Started with check in. It's Orlando, it's the weekend the hotel is hosting multiple large conventions, and only one person working the front desk? There was also a kiosk you could use which was also slow. So check in took a good while. The hotel had no water! Staff didn't bother to let anyone who was checking in know this so when you got to your room and used the toilet you got one flush and you were stuck with the rest. Staff told guests that the water would be up soon. It took much longer than they told guests and when the water finally did come on there was no hot water. Since the water had been down for so long when it finally came on it was brown. So you had to run the water for a long time to get it to at least look clean. The manager did comp us a drink at the bar and free breakfast for the entire weekend. The breakfast was good. The Bartender at the bar was great! She was the best part of the whole weekend! Super helpful and friendly.

Only had 1 microwave in lobby for hold Hotel

The staff was friendly. I could not get anyone on the phone from my room to the front desk. The room was very clean. the coffee in the room is awful. The soap, shampoo and conditioner was useless and awful.

Trash piled up outside. Bed had tons of hair. Bathroom had a bug. Elevator took forever.

No ice machine on any floor but number one and most of the time that was empty. Coffee pot not Kuerig type. No microwave in room. Fridge not very cold to keep items.

Very dated property. Water was out for approximately 8 hours on the first night. No one told us at check-in. Then no hot water later in the weekend.

Checking in to the hotel was fast and easy, room was clean. Room was a little outdated, but the beds were comfy

Hotel was virtually empty. Overall maintenance is declining. Clean enough but boring. If yoy want to be bored stay here. Starbucks on site if you like paying 5 bucks with tip for a coffee. No thanks.