Overall very nice hotel but very difficult to communicate if you don't speak french. A very distressing issue happened on the first night as we got locked in our bedroom as the internal door was stuck and we couldn't open it from the inside. It was very difficult to communicate this to the reception via the phone and took a while for help to come. They did not come to fix the problem during our stay either.

Nice hotel, only negative is the small car parking spaces! Otherwise a lovely stay and made me and my dog very welcome! Would stay again!

The ladirs at the reception were all very helpful and very friendly.

Excellent room size and view of the cathedral. Comfy beds and nice shower.

Great location!!!

A perfect service, everybody is very friendly

A RECOMMANDER BELLE PRESTATION

Review written from perspective of having a pet. The hotel is situated near a park and is easily accessible to the cathedral and all the main shops. The room was comfortable and for a fee € dogs can stay. Recommend for dog owners.

Campanile Reims Centre is one very few hotels in Reims that offers the best for the area with regards to cleanliness, efficiency, room size, professionalism of staff, economical nightly rates and general hotel standards. The housekeeping team is absolutely amazing- the rooms are very well cleaned and prepared. The front desk staff, supervisors and manager are pleasant, supportive and responsive. My son and I were moving and had to do a number of unexpected hotel night stays and ended up booking this hotel, and extending nights repeatedly because of our overall good experience. Areas of growth for this hotel include- 1. providing a cooler level of air conditioning in the rooms and in the lobby on summer days of extreme heat- priority 2. maintaining the outside of the property- painting, cleaning, mowing the grass.. 3. replacing furniture items that are dated. 4. attending to a sewage smell that emerges in the rooms daily- it goes and comes but emerges daily sometimes multiple times, but goes away soon after...We wondered whether it could be the smell of actual sewage which means that there is a plumbing problem, or perhaps the smell of cleaning products used..but the smell is quite unpleasant. I've taken the time to write this as my son and I are coming to the end of what was unexpectedly long term stay over the past few weeks, experiencing 4 different rooms. We really got to know the hotel and wish the very best for it's growth and prosperity.

The staff was nice and parking was cheap and easy.

All the staff were super friendly and helpful. We were allowed to check in early and had been upgraded to a larger room. The toilet was very small and cramped and the drain in the shower was blocked so water drained very slowly. We reported this as we were leaving as it wasn’t a major problem. The breakfast was basic, however there was plenty to eat and what was on offer was good quality. The car park was very handy, we were in a Vw transporter van and it was a bit tight but plenty of room for a family saloon. We would stay here again.

Great location. plenty of street parking. Nice rooms

Hotel was rather basic restaurant was closed anfd after a 8hr journey l was unable to get meal ans told that the restaurant was unlikely to reopen in the future, the bar was unable to supply me with a few nibbles to go with my drink apart from a small pot of Pretzels. My room was every comfortable and clean.

Excellent location. Staff was helpful.

Great value hotel, a short walk from the centre. Clean rooms and friendly staff.

Excellent hotel. Very clean, good sized room. Extremely helpful reception staff. Quiet. Good location for city centre. Would recommend.

Easy to locate, options for parking, nice rooms and within easy walking distance to the centre. Stayed on the 3rd floor overlooking the back of the hotel, quiet. Didn’t have chance to use the gym or the restaurant (closed due to Bastille day(I think)). Shop round the corner and bakery.

Clean tidy good value for money breakfast good

Too many stairs

I recently stayed at a hotel that I found to be quite satisfactory. Its location was excellent,. The value for money was top-notch, offering clean and comfortable rooms at a very reasonable price. Overall, I highly recommend this hotel for anyone looking for a good balance of convenience and affordability.

Very clean hotel a short walk from the centre of Reims. Staff were very professional and helpful. Parking was available underground or in the street nearby both for extra cost. Breakfast good. Nice park opposite behind the stadium.

Very close to the city. Nice view from the window.

Room was OK but parking was expensive and very tricky. Would not recommend parking underground.

Restaurant was meant to be open 7 days a week but was closed on Sunday without explanation.

Friendly and helpful staff. Great location near the cathedral and restaurants

Good location, friendly service, fair price, it meets all the targets !

Close to everything we wanted to do including the Cathedral, restaurants and the train station. The hotel was perfect for our family of 3…great family room layout. We loved the breakfast and the staff was super helpful. Would highly recommend! Tammy Hesterberg

Perfect for what we were after (a pit stop really.) Clean, nice staff. Shower in room 123 could do with a bit of a sort (water coming out predominantly in predominantly in one area)

The hotel was a nice place but I was disappointed in the lack of dining nearby. It was quite accessible to the main attractions in the area but the area was a bit sketchy after dark.

The hotel was very nice but we could not get the air conditioning to work

As other reviewers wrote, the properties are average but the location is almost perfect. Not busy or crowded location but easy to access the central by 15 mins walk. A mini-supermarket is close to the hotel which is also convenient. An A/C was not working and the Breakfast was lower than expectation but ok-ish. Probably we overexpected (because it's a French hotel). The toilet bulb was broken suddenly while staying. We needed to wait in the room for a technician to fix it for an hour but they didn't come at last. I appreciate they proposed another room but we didn't want to spend more time changing a room. Staffs are kind and polite. A fridge was installed in the room. Overall, it was a good balanced hotel and we'll stay there again next time.

I found a large scratch and dent on my car which was parked inside the hotel garage. Despite the fact that the car involved in the incident was still in the garage, the hotel receptionist and the manager did nothing to contact the guest who caused the damage to my car. Appalling behaviour from the hotel management who didn’t even bother to check the cctv footage.