It’s a lovely hotel. Very clean. The staff were friendly and attentive. Breakfast was excellent. We like to walk but be forewarned the hotel is on a hill so be prepared for some exercise!

Very disappointed in Sofitel. We had a long italy trip and every hotel we stayed in was beyond amazing and they all had breakfast included and great service. Sofitel was extremely expensive for nothing. Breakfast isn’t included. We booked a luxury room with view and my view was a construction site that they refused to change for us even though we PAID for a view. Beyond disappointing.

We had a wonderful stay at Sofitel. The staff were amazing and helpful. The hotel has lots of shops and dining options close by. The rooms are clean and bright. Would stay there again!!!

Lovely stay.

I chose the Sofitel for my stay in Rome because of its' reputation for upscale, luxury accommodations. This was a special trip to celebrate my husband's 70th birthday. With almost no lobby, and limited seating that looks like it came from Ikea, the hotel is more about 'style' than substance. Decorated in marble tones and white, the decor aims for a contemporary, minimalist look that in reality translates to a lack of comfort and purpose. Our 'luxury' room had no chairs, no desk, and a bathroom counter that didn't have room for any personal items. Our Juliette balcony was a rip-off. It wasn't high enough to provide ANY view, and not wide enough to sit on. These balconies are limited to the hotel's third floor ONLY, so this provides an idea of what you can see. Other buildings and trash. To set up a his computer in our room, my husband was forced to sit on a foot stool and hunch over a small cocktail table. The hotel has some of the worst room design I've seen. It's obvious the designers didn't try to stay in the room. To add to the overall inconvenience of the hotel, it is situated at the top of a steep hill, so even using the metro, you end a long, hot day with a 15 minute steep, up hill trek. I regret my choice of this hotel and would not recommend it. The staff were friendly and nice, but not accommodating to personal needs. They have such a volume of tourism they don't need to provide anything more than a basic level of service. Another hotel choice, definitely!

Great service and friendly staff. Super comfy bed.

Very poor quality breakfast overpriced

Outstanding property in the upscale Borghese neighborhood of Rome that is a little quieter and off the beaten path for most tourists. Property itself is outstanding with spacious room, ultra modern bathroom, and high ceiling. A fantastic rooftop bar for meals or just a nightcap before going downstairs to end the evening is one of the other great things about this hotel. Convenient two block walk to a bus stop as well as several great restaurants within a two block radius. Staff is very friendly and attentive. Very much helped to make a very memorable experience in Rome.