Cozy beautiful hotel, waking distance to the Christmas market, shops and restaurants. Basically the hotel is located in The old Quebec town, the view is gorgeous! The staff were very friendly and helpful, room was clean and comfy. Con ( in Old Quebec City ) was the parking garage for us because we had a big truck. It doesn’t matter which hotel you stay if you have an oversized vehicle it’s a pain in the butt!

Visited the German Christmas Market Lovely time, great room and restaurant

Very nice, friendly hotel. It was very busy when we came but staff was accommodating and efficient.

It was great. Comfy beds, plenty of hot water for a long shower, clean, location was perfect for seeing all of Old Quebec.

This hotel is at a great location next to restaurants and shopping, walking distance to everything. The rooms were surprisingly large, and very clean and cozy. Staff was very helpful and friendly. We will be back!

The hotel is well located. Our room was large, bright, and beds were very comfortable. There is a gym and a pool area down the lobby that was really nice and very clean.

Right in the middle of the old city, can walk everywhere. Very quiet. Some stairs at the entrance but once in very well

The valet service needs vast improvement. The car park is about 100 feet before the entrance of the hotel and no valet waits outside like all other hotels. So I had to park in the street temporarily with my hazard lights on and unload, causing a backlog of drivers behind. As reception is up the stairs to the first floor I had no choice but to get there to find out where the parking lot was, no easy feat when you’ve got walking difficulties as I do. After locating the parking lot, I had to reverse up Palais to the parking lot, as there is absolutely no option to drive around the block. The entire experience was a logistical nightmare. The younger lady on reception who checked my daughter and I in was pleasant, but it was only after we checked out the next day that we discovered a cute little coffee shop by the hotel entrance. It would have been nice to have been told about this. The hotel doesn’t have a bar, or at least one that was made aware to us. The room was clean and comfy, but very small. For one night, it was suitable. We needed a late check out, and the hotel was good enough to accommodate our request, but only until 1pm. Overall it was ok, and I’d probably stay there again, as it is well located, as we come to Quebec City more often now.