It is convenient, I felt safe. The hotel is clean and comfy

Nice and convenient stay in Oak Ridge. Very friendly staff and decent rooms. However, they have LED strip lights on top of the headboards that have no way of turning off. I called front desk 5 times with no answer and went downstairs and no one was there. I flipped every light switch, pulled the bed away from the wall and unplugged every outlet, yet the bright light still remained. I had to sleep all night in a very bright room which gave me a terrible headache the next day. This was very frustrating. Other than the light, the hotel was good and worth the daily rate. GET RID OF THE LED STRIP LIGHTS (or at least give us an option to turn them off).

The hotel was being renovated and was messy and unkempt. There was no notice of the renovations on the booking site. There was a notice at check in. The carpeted hallways smelled musty, but the remainder of the hotel smelled heavily of Fabuloso. Our room had dirt, dust bunnies, and coins on the floor. The dresser had a powdery substance. We immediately checked out and asked for a refund. We did not look at another room as suggested by the clerk, so our first night was NOT refunded. We were able to get the second night refunded. I would not recommend.

Not my first time staying here because of the great staff and location I stayed again and will stay on my next trip to Knoxville.

Nice staff members & quiet place to stay - great upgrades to lobby & other areas

The hotel itself was good. My room was very clean and organized with refrigerator, microwave and coffee maker. Two things will make it unlikely for me to stay there again. I stayed two nights in the first was very quiet. The second night there were several people in the next room who were up talking and laughing until about 2:00 in the morning. The walls are like paper. I turned the cooling unit fan on high and had it run continuously and played the soundscape on my phone but it was still like they were in the room with me to some degree. The second thing has to do with the TV being on Fox News all through breakfast. Less than a week before a hotly contested presidential election, one would think that a place of business would not have such a polarizing station on and turned up loud. Even though Tennessee overall is a conservative state, the guests were the very diverse. I'm shocked there isn't a corporate policy around having something on the breakfast TV that isn't the news...ESPN perhaps?

Room was clean could use some updates. Breakfast was good waffles eggs sausage bagels muffins danish yogurt biscuits and gravy. The staff was very friendly. Had dinner at Aubrey’s a couple of blocks way very good recommend by the front desk.

The hotel was in poor condition. The elevator ride was scary at best. It opened a couple of times way below the floor level, I almost tripped getting out. We booked a king room and they put us in a double. The AC in the room was making a terrible noise and we couldn't use it. Without it on, we could hear the neighbors AC making a big fuss too. Talked a few people that were staying there that were complaining about the same thing. On the plus side, they did have a good breakfast with bacon, scrambled eggs, waffles and biscuits & gravy. Was very glad I only paid for one night. We went to the Baymont Inn the next night and had a much better experience and for the same price!