We didn’t stay 5 minutes the room stunk and when I pulled out the couch bed it looked like a murder had occurred. No way should any person be subjected to sleeping in those conditions. This place should be condemned!

When we first arrived, the lobby, elevator, and hallways had an unpleasant odor. We hoped the room would be better, but unfortunately, it was even worse. Our room smelled of urine, and the air conditioning emitted a bad odor whenever we turned it on. As a result, we didn’t use the AC throughout our three-night stay. The bed sheets had stains, and my partner ended up with bedbug bites. They were unable to transfer us to another room due to being "fully booked." Despite the mixed reviews, I chose this hotel because it seemed to offer a kitchen and cooking supplies. However, upon arrival, we found there were no cooking or dining tools available in the room; we had to request them from the front desk. The only positive aspect was its proximity to the airport, but this experience has taught us not to stay here again.

Was good!!!

Asked for 2 additional pillows. Was told they did not have them. Pull out sofa bed mattress was flat as a board. Asked for an extra mattress. Was told they did not have them. Floors were wood pattern linoleum. They appeared clean, however when walking on them in bare feet for a few minutes, our feet were as black as charcoal. One drawer front in the kitchen was completely gone. No lock on bathroom door. DO NOT pay the fee for upgraded wireless speeds. The connection constantly dropped and the word "speed" does not even apply. Used our cell phones as access points, and had no problems with connection or speed over 5G. On a positive note, the beds were very comfortable and the room was very spacious. Clean towels upon request

Everything is good except breakfast.

Good price

Did not think it would be above average stay. Overall felt it was a good value. Our stay did not require use of the kitchen area however it was nice to have a refrigerator for certain needs. The TV had several channels and was good.

You get what you pay for. Whole place has a musty possibly weed smell. Room was large but nothing seemed to be very clean. Worked for a one night stay but would not go back.

Front desk staff was helpful. Room was relatively clean and very comfortable. However, toilet seat was alarmingly loose and the hotel had no ice machine for guest use.

It was very clean, the room was spacious, and the front desk person was very friendly.

The property was ghetto and room smelled like urine the front desk works were very distasteful and the cleaning services were high on meth or something

Stayed with my toddler so I’m very picky on cleanliness, this hotel sure goes through their cleaning routines properly! Don’t see much of that now a days for that great of a deal! Definitely would recommend. Very quiet at night as well, not familiar with the area but it seemed to be very calm and quiet.

When we came to check in, the guy at the counter said hi and that was it he said nothing else until it was time to sign. Then told us where the elevator was and handed us keys.

Convenience

The room smelled…the floors was sticky and the toilet and bathtub was dirty!

The room was very big but it needs a good cleaning.

The room was not clean at all. The floors haven't been washed in a year or so. Heidi was nice and helpful. The night employees were absolutely horrible. Soend the extra money and stay somewhere else.

Needs update renovation badly!

N/A

Short drive to my destination and plenty of places to get last minute things

We arrived at the hotel later at night due to my child’s volleyball tournament running late. Nobody was at the front counter when we arrived so there was a sign that said to dial “0000” from the courtesy phone if you need help. I did this and the front desk lady came pretty fast but she was rude. She made me feel like I was interrupting whatever she was doing and was a bother. Once I got snippy back she kind of backed off. But seriously, I am paying money to stay at your property, it’s late, I’m hangry and last thing I want is some lady to be rude to me when you are hired to be pleasant to the paying customers. My daughters teammate and her mother also checked in that night around the time we did and she said the same thing, front desk lady was rude. I don’t get it. Other than that, the lobby and hallways were pretty smelly.. room smelled better and was clean. About 12:30am loud music started playing.. sounded like i was staying above a night club. After about half hour I did call the front desk and spoke to a gentleman and it stopped almost immediately after that. Don’t think I’ll stay there again. But it did it’s job for the short amount of time we were there.

There is no ice machine in the hotel. When I ask the front desk, they told me I have to frizz some ice uses the refrigerator.

Water didn’t work and the door was broken

Price was good but the Staff do not know there jobs and the rooms I rented were dirty, will not be returning

The stove only worked on one burner. The oven was so filthy when I tried to use it the room filled with smoke. The general smell in the hotel was like a retirement home. There was a really drunk guy in the parking lot drinking and smoking pot who was stumbling and I saw him fall into another car that wasn't his. I called the desk and watched as they went outside, walked past the guy without saying anything and then went back inside. The location was a bit further out from downtown than I liked as well. Will not stay here again.

I should preface that I stayed here the day before the total solar eclipse so the cost was inflated (I hope) and it was busy. There was only one person at the desk, so check in took a bit with 4 people waiting to check in. There are a lot of forms to sign. Nobody was available at the front desk after 11pm, which was annoying when we needed change for the soda machine. The room was large and comfortable, but appeared straight from the 80s. The bathtub was one of the smallest I have ever seen. The location was convenient for us and our plans in Berea the next day. It was a long Uber ride to our evening plans downtown though. We didn’t really explore the area much, but there appeared to be a good number of places to eat and a gas station store was a short walk when we needed the sodas we couldn’t get change for. I would stay again if the price was right, but the inflated $225 I paid during the eclipse was a lot for this place.

The room door is very hard to open and close. The lock sticks, was told to use my hip to bump it open. The hallways carpet is very old and out dated. The room is nice for the price I got.

Its smelled horrible and was dirty food stuck to the walls white stuff stuck to the top of the dresser stains everywhere just gross

Good enough

The tub/ shower was leaking. It smelled like smoke. Maintenance came to my room early in the morning, stating that I was booked in the wrong room because it was due for maintenance. I am demanding a full refund. Totally not satisfied.

We LEFT after 10 minutes. What a waste of money ripoff. The building and exterior were poorly appointed, front desk and lobby area were absolute trash. Front desk lady was nice. The room was the filthiest hotel room I have ever set foot in. Dirty carpet. Filthy bathroom. Stunk like a dumpster. I can’t believe I paid for this and had to pay to stay somewhere else !!!!!!

Breakfast options were packaged oatmeal and yogurt with no where to eat. Our room was big but had a large puddle of something pink and sticky near the door. The woman at the front desk was very nice but was dressed in a hoodie and pajama pants.