The room was clean. The area is not the best. I had an ashtray of all things stolen when some homeless folks walked through the property. The manager wasn’t helpful regarding the tv in one room that wasn’t working, and finally moved me to another room where the bathroom light was out. I asked for a bulb to replace, but he never got off his butt to get me a new bulb.

Ok

Tried to check in. No one was there to check in. Had to rent room some where else. Didnt get my money back either

The place is so run down. Shower head was barely strong enough to wash body but having long hair was troublesome so didn't even bother to wash hair again in the morning. Toilet bowl has color stain as its seems like water been sitting there for a awhile. Kids wanted to swim in the pool that why they book the place but it was in a horrible state, half filled and dirty green water. TV was broken, AC cover was broken, no Microwave, no Coffee pot, no Towels, and all bed sheets including blankets was stained even when we ask for another bed cover. We had to keep the AC on all night because the room smell like smoke. Luckily we brought our own towels because their towels smell and not even white. Please take them off Hotels.com as we are very unsatisfied this this stay. A full refund would be very appreciated since we all suffered a horrible time not being able to enjoy a clean restfull night after a long day at the lake. Wish I could've taken more photos to document the horrible conditions.

This place advertised that it was clean and the pool was functional. We checked in late from traveling and had no other options. The rooms were all dirty, bed covers were stained, bathrooms were dirty. They offered a room with no toilet seat, I could not sleep all night and would like my refund! I would never want anyone else to experience this filth.

I got a knock at 9am from housecleaning after getting in at 3:30 am. Check-out was at 11 am. The door had no peep hole devise, so I had to assume it was really housekeeping. Th room fire alarm had no cover but had exposed wires

Room was dirty. Stains on the sheets. Not enough towels available and not washed properly. Very old furniture. Pool out if order and looking like a garbage dump. Service not available. You will sure find a better place for the same money.

The weather was pretty hot 108 for Merced, upon checking into our room we noticed the pool area rope off closed and green water and trash all in the pool! We tried to go get Ice and ice machine out of order and the vending machine are out of order!! We go to turn on our TV and No Signal TV out of order! No WiFi service either at this hotel . We went to complain to front desk and wouldn't answer the door. I went back to the room use the phone rang rang they wouldn't answer!!! We were so exhausted from our trip from Las Vegas Nevada to Merced California we said we would try and talk to them on Saturday the agent said his manager will get back to me. Never happened upon check out Sunday morning there office closed and no answer the phone either on this day . Horrible experience with this location. The only one thing I can say was they had good AC and good water pressure for cold showers! Never coming back to this property again Jorge Martinez