The hotel location right next to central train station. We enjoyed our stay there.

Very convenient location right in the centre of Tour. Have stayed here several times and would recommend it to friends.

There was a pen on the floor in the room, the baby bed was broken and we didn’t get a new one (called the reception in the evening, luckily we had our own baby bed in the car) and there was a used shampoo bottle in the shower. Also the hotel is quite noisy with the train station next to it, but we knew it in advance so it was ok.

Quick stopover. Location is OK with a 10 minute walk to the old town. The aircon in the room wasn't good. The room was too hot all night so sleep wasn't great. Good value for a modern hotel a little out of the way.

Centrally located hotel, nice rooms, and good breakfast. Limited parking spaces in hotel, but public parking very close available

Excellent location. No noise from the very near station. Easy walk to Cathedral and restaurant area. Underground parking good. Would return.

Nice spot close to the train station

Good hotel with good services. And near the center of the city

Very friendly staff. Good location near station but not disturbed by train noise.

The location was excellent for all of our needs. Since English is our first language, it was comforting to us that all of the desk personnel were able to communicate with us in English. All personnel were very friendly and made us feel at home!

Perfect location next to Tours train station. Great helpful staff.

Great location

An overnight stay after a concert at the Palais des Congrès, just a few metres up the road.There is free parking on the slip road in front of the hotel or paid parking behind the hotel.The buffet breakfast was excellent with a wide selection of hot and cold dishes.

Nice hotel close to the train station. Clean and quiet rooms.

The staff was extremely helpful both before and after we arrived.

room temperature cannot be adjusted from my room. My room is way too hot. Walking distance to old town tourist attractions

Me and my brother stayed for a week, the staff were fantastic and i couldn't fault their customer service. They had good knowledge of the area and were always so happy to help. I would happily stay again.

Me and my brother stayed for a week, the staff were fantastic and i couldnt fault their customer service. They had good knowledge of the area and were always so happy to help. I would happily stay again.

Parking was the worst! Arrived with NO WHERE to even stop and check in and unload bags , we stopped in front of the hotel only to have a car honking behind us . Drove around again and saw Novotel on the underground parking sign . Tried getting in there but needed an access card . Pushed the button only to have someone say something in French as I spoke English to them . Second time , same thing . An angry man behind finally got out of his car and let us in with his code . We where only stuck again at the garage door button . The same angrier man had to let us in there also . Drove around only to find that the hotel only had like 12 spots and 4 had their construction and storage crap in them . The receptionist gave us the wrong code to get out ! So stuck again .The person honking behind us had to let us out ! Felt so bad after this all happened and wished I'd stayed elsewhere . Sent the wife to get info . The person said there was parking across the street . Which we never found . Ended up in the terminal parking lot and toted bags from there . Wasted an hr with the whole ordeal and so spoiled my mood . The guy receptionist never even said sorry . Such a joke on making me feel welcome and apolagtic . Wouldn't stay here again because of how upset I was about the whole experience .

Three of us were sharing a room, it was very clean and comfortable with modern decor. Receptionist was very helpful and friendly. Breakfast was delicious with a variety of teas set in a pleasant room.

My biggest complaint is the cleanliness of the hotel. My room was large but very dirty and the bathroom smelled. Even after having it cleaned the next day, it still was dirty. The internet worked fine until the weekend.

The hotel will be good after the mosquito problem is addressed. They only come out at night. They live in the AC and there are lots of them. It is not a new problem as I realized that the little marks on the walls were squished ex-mosquitos. The first night we both got over a dozen bites. To survive, keep the AC on high and the lights on. However, the sound of the neighbors slapping at the walls may wake you. Otherwise, the hotel is convenient to the station but loud if the windows are open. The staff is nice but should issue fly swatters with the room keys.

The room smelled damp from some previous leak in the ceiling. There were smoking rooms on the corridor, which meant that the smell of cigarettes permeated our room too. Very noisy, with doors banging and general business at 6 in the morning. We were at the end of the corridor, so I imagine this would be worse for other rooms. Bathroom was not especially clean - hairs in the bath tub.

Stayed on the 7th floor, superior room. It overlooked the train station but was not disturbed by any noise overnight. A few announcements could be heard around 7-8am but otherwise a good night's sleep was had. Breakfast was good, with a selection of hot and cold items, fruit, yogurt, croissants, eggs, bacon, etc. as well as fruit juice and as much coffee as you could drink. Secure underground parking was useful as all the (free) spaces outside hotel were taken when we arrived. Air con in the room was a blessing as the temperature had reached 39 degrees in Tours that day! After dinner we returned to the hotel for a drink but were disappointed that the bar seemed to be closed - no staff around- at only 10pm. Nice spacious room and clean bathroom. Would highly recommend

CLOSE TO EVERYTHING IN THE AREA...ENJOYABLE! I would come again...WALKING DISTANCE TO THE TRAIN... The staff very helpful and accommodating for your benefit. If you want a pleasant staff and a clean room you will enjoy.

It would have been better if they had refrigerator. Breakfast is nice.

it was a great experience. Perfectly located next to the station 2 minutes to conference center and walking distance to everything you need. Super friendly staff and clean rooms.

This hotel is centrally located behind the train station; Le Theleme was the best meal we ate in our 10 days in France, but this hotel did not tell us about it even though we asked. Another nearby hotel gave us the recommendation. I would stay here again, it was clean and the price was right

Good fairly modern hotel well positioned near the station

I booked a room on Hotels.com and they gave me a room facing the train station. There was a constant barrage of train announcements that I could not drown out. I wanted to stay another night in town, so I asked for a new room. After letting the staff know about the problem, they guaranteed me the same rate as Hotels.com and put me in a Superior Room. Overall satisfied, though the website says that they have safes in the rooms. Not true.

Great Location

Hotel was easy to find and right next to the station so convenient for trains to the chateaux. Station was too close. We could hear the trains and even the platform announcements from 05.30 to midnight. Luckily it was cool so we didn't have to open the windows much. Room was fine with new looking carpet and comfortable bed but the bathroom was disappointing with traces of mould in the shower area. Shower was very temperamental and the bath took an age to fill and empty. Good TV with reasonable choice of free French TV channels and great to have a safe and a kettle. No minibar though and we were expecting there to be one. Staff were pleasant. We had one meal in the hotel restaurant and it wasn't great. Hotel is used by tour groups so there was occasionally a wait for the lifts.