Check in was simple. Took awhile though as the front desk lady was talking to someone on the phone in the back about Christmas shopping. When we got to our room. Our restroom was dirty. There was hair in the sink and on the toilet(we had a dirty towel as well). The pillow cases had blood stains and stained yellow. With the experience we had we decided to not try the breakfast or pool. Front desk was very friendly though.

Blood on comforter. Stains on sheets. Brown stains on bedding and towels and curtains. Cockroach on wall. Hairs on bathroom tub. Prison pool with nasty murky water. At breakfast juice machine not working. Waffle batter spoiled.

This hotel and room is really gross, and there was a bug in my room as well as dirty sheets, headboards are disgusting, looks like this hasn’t been cleaned properly in years. The staff is nice but I wouldn’t stay here again if someone paid me to. I was scared to touch anything or let my stuff touch anything. The blankets stunk like they also weren’t washed. The staff was nice but I think they live in the hotel, which is awkward. The pool is over saturated with chemicals and no ventilation so it’s really hard to breathe in there. I let my child swim for 5 minutes before we had to leave the room because we needed air. It was also a lot deeper than posted. My daughter is 49” tall and could barely touch the bottom at the 3’6” shallow end. The shallow end ladder was out of order as well. The whole hotel needs to be deep cleaned, repainted, floors redone, new linens and furniture. The lamps had something splattered on them, under the bathroom sink the wall had something splattered, sheets were stained and not changed, blankets smelled like body odor, headboard was sticky with hairs all over it, outlets didn’t work in the lamps. I’m not sure what bug it was crawling on the floor because my husband killed it without the light on. Breakfast waffles were good, coffee was not strong and cereal options were cheerios and Raisin Bran. I tried contacting hotels.com and they couldn’t do anything except contact the hotel, and they didn’t say anything to me to fix the problem.

Very easy to check in. Just a random stay. Room was clean. There was some random itens left from the tenants prior, but Im not complaining.

Worst stay ever! Terrible room, dirty rooms, loud kids running on top of our room. Complained several times to front desk and NOTHING!! Very very disappointed in the entire stay! Elevators were dirty, halls had not been cleaned

The front desk personnel were friendly and accommodating but the hotel is in terrible condition. Door scanners are cracked and broken, garbage litters the floors and elevator, and things are generally dirty and falling apart. My room had an overpowering Smell of mold and mildew and the shower was permanently stained and would not drain. The AC was not working properly and so the room was hot and humid.

Asked for late checkout, was assured I’d have one but right at 11:05 I was getting a call about check out and then when I was in the shower, the maid showed up thinking we checked out already. Kinda hard to understand them. I called a week or so before the stay to ask questions, they only awnserd one question before hanging up. Beds were pretty hard, very springy and I noticed certain spots in the bathroom that definitely needed some touch up attention

The staff was very nice and helpful. The room was clean