I would take these points in mind: (Disadvantages): • Noise corridors all day long, with lots of door closures. • Room cleanliness is 7/10. • TV is not smart! And most of the channels are local. (Advantages): • Helpful staff. • great location in middle of everything. • 2 taxi stops infront of the hotel (which is a must).

Great hotel, great service, great location. Fabrizio at the breakfast area was the best!!!

Epic fail in all ways. I arrived very early at 9:00am and yes I know that check in is at 3pm but I offered to pay extra for an early check in. But they said I had to wait. So I waited upstairs then waited in the bar area and then in the lobby- the hotel was fairly empty- I did see a few others check in after me and they got access to their room before I did. I feel like that shouldn’t happen and if so that they then at least give me an update on my room status - I was traveling for over 20 hours. Once I finally got into my room, the lights didn’t work. You could tell this room was used recently. The poor bellman ran up and down changing the keys 3 times to get the lights to work. Management called me and said they would figure it out. I fell asleep and woke up 3 hours later still with no electricity. I called down and they said they forgot. Once I hung up they finally switched the lights on. Unbelievable. You should also know that elevators are very very slow, and the front desk at check out is very very slow. And on top of it they tried to charge me over 100€ more than what I booked on Expedia. My rate was 308.18 € and at checkout they were charging me 429€. They were confused and not sure how to handle. I told them to figure it out and email me with the correct bill. Location is great, but inside the hotel is very noisy because the hallways are all marble and you can hear everything plus the doors slamming. The bellman and the gym were the only positive to this property.

The staff is amazing!

They beds were purgatory. Straight terrible At that price point and level of hotel the mattresses should be amazing. Very disappointed. We stayed there 5 nights and had to get a massage after we got home

Beautiful hotel. Easy to walk to many things. Our favorite meals were less than a 10 minute walk. Taxi outside ready to take us wherever we needed to go. Breakfast was delicious. Rooftop over looks the city for a night quiet night. The staff very friendly.

Property was very nice. Rooms were very clean. Housekeeping did a great job in room daily. The gentlemen at concierge desk were extremely helpful. Mario was a bell boy and we loved him! Great place to stay and highly recommend.

We arrived Friday evening and the staff were excellent you can’t fault them. We got upgraded to the top floor and deluxe suite but it turned out to be a disadvantage. Right above us was the rooftop bar and there was a movie event on. We went up and could swear to god that steven Spielberg was standing there. Anyway, got told we had to go back downstairs. As for the room it was spacious for Rome just very noisy with the movie event on above us then outside our door led to the lifts from the rooftop so it got very noisy The shower… imagine the scene in Elf where he’s trying to wash in the small showers and you get the idea Can’t fault it other than that. Great staff, location is superb

I did not like the remodel I like the original lobby

Great property and got a nice upgrade

The staff were extremely friendly and welcoming and went above and beyond to ensure professional service. Great location, and well worth the price if you are looking for clean and modern accommodations while staying in a beautiful and historic city. The rooftop bar view of Rome is also spectacular.

Beautiful room and staff is extremely friendly

Great place

Within walking distance of most of tbe attraction and in the middle of busy square , very good hotel

Location

This is not a 5star Luxury hotel. My kids changed their room two times as wifi was not working in those rooms. We had to change our room as well as it was very hot in the room as A/C was not working in the hotel. The breakfast does not worth the price you pay.

We booked a signature a room , we asked for Diffrent room the front desk downgraded our room to a worse room , the door between rooms was literally em next to the bed , we asked for Queen bed we received twin beds We put the sigh to clean the room since morning , came 4 Pm still no one cleaned , even they gave our room to another client by mistake Asked for coffe for minibar they showed up after I called 3 times 70 min after When I claimed simply said sorry and it’s weird , Concierge was good other than That everything was bad

Very good location for many sites. Very overpriced for what you get, a bed & a bathroom. Most of the staff were helpful & polite; some however were judgemental & thought themselves above their station of receptionist or bar tender. Obviously mini bar checks are not completed daily and I would suggest it was lucky I was there when a check was done otherwise I most likely would have been charged for content used by a previous guest. Not cool. There are many hotels in the area & I won't bother with this one next time.

a#1 max what a jem recertion ladies could be cold in you owed money on your bill and when the bank rejected you she became pretrurbed it was just making a pymt early cause was spending and insisited you take the bad receipt mold in bathroom,shower the glass wall, the chaulking around tub old needed some mold removed and new chaulking it was freezing at nigh asked for comforter , but got wool blanket last note did get a portable heater fron maxs people bartender the worse., to much to go into great food morn noon and night towels never dried overnight because i needed warm baths to warm up ran out of shawer gel new one had to be taken off the wall to open it wasnt up and when i did it was facing the wall so i had to take it off the wall. was using hand soap alot that ran dry loved the aroma of the bath products bought a samplerb box sorry I could never sit at that table overlkg the vatican i was traveling alone and it was only reserved for 11 people loved the sexy hallways simon was great peter was friendly and great max the BEST the women at reception could be cold , I came a day early and 4 women , made faces, only one was actually looking to get me in , but the others you would have thought I passed gas. it took so long I started lkg on my phone for another place free drink voucher was given to me to wait comfortably, but sushi cheif would not look up tall women in heels after 10-15 min and I asked for a barcardi cocktail said I'll be with you as she flew by more....

From the moment I arrived at check-in to my departure, the Sina Bernini Bristol experience was splendid!

we were not informed that the spa was closed due to renovation as well as the roof top terrace. continental Breakfast was inedible. the concierge and doormen were very nice as well as the manager

I have booked this hotel for my parents for their annual vacation. This is suppose to be a 5 star hotel. Their room was dusty and not up to a 5 star standards. The location is great and near all the attractions.

Very clean. And big room. The room was not ready at 2. Got in at 3 pm.

The location was perfect and the room was good. The service wasn’t what we expected for a five star hotel and for what we payed for. When we arrived they told us there’s no rooms available and we saw availability by expedia. They just want to sold the room directly by them

Good, clean and quite and location is perfect.

My family & I stayed in mid-August - nice experience. However, they overcharged me for the stay, weeks later the mistake has yet to be fixed - the hotel acknowledges they need to pay the refund. And I have had to chase them several times. This is not good customer service.

Despite booking rooms for 2 adults and 2 children, the hotel charged me extra because they said I only had one person booked in each room. This is very intimidating when in a foreign country.

Great location very walkable to many dining options.

quirky decor and configuration of rooms but v comfortable and All mod cons and a great rooftop bar and restaurant

This is a boutique 5 star hotel located in upscale, clean, convennient area. Subway is wight at the corner. It is right at the Paizza. Clean and renovated room.

horrible, at 7am everyone started slamming doors look for other places

Excellent the staff is wonderful We only stay at this hotel in Rome. The location staff and everything about it we recommend