Good location

Lovely hotel, everything excellent

Fabulous Seaview room. Not ready at check in.

Very Good Historical Building, Great Service & Staff. Touch of faded grandeur, very enjoyable

An elegant hotel with great staff. Really enjoyed our stay

Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.

The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx

A lovely hotel a tad old fashioned but all the facilities were there. Breakfast was excellent. Staff were very friendly and professional.

It was a very pleasant stay my daughter and I had a great time.

Great stay, chilled atmosphere & kind staff. Loved the place 👍

Wonderful traditional Victorian hotel. High ceilings, traditional wood walled bar and loads of space in rooms. Such a change from major hotel franchises and so English in history. Friendly staff, good food and right across road from pier. Fab

All of the staff were friendly and welcoming. Breakfast staff were very efficient. Set in beautiful grounds the building is attractive. The room was great, plenty of storage, enough seating, lighting and power points. Even though I chose a single room, the bed, including the pillows and bedding was all very comfortable and the bathroom was a decent size with a shower over bathtub. I didnt make use of the spa/ leisure facilities this time but would be something I look forward to using on another stay.

Amazing staff, the service is fantastic. Spa and pool lovely experience.

I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again

A lovely little stay in Devon for a one night business trip. Location is excellent and service and staff were wonderful. The hotel is quite old-fashioned but does the trick and there seems to be a lot happening in terms of entertainment. Overall, it was great value for money. My only complaint is in room 9; it needs a little bit of TLC. There were dust webs on the ceiling, the shower was far too hot and I couldn’t turn it down, and the blinds in the bathroom were broken, I ended up having to put a towel up to the window for some additional privacy. I would definitely stay again but those finer details just need ironing out.

Position of hotel

Fabulous view of the sea and very helpful staff. Good breakfast.

The staff are amazing, nothing to much trouble for them

I would like to thank all the staff for their professional and friendly service. The breakfast was excellent. I will be back

A good budget 3 star hotel right on the sea front which is punching above its weight in terms of cost to value given. I stayed for 6 nights in January. All staff I spoke to were friendly, outgoing and professional-easily comparable to more expensive and chain hotels There was ample free parking on the hotel grounds. The connection strength and speed for the free Wi-Fi was good in all the areas of the hotel I went. The room was comfortable and clean, with servicing each day as standard. A small but useable gym+pool is available for a small fee (I was given complementary credit for x3 uses during my stay which was a nice touch). Irons are available on request for those needing to press clothes. The included cooked breakfast was good quality, much better than I have had in some more expensive hotels. Evening meals in the hotel seemed expensive, but you are on the seafront, so within 5 minutes walk there are lots of options. The only thing that I think could be improved on is if breakfast started at 07:30 not 8:00, for early risers and those wanting to get out and about on their travels. I would stay here again, as it offered excellent value and ticked off all the things I needed from a hotel.

The staff are amazing

Distinctly average, appear to be on cost saving measures. Service poor apart from Receptionists and Becky.

A last minute booking for a business trip. What a great find. Fantastic Staff, both at Checking & out, and also in the restaurant. Also the food was not only very tasty, but great value. This will be my go to place when I am in this area.

Comfortable bed and warm room at a cold time of year. Breakfast was very nice. Top man Paul, a star in the Dining Room. Friendly and helpful staff in general. Leisure facilities available at this hotel. Pool and Spa. Unfortunately I had a bad throat at the time of staying, so wasn't able to make use of these.

The service at the Palace Hotel is exceptional. All the staff are polite and friendly while remaining professional. Our room was clean (as was the hotel overall) and extremely comfortable. We stayed B&B and the breakfast was delicious with plenty of choice.

Beautiful hotel if you love old architecture and beautiful art. The restaurant staff were so friendly and I have to mention Paul who was clearly dedicated to the hotel and guests.

Staff were superb, very helpful, food lovely. Everyone was friendly and welcoming.

If you are over 75 this is the place for you. Unfortunately I am not!! Don't be tricked in to booking in for dinner the restaurant was not as busy as we were lead to believe. There are some great places within walking distance. Breakfast was a bit disappointing there are a lot of supplements on items (you have to pay more). We were also woken up at 0700 both morning by someone slamming a door several times below our room which I think was the kitchen.

Perfect location and spotlessly clean. We had a lovely big room with sea views, (see picture), king sized comfortable bed and bay window with arm chairs and coffee table, which added to the ambience. A lovely stay for my birthday, thank you

Disappointed with the breakfast especially as it cost £12 through Expedia. Never a had a boiled English breakfast before…and never will again. Have had better breakfasts from the Little Chef in the past and trust me that is not a compliment. At least it wasn’t big enough to be unhealthy.

Clean, quiet and lots of free on-site parking. Wi-fi is not great but the restaurant is fabulous. Well cooked, piping hot food and with plenty of choice. The staff are friendly and helpful, especially the restaurant manager (or head waiter, I'm not sure). My only moan is that it is not obvious how you get to reception! For 1st time visitors - looking at the front of the building it is down the right hand side. Great location overlooking the beach and close to the pier.

Comfortable and quiet room in a good location