Basic room, clean and comfortable. View was underwhelming. Mini fridge didn’t work. Comfortable beds

All round good. Easy access to the city. Easy parking, friendly and welcoming staff. A good range of choices for dinner and breakfast. Recommended.

Unfortunately we don’t have very many positives about our stay here. - Reception staff had no life about them. When we checked out there was no “Good Morning, how was your stay?”, to busy working on the computer with a quick “thank you” as we dropped the keys in the box. - breakfast is not worth £13. The coffee was undrinkable, the bread section everything was stale, there were dirty dishes on tables that should’ve been cleared as you entered and it was only 6:50am (they were still there when we left 30 mins later. There was only one waitress on and the majority of table didn’t have forks. - the bar only had one till so you needed to wait a while to order. The bottles behind the bar could do with a good dusting as it didn’t entice us to order a drink. The staff seemed quite new in this area but they were pleasant and helpful. - the room was stifling hot even though we turned the radiator off and had the window open. We really struggled to close it so it was safer to leave it open. We could hear the room next to us also struggling to close their window. The radiator ticked constantly to the point we struggled to sleep. Black out curtains are great but it would be better if they were closer to the wall to prevent daylight pouring in at the sides. - the bathroom could do with a proper extractor fan as all the steam is ruining the paintwork, it’s peeling off the ceiling and the door is in need of being replaced.

Only slight disappointment was the bar calling last orders at 9:50pm and closing at 10pm

The room was standard hotel like, but very comfortable bed, with nice bathroom. The restaurant was good too. Very helpful staff!

This hotel was rated as a 4 star. I cannot understand that. The Leonardo hotel in Inverness was 2-3 star basic institutional hotel at best. It had no exterior appeal and no interior charm. It was a 25-30 minute soul-less walk into the town centre on a very busy road. The room was tiny. No air conditioning. The shower was very good with large fluffy towels. The breakfast was passable but there was no fruit at all. I've stayed in a Leonardo hotel before, never this disappointing. My recommendation is to not book a room here. I wish I could be more positive.

The room was too warm. To avoid bugs I kept the window closed, but left the random desk fan by the window running. At 2am the creakiest room I've ever stayed in began ticking and creaking like mad, they'd turned the heating on. It's already hot, why wouldnt you up it a bit further. The room became an unbearable fan assisted oven. With no choice but to open the window, curtains and leave the fan running, it took a suprisingly long time to get back to sleep, despite the comforting sounds of constant arctic trucks on the main road and hourly trains speeding by on railway just outside. At 3am I went down in the hopes I just had a bad room and could move, but of course they were fully booked (despite many rooms still available online), but it doesnt matter because reception assured me every room has the same pipes around the skirting boards that get boiling hot (a colleague staying at the hotel proved otherwise). Apart from the room being unclean, the coffees not being replaced, the staff lying to avoid serving guests... the bfast was pretty good.

Bed was comfortable, and room was clean, unfortunately the noise from the plumbing reduced our experience, possible airlock in the system, but loud whenever either we used the facilities or people in the adjacent tooms. Only one lift worked. Breakfast items were tasty enough but could have been hotter, slow to refresh supplies. But staff all very pleasent.

A very good location, 15 minute bus ride to the centre. Extremely noisy and dusty. Staff were very friendly and polite. However, I would not return.

The hotel staff are lovely but the rooms and swimming facilities need significant updating. The bathroom is full of mould and the room walls were very marked

The hotel was clean, staff were friendly but we visited at a busy time and only 1 lift was operating that barely fits 3-4 people so we ended up using the stairs to access our room on the 4th floor constantly throughout our 2night stay. Minimum wait time on the elevator in busy times was 15mins!

Good for a quick 2 night stay.

Property seen better days. It’s in need of overhaul.

Could not stay in the room offered because of paint smell. Staff were great at trying to accommodate alternatives which was greatly appreciated

Disappointed with the breakfast. Typical English breakfast, not at all similar to what you would expect in Inverness from a hotel for this price.

Hotel looked nothing like the pictures. Terrible rooms, terrible bathrooms and extremely noisy in the night. Lot of other good options available. Skip this one

During my recent stay at the Leonardo, I encountered several issues that significantly affected my experience. While the concierge staff was consistently helpful, the lack of air conditioning made the building unbearably hot and muggy. The windows barely opened, and there were no top sheets for the bedding. Additionally, there was no screen protector on the windows, so we had to keep the lights off at night to prevent bugs from entering the room. Furthermore, there was no ice machine, and even the cleaning staff had to use fans to cool down due to the heat. The bathroom also had its share of problems, including a crooked toilet seat that couldn't be fixed, a soap regulator that limited the amount dispensed, scalding hot water from the tap, and a shower head that couldn't be removed from the wall. One other important thing to mention is the location. This hotel is located outside the city, so to reach the city center, you can expect a 30-minute walk or a £10 taxi ride, which may require some waiting. The view from the hotel was also terrible. To top it off, the pillows were uncomfortably stiff, and when we requested new pillows, we were informed that there were no additional pillows available. Additionally, the bed wheels were not locked, which caused inconvenience. Overall, these issues made my stay at the Leonardo less than satisfactory.

Hotel a bit run down Not a great selection for evening meals and what there was was poor fair We had to move room as when we went to bed and turned down sheets the bed sheet and mattress were soaking. It took over 1/2 hour to get a new room sorted. Key card faild every second time and had to spend ages at reception each time to get it reset. Spa facilities - these were good however 1. staff did not enforce rules especially in relation to the hottub where families with very young children monopolised it 2. Steam room was excessively hot 3. Sauna was cool On a positive note the breakfast selection was excellent..... for meat eaters ....unfortunately, my wife is vegetarian.

Shower had mold in it. Stains on the carpet. Beds were uncomfortable.

Very friendly staff and the most precise introduction in a hotel thar I ever got.

The hotel was great, the room was comfortable and well decorated. The staff were also very friendly and helpful. Inverness was a 15-20 minute walk down one road, so easy to head into town for food etc. There is also a bus stop close to the hotel if you'd prefer to get the bus. The only downsides were that we didn't think the room was cleaned properly as the wardrobe had other people's clothes in it and the carpet quite stained.

The property needs some updating for sure. We had a dirty room, late check in, our keys stopped working, we were given vouchers at for the bar and they weren’t used as promised and the service started off horribly, we requested late check out and were woken by room cleaning. The staff were friendly and helped but it was issue after issue which made the visit less than comfortable and definitely not worth the money.

It was an older facility, staff were not very helpful at times.

Great hotel. Clean and central. Solid choice.

Nice hotel, friendly staff although rooms could do with being modernised .

The hotel is need of some attention wallpaper peeling off marks on walls Breakfast down for 7 No eggs not of anything else no staff around just had coffee and left.

This is a perfectly reasonable hotel. Customer service was in general tip top. Very clean, very secure. Inverness itself is not a very large city. You can see what there is to see in terms of historical buildings and good shopping in a day easy. Because the old town is so small, one is never too far away from the sketchy portions if you stay in old town. Our goal was to be out just a bit, but still walkable. This hotel was perfect for that. The rooms are a bit dated but are equipped with good, current TVs. I expect to visit Inverness again, and will plan to stay here again when I do.

Hotel very tired and in need of update. Room very hot, food took long time to arrive very basic poorly cooked. Hotel fine for a one night stay not any longer.

Visit for a function in Inverness. Had food at the hotel both nights.2 girl bar staff were so helpful.

Limited dining bathroom had mildew issues and water damaga

Very nice! Hot tub and pool were a wonderful benefit! Helped and friendly Staff. Highly recommended

Pool and hot tub were great after exploring area. made sleeping great. friendly staff. Wonderful breakfast and dining