Messed up our booking and we were downgraded. So it just ruined my experience.

Good location -.

Walkable to places of interest including AGNSW and lots of great food options. Comfortable nights sleep

Very comfortable nights sleep, great food close to many great food and entertainment options.

Really lovely, unique hotel - totally recommend

Good service from all staff. Rooms could improve with attention to detail in cleaning

Love staying at Ace, this was my third time and will stay again! Highly recommend. Beautiful building, delicious food, lovely staff, great rooms and close to Capitol Theatre, light rail, easy walk to Central

Room small and dark. Limited amenities. Downstairs restaurant very good for breakfast but not for dinner. Bar area and dining area freezing cold as they kept doors open in winter, difficult to sit and enjoy. We arrived with a lot of luggages and noone helped despite 4 people standing around.

Great staff, quiet, comfortable, clean room. Fun stay.

Love the interiors. Obsessed with Flack studio. Love the common spaces and spent a lot of time in the lobby and bars etc.

Loved the sense of place and design elements using its history as a brickworks

very clean , good location.

Great location, clean rooms, very friendly and helpful staff.

Really enjoyed the stay nice vibe very central

Great location. Clean. With personality, very eclectic. Room a little small.

Wonderfully staff and very nice facility

Amazing, simple, comfy.

Only stayed one night but bed was comfy and room was very clean

3rd time and it is very easy to check in and out. Very clean and great location

amazing hotel! great location and fabulous dining options

Beautiful

Beautiful and comfortable room. The restaurant had good food for all meals and the bar was warm and inviting. Great place to stay with kids

Friendly staff at reception and restaurant, they're helpful and informative. Quaint and pleasant room theme. Quiet location with distant views to the city East. About 5 to 10 minutes walk to the busier parts of the city and main transport routes, and there's a convenience store and pay carpark nearby. Nice twin vanity sink, and good hot water supply, but the toilet and shower areas were lit a bit dark and the black tiling didn't help brighten the area. I found it awkward to close the toilet privacy door due to very limited space. I would have loved small shampoo, lotion and soap packs rather than the large bottles afixed to the wall. I'd prefer if they supplied single-use room slippers, and I don't use the bathrobes (which were plain fabric rather than terry). Room size is just OK if you didn't have large suitcases, but would be a big problem if you did. The facade and reception area are lacking in the lavish look that I was expecting from a hotel of this rating.

Excellent! We loved our stay, will be back.

Booked this stay for my daughter's 18th Birthday celebrations and Sydney sight-seeing. Unfortunately I was unable to stay due to family illness. Staff were amazing. Nothing was an effort or too much trouble. Pre-paid the booking and had everything organised with complete attention to detail, understanding and sensitivity. Girls were warmly welcomed, special birthday message/wishes and some complimentary birthday drinks vouchers. Daughter was very impressed, as were her guests. They said the hotel was beautiful and service exceptional. We would not hesitate to stay at the Ace Hotel again, when next in town. Thank you!

Clean modern room with a twist of difference. Nice bar and restaurant. Across the road from Chin Chin and walking distance to central train station.

Utilised the space really well. The space felt like home as it was very nice and cosy.

Really enjoyed the Ace Hotel for an overnight stay. It’s funky, staff were lovely and did a great job. Room was clean and it was quiet at night (no street noise). Thanks 👌

Better than last time

Love staying here. Amazing location right In between Surry Hills and Thai Town. Amazing restaurant and bar downstairs and also upstairs. Beautiful! Will be back

We couldn’t find any fault.

Great little hotel with the 2 things that matter for a short stay- comfy bed and a great shower.