

Centrally located to beach and restaurants. Staff was very accommodating and professional! Hotel was clean and well maintained.

I thought the service at the front desk and the restuarant was excellent. The staff made an extra effort for the clients. The light bulb in my shower was burnt out. Althoug h I let the hotel know through another survey, this was not resolved. However, I should have let the hotel know about this matter directly. The breakfast buffet was excellent, especially for $10 euros. Very convenient location. I would stay here again

New, modern, clean. Very nice breakfast for 10 euros. Very helpful staff, - very friendly and accomodating. The light in my shower did not work, but I didn't ask for it to be repaired, so not the hotels fault. Beautiful roof top lounge with a beautifyl view at night. Close to buses, big shopping mall, six blocks to the beach.

We really enjoyed our stay at the hotel. The location is perfect for exploring the city. The staff were brilliant, really helpful with helping book restaurants and giving advice on the city. The breakfast is also very good

We really enjoyed our stay at the hotel. The location is perfect for exploring the city. The staff were brilliant, really helpful with helping book restaurants and giving advice on the city. The breakfast is also very good

I appreciated so much the young man who was the hotel concierge and check-in employee. He was so helpful and got me into my room early, helped me with a task I had to do in town, called for me and got some clarifications, and his English was so good, and he was so knowledgeable.

Very nice hotel, one of the best I stayed at. The service was top notch.

Awesome place, the hotel Las Palmas needed

Awesome place, the hotel Las Palmas needed

Flott hotell med høy komfor. Veldig gode senger, puter og morgenkåper. Litt liten størrelse på rommet, men høy standard veier opp. Bor her gjerne igjen.

Lovely pool and rooftop bar. Within walking distance of the cruise terminal and even closer to the bus from the airport. Really helpful staff. All in all an excellent choice.

Lovely pool and rooftop bar. Within walking distance of the cruise terminal and even closer to the bus from the airport.Really helpful staff. All in all an excellent choice.

Excellente localisation.

Nice location, very clean and friendly

Nice location, very clean and friendly

Very nice, quality hotel. Everything is really good. Worth the price

Great hotel, good service, nice staff, complete room, nice bed, good breakfast. I almost never eat in a hotel restaurant. However, in this hotel 3 X eaten. Quality and service very good.