The staff were very friendly and accommodating. Simon made dinner service delightful (along with every other interaction). We very much enjoyed our stay and have no problem recommending this lovely hotel in wonderful Paradiso!

Old and needs to be updated

Service Really bad from Staff. Rooms poor inside.

Great hotel, the location and the view were very nice. The room was very comfortable and the staff very attentive. The breakfast included with our stay was very generous and out of this world. We were very happy with our stay at this hotel.

Peaceful Affordable and great location!

Great destination, very nice hotel and friendly staff

Great view of Lake Lugano - but there is a building site with 2 large cranes that suggests that in a year or so that view might be obscured by a new block. Our room was value for money but the hotel seemed to us to need investment, pretty much from top to bottom. Breakfast was good.

Very nice staff and excellent location

They were so kind and helped me with any questions I had. The room had a gorgeous view and it was the perfect amount of space for a solo trip!

It’s was a fantastic place with very helpful people

We stayed for the night - honestly we weren't that crazy about Lugano as a city so maybe that effected our experience. Hotel is nice but average - do not expect an actual lake view.

Stayed for two one-night stays as part of a road trip, different rooms each time. Pros: the interconnecting rooms for a family are very convenient and the beds are comfortable. Cons: the hotel feels strikingly dated in terms of decor and amenities. We could not use European adaptors as they would not fit; there are no USB charging points in the rooms.The breakfast is ok but not a huge selling point, and we found it overall a bit soulless though it is convenient to be able to eat there in the evening as it is a distance from the centre of Lugano. For the money I felt it did not offer great value; however it was a cheaper option in the location so perhaps I am expecting too much. None of the reviews mentioned the train line behind the property! Not a deal breaker but hat means frequent and quite noticeable noise. Staff generally pleasant and helpful; a good pit-stop overall

Decent hotel with some nice people in the reception but way too expensive. I enjoyed my room on the fourth floor with a gorgeous view but when you pay way more than 300 Swiss Francs a night for this three star hotel, you expect more than a room with a Decent hotel but way too expensive. I enjoyed my room on the fourth floor with a gorgeous view but when you pay way more than 300 Swiss Francs you expect more than a room with a small tv, few channels, no coffee machine machine, and a safety box the size of a shoebox. small tv, few channels, no coffee machine, and a safety box the size of a shoebox. But if they lowered the price for a room I would probably be a fan

We enjoyed our stay at Hotel Delfino. We had a twin room with a balcony with a city view. The beds were very comfortable, and the air conditioner worked well. Our favorite part of our stay was the breakfast. The hotel offered an extensive breakfast buffet, and there are quite a few tables indoors and around the pool area. The pool itself is very nice, with a shower off to the side. Pool towels are available at reception. You can also get free bus passes at reception. The lake is a couple of blocks away, with easy access to the walkway that runs along the lakeside.

Pleasant stay in Lugano. The property is conveniently located and quiet.

Staff are very friendly and helpful.

Overall the stay was fine only marred by - not being given an extra pillow in spite of asking twice - full breakfast not available till 8 am even though officially starts a 7 am

We stayed 3 nights and loved it! Everyone was welcoming and kind. We ate breakfast and dinner every day at the restaurant at the hotel. The food was delicious and there were lots of choices. The rooms were spotless.

A good, classic looking hotel, with great service. Breakfast varied and rooms spacious. Had a lake view room which was very comfortable. Big bed (two singles pushed together, with memory foam king size top layer and pillows). Nespresso machine and complementary pods was a nice touch. As were the bottles of water in the fridge. A/C was in the room, but the control unit was missing. This was not an issue for me personally. Restaurant had a good variety of dishes and bar well stocked. Staff were very friendly too. Wifi performance was reasonable in the room and throughout the hotel, which is obviously a must for business trips. Overall, I would rate this hotel 8/10.

We paid for a double twin /king room and was given a small queen room and when I asked if we could be moved to the room that we paid for I was greeted with rudeness and told the hotel is full. I then asked how much this room costs and was told it is what we paid for.

The room was ok. Have the very basic thing I’ll need. However, breakfast was far below expectation. Not enough staff, food replenishment was slow. Staffs were friendly though.

Thé place was not worth the money paid.

Great hotel, loved the pool area and room was nice and a great size!

Lovely hotel in a lovely location

Clean, well appointed rooms with a balcony. Lovely, helpful staff and the food in the restaurant was quite delicious. Comfy bed, the pool looked lovely (didn't use it) and our only complaint was that some of our neighbours were a wee bit noisy. But kids are kids!!

Very nice property, reasonably priced and has a fantastic view. All the basic amenities of a good hotel are there and so it's ideal for trips over the weekend. The staff were very kind, although the hotel does look somewhat dated in its décor, very 1980s but not necessarily a bad thing.

good hotel clean and nice room.good location.

Air conditioning in room was turned off and window was open with outside temp of 95 degrees and it took hours for the room to cool down

Great location, friendly staff. Great breakfast! Clean!!!!

The room was good. Size and had a beautiful view. The bed was comfortable and the room was clean. The staff was helpful and stored our bikes in the storage. The breakfast was very good.

Hotel staff were very friendly and accommodating during the length of our stay. Our room was very clean on arrival and had a lovely view of the lake, The breakfast had plenty of choice with something to please the whole family. We choose the hotel for the bike facilities and we were very impressed with the separate bike lock up room and the bike washing and maintenance area. The pool temperature was perfect for a dip after a day cycling up hills!

Nice simple hotel with a good pool. Quite central to main parts of Paradiso