Nice, newly renovated room. Good sized fridge and freezer. Beds and pillows were very comfortable. The staff here were all very nice. Happy the pool and hot tub were open until 11:00pm. Would definitely stay again if in the area!

The pool area was not in a clean state. Hot tub had significant scum around interior edges. The entire pool room had hair all over the floor. The pool filtration and pump system needs maintenance due to clumps of hair were floating around. Staff can do a better job keeping towels available.

Very nice, clean, updated, and great price!

Check-in was quick but addn $10 surcharge on bill that wasn't noted on Hotels.com booking / might have been a maintenance fee for room cleaning, was annoying nonetheless. On plus side, this location had a pool & hot/tub which was unexpected & might explain the higher than average room rate. Area has dining options nearby since this is a tourist town. Except I don't recommend the nearby Denny's restaurant unless you can pay cash as their sign on door says no credit, debit or checks accepted. Also they were far too crowded, I recommend the Dells Diner for great food selection, reasonable prices & excellent service

The room was nice and looked like it was almost completed with a remodel. There was a hole in the wall in the bathroom that looks like it might be for Kleenex? The shower stall was new. It had “color” written in blue on two of the panels. I chose this hotel over another because of the free breakfast. If you are the same, choose the lower priced hotel and go out to breakfast. The eggs and sausage were cold. We arrived at 615 so we are wondering if they used the leftovers from the day before and put them in the warmer to get them hot. The waffle mix was THICK. What I was able to get out only made 2 1/2 of the 4 waffles and because it was so thick, didn’t cook all the way through. We ended up throwing away the food and going to Starbucks.

The environment was very clean. The service was great-the manager ran to the store to get Yogurt after we inquired and they had run out. Suggest some safety features be installed--tub is slippery, with no safety bars. It would be nice to have a chair in the room. There is space available. We made reservations for next year WI Gospel Fest event. I was disappointed in the increase in price over this year. The manager appeared to help with a discount--still a big increase. The convenience of being next to the Crystal Grand is a benefit.

Beautiful decor, beautifully renovated, quiet, great service, lighted mirror, right next to concert venue, quiet wooded area. Great value.

Good

Great place to stay, very comfortable. The breakfast had lots to offer, but the eggs and sausage were cold; my only criticism

Updated nicely. Love the convenient location to the Crystal Grand

Spotless.

Was really clean, however a sweet treat was left out over night and there was ants all over it in the morning. Breakfast was ok, nothing to brag about. Pool and hot tub were nice, but it gets loud.

The room was very clean, especially towels and linens. Bed was super comfortable but could have used a thicker blanket. Loved the fridge with separate door for freezer and roomy enough for cold packs and frozen items. Shower was new but adding a shelf would make it more convenient for holding shower items. The hotel was very conveniently located near restaurants, venue and attractions. Staff was very friendly. We will definitely stay here again when visitng the Dells.

Comfortable rooms.

The staff was very helpful and genuinely friendly. Very clean hotel and the pool was a popular spot for us.

Clean, friendly staff, easily accessible, comfortable beds, would definitely stay again

Comfortable, convinent room; well laid out

Great place!

The gentleman that checked us in was outstanding.

Property was Average. Breakfast was good and staff very kind and helpful. Rooms are nothing special. Was quiet at night and slept well.

Freshly renovated and super comfortable beds

Check in was great. Staff friendly. Room was nice and bed was comfortable. Only problem was with the toilet - it was backed up. Informed desk when checking out.

Newer hotel and very well managed. Extremely clean. Bargain for the price

Friendly staff

Such a nice play to stay for an overnight trip.

The suite was very clean and beautiful however the bed was very uncomfortable. I'm 5'2" and have back issues and the bed being on a higher pedestal made it very difficult to get into and out of bed. I ended up sleeping on the couch which was extremely hard.

Walking distance to Crystal Grand

I would definitely stay here again. The staff were very nice, the breakfast bar was super good & I even got to check in early! The only things that I would say were mediocre were the walls in this hotel are pretty thin so I could hear kiddos running around and everyone talking when they were in the hallway and then one of my pillows had some stains on it but I just didn’t use that one because I had plenty others to use!

Very convenient location next door to the Crystal Grand. Was able to park at hotel and walk over to the concert we were in town for. The hotel was staff was friendly. The room was nice, there was a tooth flossing pick on the floor that was rather gross but other than that it seemed clean. Once thing I look for in a hotel is the option to have the heater fan run continuously as it helps me sleep. This one had that option but it didn't work. Therefore all night long every time the heater came on I woke up. Walls also seemed paper thin. Next to the heater fan and hearing the person next door snoring all night, I got little sleep. The beds and pillows were comfortable and seemed new. The breakfast was good, typical with eggs, sausage, cereal, fruit, waffles etc. Overall, a nice stay and I would stay again if going to another concert.

What a nice facility! We have stayed here 4-5 times in the past two months while caring for a nearby relative in hospice. The staff is kind and accommodating. The rooms (2 queen-sized beds) had all the amenities we needed for comfort: Soft sheets; fluffy, thick towels; excellent mattresses and pillows.

Good prices. Friendly staff

Nice Small and quiet room